Hero FinCorp
9, Community Centre, Near Holy Angels Hospital Basant Lok,, Vasant Vihar,
New Delhi, 110057,
India
New Delhi, 110057,
India
91 11 4948-7150
Banking and Financial Services
Hero FinCorp Technographics
Hero FinCorp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hero FinCorp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Hero FinCorp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hero FinCorp has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Darwinbox Core HR for Core HR in 2020, FinnOne Neo Customer Acquisition System (CAS) for Loan Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hero FinCorp is running and its propensity to invest more and deepen its relationship with SAP , VA Tech Ventures , Darwinbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hero FinCorp revenues, which have grown to $6.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hero FinCorp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hero FinCorp Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
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Expense Management | ERP Financial Management |
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2021 | 2021 |
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Expense Management | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Darwinbox | Legacy | Darwinbox Core HR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Hero FinCorp implemented Darwinbox Core HR, a Core HR application, to centralize HR operations for its roughly 8,000 employees. The program was led by an internal Program Manager accountable for HR, finance, and legal projects, positioning Darwinbox Core HR as the primary HRMS platform for the organization.
Darwinbox Core HR was configured to handle core employee lifecycle management, including recruitment and onboarding, organizational and position management, time and attendance, performance management, and HR analytics and reporting. Configuration work focused on role based access, configurable approval workflows, and automation of routine HR processes to align with banking sector control requirements.
The deployment was executed company wide across Hero FinCorp India operations and was implemented alongside SAP Concur for reimbursement processing and a vendor onboarding tool for supplier and third party records. Integration work tied Darwinbox Core HR workflows to reimbursement routing and vendor data flows, and coordination with concurrent finance and legal programs ensured consistent master data and approval trails across systems.
Governance and rollout emphasized change management led by the Program Manager working with vendor customer success teams, targeted user training to drive adoption, and the introduction of centralized reporting dashboards to streamline function level reporting. Process standardization, analytics driven usability, and cross functional stakeholder alignment across HR, finance, and legal defined the operational governance model.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nucleus Software | Legacy | FinnOne Neo Customer Acquisition System (CAS) | Loan Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Hero FinCorp implemented Nucleus Software FinnOne Neo Customer Acquisition System CAS to standardize Loan Management workflows across its retail lending operations. The deployment focused on retail operations in India, with explicit operational coverage of two wheeler loans and other retail products managed by the company’s retail operations teams.
The FinnOne Neo Customer Acquisition System CAS was configured to support core modules for disbursement processing, negotiable instrument system entry, repayment instrument registration, post-dated cheque queries, and lending authorization workflows. Configuration included stage reversal handling for exception cases, scripted quality checks for negotiable instruments, and process steps to register and re-register repayment instruments, reflecting typical Loan Management functional flows.
Operational teams used the application alongside Omniflow ticketing for exception tracking and stakeholder escalations, and coordinated registration and follow ups with third party registering bodies such as TPSL, CITI, CAMS and multiple bank partners. The implementation covered end-to-end interactions between sales support, operations, collections and reconciliation teams, enabling in-system presentation of payment instruments and bank reconciliation activities.
Governance and operational process changes were formalized around Turn Around Time commitments and quality control gates, with staff executing soft collections activities including promise to pay calls from within the system. The deployment supported high-volume operational events recorded during the period, including disbursement throughput peaks of up to 800 cases in a single day and participation in a Technical Bounce project handling nearly 5000 cases, demonstrating the system’s role in scaled Loan Management operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Hero FinCorp
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hero FinCorp Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hero FinCorp IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hero FinCorp digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hero FinCorp Technographics
Hero FinCorp is a Banking and Financial Services organization based in India,
with around 8000 employees and annual revenues of $6.27 billion.
Hero FinCorp operates a diverse technology stack with applications such as
SAP S/4 HANA, Darwinbox Core HR and FinnOne Neo Customer Acquisition System (CAS),
covering areas like ERP Financial, Core HR and Loan Management.
Hero FinCorp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Darwinbox and Nucleus Software.
Hero FinCorp recently adopted applications including
CodeTwo Email Signatures in 2024, Microsoft Clarity in 2024 and Amazon EC2 in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hero FinCorp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hero FinCorp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hero FinCorp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.