Sutton Coldfield, B72 1PH,
United Kingdom
Home Instead UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Home Instead UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Home Instead UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home Instead UK has purchased the following applications: Unique IQ Timecard for Workforce Management in 2014, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home Instead UK is running and its propensity to invest more and deepen its relationship with Unique IQ , LiveChat, Inc. , Yomdel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home Instead UK revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home Instead UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Unique IQ | Legacy | Unique IQ Timecard | Workforce Management | HCM | n/a | 2014 | 2014 |
Home Instead UK implemented Unique IQ Timecard in 2014 at its Sutton Coldfield branch. The deployment used Unique IQ Timecard as a Workforce Management solution to centralize time capture, visit verification, and lone worker safety for a team of over 140 CAREGivers providing companionship, home help and personal care.
The implementation configured core Workforce Management capabilities including electronic time and attendance, mobile clocking for CAREGivers, GPS-based visit verification and exception workflows to replace weekly paper timesheets. Configuration included service-type scheduling and automated visit status flags to surface missed calls and generate manager follow up actions, aligning time capture with payroll preparation processes.
Operational coverage spanned frontline CAREGivers, branch managers and payroll and health and safety functions at the Sutton Coldfield site. The Unique IQ Timecard deployment emphasized mobile device use for remote workers and real time visibility for managers, enabling rapid identification of location and missed visits while maintaining the service schedule across multiple client locations.
Governance and process changes focused on shifting from manual timesheet reconciliation to electronic workflows and manager-led follow up on exceptions. Reported outcomes from the site implementation included increased efficiency, heightened control over certain costs, additional tools for lone worker health and safety and an enhanced end-user service experience, with managers noting improved confidence that the technology supported consistent delivery of care.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||