AI Buyer Insights:

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

Surprise Now
Location
Kamiyacho Trust Tower 5F, 4-1-1 Toranomon,
Minato-ku, 105-6905,
Japan
Website
https://www.his.co.jp/
Phone
359 886-598-267
Artw industry
Leisure and Hospitality
Employee
Revenue

Surprise Now Technographics

Surprise Now Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Surprise Now and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12372 Surprise Now employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Surprise Now has purchased the following applications: NewBook for Real Estate Property Management in 2018, Amazon EC2 for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Surprise Now is running and its propensity to invest more and deepen its relationship with NewBook , Amazon Web Services (AWS) , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Surprise Now revenues, which have grown to $2.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Surprise Now intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Surprise Now Tech Stack and Enterprise Applications

Surprise Now ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NewBook Legacy NewBook Real Estate Property Management ERP Services and Operations n/a 2018 2018
In 2018, Surprise Now deployed NewBook on its public website as its Real Estate Property Management application. The deployment positioned NewBook as the primary front-end booking and property orchestration tool for Surprise Nows leisure and hospitality inventory published online. NewBook is used to surface property listings and accept reservations directly through the corporate website, with the full application name NewBook appearing in customer-facing booking flows. Configuration and modules align with standard Real Estate Property Management capabilities, including property listing management, availability and calendar control, booking management, rate and inventory coordination, and guest record capture. The implementation emphasizes web-embedded access, using NewBook to host booking workflows and to orchestrate availability logic between the website presentation layer and internal operations. Operational coverage centers on Surprise Nows reservations, operations, and guest services teams supporting Japan operations through the corporate site. Governance was organized around centralized booking content and calendar governance to maintain rate and availability accuracy, and workflows were reoriented to use NewBook as the authoritative source for online reservations and property metadata.
Surprise Now IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2016 2016
In 2016, Surprise Now implemented Amazon EC2 as part of its Application Hosting and Computing Services, deploying compute capacity to support its consumer-facing website. The implementation used Amazon Web Services infrastructure, with Amazon EC2 providing the virtual server layer for web delivery and application runtime. Amazon EC2 instances were provisioned to host web server and application tiers, with standard instance lifecycle management and automated provisioning patterns applied consistent with Application Hosting and Computing Services. Configuration focused on compute sizing, instance configuration, and orchestration of cloud-native virtual machines to support HTTP traffic to the site. Operational coverage centered on the company website, bringing web operations and hosting teams into a cloud compute operating model that emphasizes instance provisioning, patching cadence, and uptime monitoring. The deployment aligned compute responsibilities with existing site operations without specifying non-AWS integrations. Governance and process work emphasized operational controls for instance lifecycle, access management, and monitoring, incorporating Amazon EC2 instance administration into Surprise Nows hosting procedures. The narrative reflects a cloud-centric hosting architecture using Amazon EC2 as the core Application Hosting and Computing Services component for the website.
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Surprise Now

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Surprise Now Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Surprise Now IT executives and key decision makers. This section highlights Surprise Now's latest recorded technology evaluations, including Twilio Sendgrid for Transactional Email on 2026-02-09 and Amadeus Altea for Reservation and Booking Management on 2025-01-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Surprise Now digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-02-09 Surprise Now Evaluated Twilio Twilio Sendgrid Transactional Email PaaS
2025-01-15 Surprise Now Evaluated Amadeus IT Group Amadeus Altea Reservation and Booking Management ERP Services and Operations
FAQ - APPS RUN THE WORLD Surprise Now Technographics
Surprise Now is a Leisure and Hospitality organization based in Japan, with around 12372 employees and annual revenues of $2.24 billion.
Surprise Now operates a diverse technology stack with applications such as NewBook and Amazon EC2, covering areas like Real Estate Property Management and Application Hosting and Computing Services.
Surprise Now has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NewBook and Amazon Web Services (AWS).
Surprise Now recently adopted applications including Amazon CloudFront in 2022, Cloudflare CDN in 2020 and NewBook in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Surprise Now’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Surprise Now’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Surprise Now technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.