Phelps, 14532, NY,
United States
Halco Energy Technographics
Halco Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Halco Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Halco Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Halco Energy has purchased the following applications: Sage Intacct for ERP Financial in 2021, ServiceTitan for Field Service Management in 2022, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Halco Energy is running and its propensity to invest more and deepen its relationship with Sage , ServiceTitan , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Halco Energy revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Halco Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Halco Energy Tech Stack and Enterprise Applications
Halco Energy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | Greytrix | 2021 | 2021 |
|
Halco Energy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceTitan | Legacy | ServiceTitan | Field Service Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Halco implemented ServiceTitan as its Field Service Management solution and surfaced ServiceTitan functionality directly on its public website. The deployment is oriented toward customer-facing booking and appointment scheduling, enabling online job requests and website-driven service booking. Given Halco's three-person size and US operations, the implementation emphasizes a compact administrative configuration and web-embedded intake workflows rather than multi-site orchestration. ServiceTitan is used to support core field workflows including dispatch, job tracking, and technician coordination.
Configuration focuses on scheduling and dispatch modules, customer account and work order creation, estimates and invoicing capabilities aligned with Field Service Management norms, and technician mobile access for on-site execution. Operational coverage centers on the companys field service and customer service functions within its construction and real estate activities in the United States, with administrative control retained by the small internal team. Governance and workflow design prioritize streamlined intake through the website and single-point administration to match Halco's compact operational structure.
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Halco Energy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Halco implemented LiveChat on its public website. The LiveChat deployment is classified as Chatbots and Conversational AI, embedded as a vendor-provided website chat widget to enable real-time messaging, visitor engagement, and lead capture on Halco's corporate site. The implementation follows a cloud-hosted SaaS delivery model typical for chat and conversational platforms, with the LiveChat application providing an embedded front-end widget and a browser-based agent console.
Configuration centers on the LiveChat widget for on-site engagement and the centralized agent console that consolidates incoming conversations for Halco's small, three-person organization. Functional capabilities in use align with Chatbots and Conversational AI patterns, including real-time messaging, proactive chat triggers, and conversation logging to support sales and customer support workflows. Governance and operational ownership are consolidated within customer-facing staff, rollout was confined to the company website, and ongoing management is consistent with a lightweight operational model for a micro-enterprise.
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Halco Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
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|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Halco Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2018 | 2018 |
|
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|
|
|
Customer Data Platform | CRM |
|
2022 | 2022 |
|
Halco Energy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
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Halco Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Halco Energy
Apps Being Evaluated by Halco Energy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||