ICICI Bank
ICICI Bank Towers, Bandra-Kurla Complex, Bandra (East),
Mumbai, 400051,
India
Mumbai, 400051,
India
1 951-616-3600
Banking and Financial Services
ICICI Bank Technographics
ICICI Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICICI Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 141009 ICICI Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICICI Bank has purchased the following applications: 3i Infotech AMLOCK Financial Crime Detection and Management for AML, Fraud and Compliance in 2017, In-House ATS for Applicant Tracking System in 2010, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICICI Bank is running and its propensity to invest more and deepen its relationship with 3i Infotech , Azentio , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICICI Bank revenues, which have grown to $28.32 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICICI Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICICI Bank Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| 3i Infotech | Legacy | 3i Infotech AMLOCK Financial Crime Detection and Management | AML, Fraud and Compliance | TRM | n/a | 2017 | 2017 | In 2017, ICICI Bank implemented 3i Infotech AMLOCK Financial Crime Detection and Management to strengthen Anti-Money Laundering and Financial Crime detection within its compliance and transaction monitoring functions. The deployment positioned 3i Infotech AMLOCK Financial Crime Detection and Management as the bank's core platform for AML screening, suspicious transaction analysis, and fraud detection workflows. The implementation included data acquisition and consolidation modules that acquire data from primary and secondary sources and maintain centralized databases and data systems. Functional capabilities documented in the deployment cover pattern and trend identification, conversion of business rules into technical rules for data quality analysis, configuration of data quality audits and rules, and development of prediction algorithms using machine learning techniques with scripting and statistical programming in R. Operational integration focused on consolidating data from multiple source systems into a consolidated system to support compliance and investigation workflows, and on managing process activities that standardize and optimize data quality. Business functions impacted include AML compliance, transaction monitoring, suspicious transaction reporting, and analytics teams responsible for STR trend analysis and report generation. Governance and process changes implemented as part of the rollout emphasized data strategy and stewardship, standardized data quality audits and reporting, and translating user requirement, functional, and technical specifications into operational rules and workflows. The project scope and roles included developing and implementing data strategies, preparing eligibility constraints for STR derivation, creating work plans and client presentations, and designing algorithms to support ongoing financial crime detection and management. | |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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AML, Fraud and Compliance | TRM |
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2015 | 2015 |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2010 | 2010 | ||
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Digital Adoption | HCM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Apps Development | PaaS |
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2025 | 2025 |
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Robotic Process Automation | PaaS |
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2012 | 2013 |
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Robotic Process Automation | PaaS |
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2016 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Audio Video and Web Conferencing | Collaboration |
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2025 | 2025 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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Blockchain Platform | Blockchain |
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2016 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Call Center | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Intelligent Process Automation | AI-Powered Application |
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2018 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core Banking | ERP Services and Operations |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Asset Management | Content Management |
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2025 | 2025 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Fire Alarm and Life Safety System | Physical Security |
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2009 | 2010 |
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License Plate Recognition | Physical Security |
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2009 | 2010 |
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Physical Access Control System | Physical Security |
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2009 | 2010 |
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Physical Security Outsourcing | Physical Security |
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2011 | 2011 |
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Video Security Cameras | Physical Security |
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2009 | 2010 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2012 | 2012 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2017 |
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IT Decision Makers and Key Stakeholders at ICICI Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ICICI Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ICICI Bank Technographics
ICICI Bank is a Banking and Financial Services organization based in India,
with around 141009 employees and annual revenues of $28.32 billion.
ICICI Bank operates a diverse technology stack with applications such as
3i Infotech AMLOCK Financial Crime Detection and Management, In-House ATS and Microsoft Azure Cloud Services,
covering areas like AML, Fraud and Compliance, Applicant Tracking System and Application Hosting and Computing Services.
ICICI Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as 3i Infotech, In-House Applications and Microsoft.
ICICI Bank recently adopted applications including
JavaScript in 2025, Brightcove in 2025 and Wingify VWO in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ICICI Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ICICI Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ICICI Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.