Illinois
207 State House,
Springfield, 62706, IL,
United States
Springfield, 62706, IL,
United States
1 217-782-6830
Government
Illinois Technographics
Illinois Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Illinois and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 63199 Illinois employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Illinois has purchased the following applications: SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2020, Netsmart myVRS for Electronic Health Record in 2022, Swiftype for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Illinois is running and its propensity to invest more and deepen its relationship with SAP , IWCC , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Illinois revenues, which have grown to $40.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Illinois intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Illinois Tech Stack and Enterprise Applications
Illinois HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Morneau Shepell Benefits Marketplace | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | n/a | 2020 | 2021 |
In 2020 Illinois implemented SAP SuccessFactors Employee Central Global Benefits as part of a statewide, multi-wave SAP deployment that sought to consolidate benefits administration across state agencies. The program was organized into three parallel waves to bring agencies live in clustered groups, with an explicit goal to replace more than 400 prior systems including the Morneau Shepell Benefits Marketplace and to extend Benefits Administration coverage to roughly 50,000 employees across more than 50 scheduled agencies.
The initial wave focused on enterprise finance and accounting modules, including general ledger, accounts payable, accounts receivable, project accounting, bank reconciliation, budgeting, procurement, and grants management, delivered in staggered clusters. The third wave was scoped to deliver the full SAP HCM suite, including hiring management, personnel administration, labor and payroll management, benefits administration, compensation management, time and attendance, and leave management, with SAP SuccessFactors Employee Central Global Benefits serving the Benefits Administration function within HR.
The deployment incorporated SAP HANA as an analytics and reporting layer, using the SAP HANA cockpit for advanced analytics and predictive reporting, and the HANA platform was retrofitted to agencies that had gone live earlier. Rollout sequencing used clustered go lives beginning with a pilot in October 2016 for three agencies, followed by additional clusters in April 2017, July 2017, January 2018, July 2018, October 2018, and January 2019, reflecting a staggered, phased operational coverage model across state departments.
Governance emphasized cluster-based change consumption, with the program team shifting from an initial disparity driven pilot to a likeness based rollout to leverage similarities across agencies and reduce integration complexity. The schedule experienced timing adjustments due to scope, scale, and resource availability, and the longer term roadmap aligns with the state cloud strategy to extend the full SAP SuccessFactors suite beyond SAP SuccessFactors Employee Central Global Benefits.
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Compensation Management | HCM |
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2020 | 2021 |
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Compensation Management | HCM |
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2018 | 2020 |
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Core HR | HCM |
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2020 | 2021 |
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Learning and Development | HCM |
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2020 | 2021 |
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Onboarding | HCM |
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2020 | 2021 |
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Onboarding | HCM |
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1995 | 1996 |
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Payroll | HCM |
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2020 | 2021 |
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Performance and Goal Management | HCM |
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2020 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2021 |
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Time and Attendance | HCM |
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2016 | 2019 |
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Illinois ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netsmart Technologies | Legacy | Netsmart myVRS | Electronic Health Record | ERP Services and Operations | n/a | 2022 | 2025 |
In 2022, Illinois engaged Netsmart Technologies to implement Netsmart myVRS. The initiative began with a project kickoff on 07/19/2022, focused on IVRS/IVRS-NX Vital Records modernization to reengineer birth, death and related registries, establishing Illinois Netsmart myVRS Electronic Health Record for state vital records operations.
The program included configuration of modules such as Birth, Death, APORS and Accounting, with multi-year configuration and testing phases documented in the state's procurement and change orders. Netsmart myVRS configuration work addressed core Electronic Health Record capabilities for registry capture, record lifecycle management and certified record issuance workflows.
Operational scope covered public health and state vital records operations across Illinois, with implementation activities coordinated through procurement timelines and change orders. The deployment emphasized staged configuration, comprehensive testing and operational readiness to support continued timely issuance of certified records.
Governance was structured around procurement driven change order management and multi-year testing cycles, aligning technical configuration, testing and rollout sequencing with state public health requirements. The procurement documentation describes a staged program approach to configuration and testing rather than a one time cutover, reflecting sustained operational alignment with vital records issuance processes.
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Emergency Management | ERP Services and Operations |
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2021 | 2021 |
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Illinois Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Swiftype | Legacy | Swiftype | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Illinois deployed Swiftype on its public website. The implementation uses Swiftype, classified as Application, Web and Enterprise Search, to deliver centralized site search across the state government web estate managed at https://www.illinois.gov/.
The implementation concentrated on Swiftype's core site indexing and search delivery capabilities, including document and page crawling, configurable relevance tuning, query autocompletion, search result ranking controls, and a customizable search UI embedded in public-facing pages. Swiftype was configured to index the state's published content, apply relevance rules for citizen-focused queries, and surface targeted results for common public information needs, leveraging the product's analytics and query logging to inform ongoing relevance adjustments.
Operational governance centered on centralized administration of crawl schedules, index configuration, and relevance rule management via the Swiftype management console. The rollout was scoped to the public website, affecting citizen search and content discovery workflows, and established curator workflows for relevance tuning and content prioritization without reference to specific third-party integrations or implementation partners.
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Illinois CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Illinois TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2020 | 2020 |
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Illinois PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Illinois
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Illinois Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Illinois IT executives and key decision makers. This section highlights Illinois's latest recorded technology evaluations, including Pabbly Connect for Account Based Marketing on 2026-03-17, Activepieces for iPaaS (Integration Platform as a Service) on 2026-03-17, and AssetWorks FleetFocus for Fleet Management on 2025-10-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Illinois digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-17 | Illinois | Evaluated | Pabbly | Pabbly Connect | Account Based Marketing | CRM |
| 2026-03-17 | Illinois | Evaluated | Activepieces | Activepieces | iPaaS (Integration Platform as a Service) | PaaS |
| 2025-10-17 | Illinois | Evaluated | AssetWorks | AssetWorks FleetFocus | Fleet Management | SCM |
| 2025-10-17 | Illinois | Evaluated |
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Enterprise Asset Management | ERP Services and Operations |
| 2025-09-22 | Illinois | Evaluated |
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API Management | PaaS |
| 2025-01-09 | Illinois | Evaluated |
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PR and Media Communication | CRM |
| 2024-11-19 | Illinois | Evaluated |
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Permitting and Licensing | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Illinois Technographics
Illinois is a Government organization based in United States,
with around 63199 employees and annual revenues of $40.10 billion.
Illinois operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central Global Benefits, Netsmart myVRS and Swiftype,
covering areas like Benefits Administration, Electronic Health Record and Application, Web and Enterprise Search.
Illinois has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Netsmart Technologies and Swiftype.
Illinois recently adopted applications including
Netsmart myVRS in 2022, SMTP Transactional Emails in 2022 and Juvare EMTrack in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Illinois’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Illinois’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Illinois technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.