Weybridge, KT13 0NY,
United Kingdom
Haleon Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Haleon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24561 Haleon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Haleon has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2024, Salesforce Agentforce Campaign Agent for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Haleon is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Haleon revenues, which have grown to $14.86 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Haleon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 | ||
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Database Management, Open-Source Database | IaaS |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 | ||
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Agentforce Campaign Agent | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 | In 2025, Haleon implemented Salesforce Agentforce Campaign Agent as part of a broader deployment that includes Salesforce Life Sciences Cloud for Customer Engagement and Salesforce Data Cloud. The deployment targets the company’s 4,500-strong global sales force to improve engagement with pharmacies and healthcare professionals, positioning Salesforce Agentforce Campaign Agent within Haleon Chatbots and Conversational AI use cases to support field selling and customer engagement workflows. The implementation configures Salesforce Life Sciences Cloud for Customer Engagement to centralize customer records and campaign orchestration, while Data Cloud is used to surface consumer demographics, shopping trends, and point-of-sale marketing insights to reps in the field. Salesforce Agentforce Campaign Agent is instrumented to provide AI-powered conversational support and agent assist capabilities for sales representatives, reducing administrative time and enabling bespoke activation plans as part of routine call and campaign workflows. Operational scope covers global pharmacy and healthcare professional engagement and extends to retail and online channel requirements that Haleon will shape as a design partner. The company has committed to advising on platform capabilities for product availability, shelf-life management, promotions, and inventory management, and the implementation is oriented to support those commercial and merchandising functions without naming additional system integrations. Governance emphasizes field productivity and data-driven customer engagement, with Haleon acting as a product design partner to influence Life Sciences Cloud for Customer Engagement roadmaps for consumer health. Explicitly stated outcomes include more productive customer interactions, reduced administrative burden for sales representatives, and improved ability for reps to focus on value-add activities, with the broader intent of better access to everyday healthcare products for millions of consumers. | |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2026 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Compensation Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2022 | 2023 |
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Employee Experience | HCM |
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2022 | 2022 |
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HR Service Delivery | HCM |
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2023 | 2024 |
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Learning and Development | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2022 | 2023 |
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Payroll | HCM |
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2022 | 2023 |
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Recruiting | HCM |
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2024 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2023 |
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Talent Management | HCM |
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2024 | 2025 |
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Time and Attendance | HCM |
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2022 | 2023 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Content Management | Content Management |
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2023 | 2024 |
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Digital Asset Management | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2025 | 2025 |
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Life Sciences CRM | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2024 | 2028 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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