Gwinnett County, GA
75 Langley Drive,
Lawrenceville, 30046, GA,
United States
Lawrenceville, 30046, GA,
United States
1 770-822-8000
Government
Gwinnett County, GA Technographics
Gwinnett County, GA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gwinnett County, GA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5300 Gwinnett County, GA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gwinnett County, GA has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Oracle Cloud HCM for Core HR in 2022, CentralSquare Public Safety Suite - Enterprise for Computer Aided Dispatch in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gwinnett County, GA is running and its propensity to invest more and deepen its relationship with Oracle , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gwinnett County, GA revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gwinnett County, GA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Gwinnett County, GA Tech Stack and Enterprise Applications
Gwinnett County, GA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Gwinnett County implemented Oracle Cloud ERP to centralize its finance capabilities under an ERP Financial program. The deployment is administered by the Department of Information Technology Services and is oriented to support county finance processes and business users across departmental lines for an organization of approximately 5,300 employees.
The implementation centers on the Oracle Fusion finance module within Oracle Cloud ERP, with the Oracle Fusion Financial Functional Lead role charged with functional requirements definition, configuration, solution design, implementation, and ongoing maintenance. Typical ERP Financial capabilities applied include general ledger, accounts payable, accounts receivable, fixed asset accounting, and budgeting workflows, configured to align with public sector financial controls and chart of accounts structures.
Operational execution is organized through cross-functional collaboration between IT groups, developers, and business stakeholders, with the functional lead acting as the strategic interface to clarify business and functional specifications. Workstreams focus on application projects and prioritized enhancements, and the position explicitly supports developers with detailed requirements to guide configuration and customizations.
Governance for the program emphasizes role-based functional oversight, requirement-to-deploy accountability, and ongoing application support from the Department of Information Technology Services. The county advertised the Oracle Fusion Financial Functional Lead as a continuous full-time appointed role with a listed salary range of 90,057.00 to 121,576.00 annually, reflecting investment in in-house functional governance and sustained stewardship of the Oracle Cloud ERP environment.
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ERP Financial | ERP |
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2011 | 2012 |
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Gwinnett County, GA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, Gwinnett County, GA implemented Oracle Cloud HCM to centralize Core HR functions across county government. The deployment was managed by the Department of Information Technology Services within the ERP Oracle team and focused on providing a unified human capital management platform for county HR and administrative operations.
The implementation emphasized Oracle Cloud HCM functional configuration and solution design, with a strong focus on functional requirements definition, system configuration, ongoing maintenance, and business process alignment. Typical Core HR capabilities and workflows addressed include employee record management, payroll and benefits administration alignment, talent management and recruitment workflows, and absence and workforce administration, implemented through the Oracle Cloud HCM module and related configuration objects.
Operational coordination was driven through cross-functional engagement with business users, various IT groups, and development teams, with the Oracle Fusion HCM Functional Lead serving as the strategic interface to the business. The Functional Lead role performed requirements capture, prioritized and executed application projects and enhancements, and provided developers with detailed business and functional specifications to support configuration and customization activities.
Governance centered on structured requirements-to-development handoff and ongoing application support, with the ERP Oracle team responsible for prioritization of enhancements and maintenance activities. The implementation narrative reflects countywide Core HR adoption, functional ownership in the Department of Information Technology Services, and a sustained emphasis on solution design, configuration discipline, and application lifecycle governance.
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Core HR | HCM |
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2011 | 2012 |
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Workforce Management, Workforce Scheduling | HCM |
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2014 | 2014 |
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Gwinnett County, GA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Public Safety Suite - Enterprise | Computer Aided Dispatch | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 Gwinnett County, GA signed for CentralSquare Public Safety Suite - Enterprise to procure Computer Aided Dispatch capabilities alongside Records Management and Mobile systems, establishing a unified public safety application footprint for sheriff, police, fire and EMS. The procurement was positioned to create a fully interoperable multi-agency dispatch and records environment across county public safety agencies.
CentralSquare Public Safety Suite - Enterprise was implemented with explicit modules for Computer Aided Dispatch, Records Management and Mobile operations, enabling incident intake, unit assignment and field responder access to shared incident records. Configuration work focused on aligning CAD workflows with records lifecycle processes and mobile incident updates, supporting consolidated call-taking, dispatch sequencing and records entry consistent with public safety operational terminology.
Operational coverage centered on cross-agency interoperability across sheriff, police, fire and EMS within Gwinnett County, with the vendor citing improved connectivity and information sharing across the Atlanta metro as an expected outcome. Integration efforts emphasized real-time data exchange between dispatch, records and mobile endpoints to enable synchronized situational awareness and multi-agency coordination.
Governance changes and workflow restructuring accompanied the deployment, with county-level coordination to standardize incident taxonomy, access controls and interagency information sharing protocols. The vendor press release explicitly lists improved connectivity and information sharing across the Atlanta metro as an expected outcome of the CentralSquare Public Safety Suite - Enterprise deployment.
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Gwinnett County, GA Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2011 | 2012 |
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Data Warehouse | Analytics and BI |
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2011 | 2012 |
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Gwinnett County, GA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Gwinnett County, GA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Gwinnett County, GA SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2008 | 2008 |
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Gwinnett County, GA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2011 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Gwinnett County, GA PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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Geographic Information System | PLM and Engineering |
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2020 | 2021 |
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Gwinnett County, GA Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2011 | 2012 |
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Gwinnett County, GA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2012 |
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Operating System (OS) | PaaS |
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2000 | 2000 |
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Gwinnett County, GA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Network Virtualisation | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Gwinnett County, GA
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of the Department of Human Resources | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Deputy Director of Human Resources | Director | HR | |
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Human Resources Section Manager, Administration | Manager | HR | |
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Assistant Director of Human Resources | Director | HR | |
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Director of Financial Services | Director | Finance | |
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Accounting Division Director | Director | Finance | |
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Deputy Director of Financial Services | Director | Finance | |
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Budget Division Director | Director | Finance | |
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Director Enterprise Applications | Director | IT | |
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Division Director of IT Financial Management | Director | IT | |
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Purchasing Director | Director | Procurement | |
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Purchasing Manager | Manager | Procurement | |
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CIO | CXO | IT | |
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Digital Transformation, Deputy Director of Information Technology Services | Director | IT | |
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Director, IT Infrastructure and Operations | Director | IT | |
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Division Director of IT Infrastructure | Director | IT | |
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Apps Being Evaluated by Gwinnett County, GA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gwinnett County, GA IT executives and key decision makers. This section highlights Gwinnett County, GA's latest recorded technology evaluations, including Itineris UMAX for Utilities Customer Care and Billing on 2026-03-18, IBM Maximo for Enterprise Asset Management on 2025-05-08, and Granicus OpenCities for Content Management on 2025-03-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gwinnett County, GA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-18 | Gwinnett County, GA | Evaluated | Itineris | Itineris UMAX | Utilities Customer Care and Billing | CRM |
| 2025-05-08 | Gwinnett County, GA | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-03-31 | Gwinnett County, GA | Evaluated | Granicus | Granicus OpenCities | Content Management | Content Management |
| 2024-09-16 | Gwinnett County, GA | Evaluated |
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ERP Financial | ERP |
| 2024-06-20 | Gwinnett County, GA | Evaluated |
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Automotive Dealership CRM | CRM |
FAQ - APPS RUN THE WORLD Gwinnett County, GA Technographics
Gwinnett County, GA is a Government organization based in United States,
with around 5300 employees and annual revenues of $2.30 billion.
Gwinnett County, GA operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and CentralSquare Public Safety Suite - Enterprise,
covering areas like ERP Financial, Core HR and Computer Aided Dispatch.
Gwinnett County, GA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and CentralSquare.
Gwinnett County, GA recently adopted applications including
IBM Power Systems in 2023, Oracle Cloud ERP in 2022 and Oracle Cloud HCM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gwinnett County, GA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gwinnett County, GA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gwinnett County, GA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.