Cleveland, 44124-4069, OH,
United States
Hyster-Yale Materials Handling Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyster-Yale Materials Handling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8600 Hyster-Yale Materials Handling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyster-Yale Materials Handling has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, Workday Absence Management for Absence and Leave Management in 2020, Bonita Process Mining for Process Mining in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyster-Yale Materials Handling is running and its propensity to invest more and deepen its relationship with SAP , Workday , Bonitasoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyster-Yale Materials Handling revenues, which have grown to $4.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyster-Yale Materials Handling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, Hyster-Yale Materials Handling implemented SAP ERP ECC 6.0 to establish core ERP Financial capability across its corporate finance and shared services functions. The deployment focused on central ledger and transaction processing for accounts payable and receivable, general ledger posting, and GR-based accounting workflows to support finance operations.
SAP ERP ECC 6.0 was configured with finance-centric modules and process orchestration for Accounts Payable workflows, invoice processing, supplier accounting and goods receipt based accounting. Configuration work emphasized vendor invoice handling and automated posting rules, along with GL mapping and reconciliation controls consistent with ERP Financial operations.
Operational integrations documented during later shared services consolidations include Open Text VIM for vendor invoice management, SAP Supplier Relationship Management SRM, SAP Concur for travel and expense, and PRMS-connected tools EPO and PDC which feed GR-based accounting. These components were transited into the SAP-driven finance environment as part of global shared services activity, with on-shore to off-shore handoffs into finance centers supporting US and EMEA operations.
Governance adjustments accompanied the SAP ERP ECC 6.0 rollout and subsequent tool transits, with explicit process rationalization in Accounts Payable, help desk ticketing for invoice exceptions, and operating to SLAs and KPIs. Process improvement initiatives were recorded to improve invoice clearance, quality and productivity within the shared services finance footprint.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | IBM | 2020 | 2020 |
In 2020, Hyster-Yale Materials Handling implemented Workday Absence Management as part of a cloud-based, unified human capital management rollout to centralize absence workflows and leave tracking across the organization. This initiative forms a component of the broader Absence and Leave Management capability within Hyster-Yale’s Workday deployment, delivering a single system for leave administration and employee self-service for time off requests, status updates and absence records.
The implementation was executed alongside core Workday HCM modules including Workday Onboarding, Workday Benefits, Workday Time Tracking, Workday Payroll, Workday Compensation, Workday Performance Management, Workday Talent Management, Workday Succession Planning, Workday Recruiting, Workday Leave of Absence and Workday Learning. Workday Absence Management was configured using pre-integrated Workday module relationships to automate leave entitlement calculations, approvals and absence reporting, and to remove manual spreadsheet-based merit and leave processes.
IBM served as the systems integrator, providing onshore consultants in the United States and offshore resources in India to map HR processes, define global standards and convert workflows into the Workday cloud. The deployment strategy focused on pre-integrated cloud architecture to reduce configuration effort, with phased rollout across North America, EMEA and JPAC regions and alignment to regional regulatory requirements such as GDPR.
Governance activities included instituting globally consistent HR procedures, digital workflows for leave approvals, and strengthened data governance and information security controls within the Workday environment. As a result of the broader Workday deployment that included Workday Absence Management, Hyster-Yale gained an accurate global view of talent, simplified regulatory reporting, improved consistency of HR policy application, and provided managers and employees with a single interface to check pay, book time off and edit personal data, while IBM’s delivery helped complete the global deployment ahead of schedule and under budget.
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Benefits Administration | HCM |
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2020 | 2020 |
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Succession and Leadership Planning | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Bonitasoft | Legacy | Bonita Process Mining | Process Mining | Analytics and BI | Evoke Technologies | 2013 | 2013 |
In 2013, Hyster-Yale Materials Handling implemented Bonita Process Mining. The deployment targeted the engineering group's core Change Order Release workflow and is categorized under Process Mining, with Evoke Technologies serving as the implementation partner.
The implementation converted the largest engineering workflow to a Bonitasoft low-code environment, enabling sequential and parallel review and approval flows. Functional capabilities implemented included task escalations for overdue assignments, inbox reminders for responsible approvers, out-of-office delegation to route approvals during absences, and configurable approval routing to support both serial and parallel review patterns.
Operational scope initially focused on the engineering group where almost all engineers and managers participate in releasing engineering changes, processing roughly 600 to 700 engineering changes per month. After the Change Order Release process went live, Hyster-Yale began work on an Excess and Obsolete Inventory process to address plant inventory management, reflecting a pragmatic expansion of process automation beyond engineering.
Governance and rollout were executed with a compressed timeline, the Change Order Release process moving from project start to production in four months. Bonita Process Mining’s low-code framework reduced administrative overhead, eliminating the daily failed-task restarts that had required manual intervention on the prior BPM implementation, and simplified the infrastructure footprint while providing a cost-effective platform for lower-volume transactional processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Sales Automation, CRM | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2019 |
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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