Parramatta, 2150, NSW,
Australia
Hitachi Construction Machinery Australia Technographics
Hitachi Construction Machinery Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hitachi Construction Machinery Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Hitachi Construction Machinery Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hitachi Construction Machinery Australia has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, LiveHire ATS for Applicant Tracking System in 2020, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hitachi Construction Machinery Australia is running and its propensity to invest more and deepen its relationship with Microsoft , LiveHire , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hitachi Construction Machinery Australia revenues, which have grown to $1.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hitachi Construction Machinery Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hitachi Construction Machinery Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Hitachi Construction Machinery Australia implemented Microsoft Dynamics 365 for Finance and Operations, classified as ERP Financial. The 2018 program replaced Microsoft Dynamics AX and was scoped to serve Hitachi Construction Machinery Australia and the sister company CablePrice NZ Ltd, covering machinery sales offices in Australia and CablePrice operations in New Zealand. The initiative ran Apr 2018 to Sep 2018, with a dedicated Change and Training Lead based in Pemulwuy, New South Wales overseeing communication and readiness.
The implementation centered on core financial management capabilities of Microsoft Dynamics 365 for Finance and Operations, including general ledger, accounts payable, accounts receivable, fixed assets, intercompany accounting, and multi entity financial consolidation common to ERP Financial deployments. Configuration work emphasized chart of accounts harmonization, fiscal calendar alignment, and role based security for finance, procurement, and sales operations. The deployment also covered inventory valuation and procurement workflows to align material procurement and order to cash flows with financial posting.
Operational coverage extended across Hitachi Construction Machinery Australia sales offices and CablePrice NZ Ltd, providing unified transactional flows and intercompany processing across the two legal entities. Integrations focused on transactional interfaces and data consolidation between distribution, warehouse operations, and finance, using the application native integration framework in Microsoft Dynamics 365 for Finance and Operations. The implementation supported business functions including finance, procurement, sales order management, and warehouse operations.
Governance included a change and training lead function responsible for communication, change readiness, and end user training during the six month rollout period. Process governance emphasized standardized finance processes, cutover planning, and stabilization activities to ensure consistent accounting practices across Australia and New Zealand. Project documentation and role based training execution were positioned as core pillars of adoption throughout the rollout.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Hitachi Construction Machinery Australia deployed LiveHire ATS as its Applicant Tracking System. The implementation embedded LiveHire ATS into the company careers site to capture external applications and centralize job postings for its Australian operations.
LiveHire ATS was configured to support standard applicant tracking capabilities, including job requisition publishing, configurable application forms, candidate profile management, and interview coordination. The LiveHire ATS instance also maintained a candidate talent pool and reporting capabilities consistent with Applicant Tracking System workflows used by corporate talent acquisition teams.
Operational scope focused on HR and talent acquisition across Australia, including field service and technician hiring sourced through the public careers portal. Governance was applied through recruiter and hiring manager workflows and requisition approval paths to standardize candidate intake and review, with the LiveHire ATS serving as the primary system of record for external hiring activity on the Hitachi Construction Machinery Australia website.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2013 | 2014 |
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Time and Attendance | HCM |
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2013 | 2014 |
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Workforce Management | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Hitachi Construction Machinery Australia implemented LiveChat on its public website. The LiveChat application is identified as Chatbots and Conversational AI and serves as a conversational interface to manage customer inquiries and commercial engagement through the corporate web channel.
Deployment centered on embedding the LiveChat web widget within the site, delivering real-time messaging, canned responses, chat transcript capture, and session-level analytics common to Chatbots and Conversational AI implementations. Configuration work emphasized agent profiles, availability scheduling, and message routing rules to align chat sessions with designated service and commercial roles.
Operational scope is the website customer touchpoint, supporting customer service and sales-facing business functions. Governance focused on chat workflow rules, agent onboarding for the LiveChat console, and retention of conversation logs for operational review and quality assurance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hitachi Construction Machinery Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hitachi Construction Machinery Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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