Illumina
5200 Illumina Way,
San Diego, 92122, CA,
United States
San Diego, 92122, CA,
United States
1 858-202-4500
Life Sciences
Illumina Technographics
Illumina Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Illumina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8970 Illumina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Illumina has purchased the following applications: FIS GETPAID for AR Automation in 2017, Workday Absence Management for Absence and Leave Management in 2018, SAP Enterprise Asset Management for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Illumina is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Illumina revenues, which have grown to $4.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Illumina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Illumina Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Illumina implemented FIS GETPAID, deploying FIS GETPAID as its AR Automation application to centralize accounts receivable and order-to-cash orchestration. The engagement positioned FIS GETPAID as the primary system for invoice presentment and collections within Illumina’s finance function.
Configuration focused on standard AR Automation capabilities, including electronic invoice presentment, automated cash application, collections management, dispute and deduction tracking, and configurable reporting and dashboards. FIS GETPAID was configured to support role-based workflows for credit review, collections queues, and dispute resolution, aligning system controls with corporate finance policies.
Operational integration emphasized connectivity with Illumina’s finance systems, linking invoice and payment data into the broader order-to-cash chain and treasury interfaces. The deployment enabled automated payment reconciliation processes and centralized receivables visibility across revenue operations and corporate finance systems.
Governance included the introduction of standardized collections workflows, audit trails for receivable actions, and staged operational handoffs to revenue operations and accounts receivable teams. The FIS GETPAID implementation formalized AR process ownership and instrumentation within Illumina’s finance organization.
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ERP Financial | ERP Financial Management |
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2024 | 2025 |
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ERP Financial | ERP Financial Management |
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2014 | 2017 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Illumina implemented Workday Absence Management as part of a broader Workday HCM deployment that included Recruiting, Payroll, Time tracking, and Absence. The implementation explicitly targeted the Workday Absence Management application within the Absence and Leave Management category to standardize absence transactions and reporting across HR processes.
Configuration work focused on functional modules and business processes for absence handling, time tracking alignment, and related HR transactions such as hires, terminations, promotions, and pay changes. The team configured business processes and security constructs including manage course workflows, segment based security groups, security categories, and learning related processes such as enroll in course and drop learning enrollment, and created custom validation rules to enforce absence policy logic.
Integrations were implemented using Workday integration technologies, including EIB for bulk data loads, Core Connector configurations for CCW and CCB feeds, document transformation for inbound and outbound transformations, and Studio integrations. Development leveraged Workday web services patterns with PICOF and PECI principles, XSLT based XML transforms, and standard SOAP and REST interfaces with WSDL driven contracts to exchange HR and absence data with third party systems.
Operational governance included creation of scenario based test cases for hires, terminations, promotions, pay changes, and absence workflows, staged data for functional and integration testing, and QA and UAT validation of reports and integrations. Post production support used ServiceNow for defect tracking and RCA, and weekly defect reports and change control documentation were generated from HP ALM to support risk analysis and higher management reviews.
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BackGround Screening | HCM |
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2016 | 2016 |
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2016 | 2016 |
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Digital Adoption | HCM |
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2018 | 2018 |
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Interview Scheduling | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Talent Management | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
Illumina implemented SAP Enterprise Asset Management in 2018 to centralize facilities and asset lifecycle activities, aligning Enterprise Asset Management with site services and EHS oversight. The deployment targeted facilities coordinators and site operations teams across Illumina campuses to standardize maintenance and vendor management processes.
The SAP Enterprise Asset Management rollout emphasized core EAM capabilities including work order management, asset registry, preventive maintenance scheduling, vendor and contract management, and inventory control. Configuration included forms and workflows to support PO creation and invoice reconciliation, and automation for ticket escalations from maintenance requests.
Operational coverage tied facilities functions such as janitorial management, lab coat programs, non hazardous waste programs across two county sites, commuter and shuttle programs, and space reconfigurations into the EAM workflow, supporting facilities, procurement, and EHS business functions. Integrations were coordinated with ServiceNow ticketing to audit time and work through a ticket based system, with procurement handoffs to Ariba for purchase orders and invoice reconciliation, and alignment to Workday for employee data and access control.
Governance and rollout centered on condensed vendor brackets where roles and responsibilities were formalized, vendor performance metrics were instituted, and site level training resources and communications were created to sustain operations. Illumina also implemented an invoice tracking system to audit and resolve billing related issues, and worked with EHS to adapt vendor safety programs to county specific requirements.
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Laboratory Management | ERP Services and Operations |
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2022 | 2022 |
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Plant Maintenance | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2024 | 2024 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2022 | 2022 |
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Contract Lifecycle Management | Content Management |
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2018 | 2019 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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CRM | CRM |
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2023 | 2023 |
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Customer Engagement, Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Category Management | Procurement |
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2020 | 2020 |
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Procure to Pay | Procurement |
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2018 | 2019 |
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Procurement | Procurement |
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2018 | 2019 |
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Procurement | Procurement |
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2018 | 2019 |
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Procurement | Procurement |
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2018 | 2019 |
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Source to Pay | Procurement |
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2018 | 2019 |
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Sourcing | Procurement |
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2018 | 2019 |
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Supplier Relationship Management | Procurement |
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2018 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Incentive Compensation Management | SPM |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2022 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Illumina
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Illumina Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Illumina IT executives and key decision makers. This section highlights Illumina's latest recorded technology evaluations, including OneStream XF for EPM on 2025-09-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Illumina digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Illumina Technographics
Illumina is a Life Sciences organization based in United States,
with around 8970 employees and annual revenues of $4.37 billion.
Illumina operates a diverse technology stack with applications such as
FIS GETPAID, Workday Absence Management and SAP Enterprise Asset Management,
covering areas like AR Automation, Absence and Leave Management and Enterprise Asset Management.
Illumina has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Workday and SAP.
Illumina recently adopted applications including
TigerGraph Savanna in 2025, SAP S/4 HANA in 2024 and Cisco Webex Meetings in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Illumina’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Illumina’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Illumina technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.