Dulles, 20166, VA,
United States
InfiCare Technologies Technographics
InfiCare Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InfiCare Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 InfiCare Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InfiCare Technologies has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, My Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InfiCare Technologies is running and its propensity to invest more and deepen its relationship with Oracle , My Live Chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InfiCare Technologies revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InfiCare Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InfiCare Technologies Tech Stack and Enterprise Applications
InfiCare Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, InfiCare Technologies implemented Oracle NetSuite ERP for ERP Financial. The deployment focused on standardizing core finance operations to support the companys accounting, billing, and financial reporting workflows across its US operations.
Oracle NetSuite ERP was configured with category aligned financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Billing, Revenue Recognition, and Financial Reporting. Implementation work centered on automating journal processing and period close workflows, establishing a unified chart of accounts, and enabling configurable revenue and billing schedules typical for ERP Financial systems.
Governance changes included role based access controls, formalized month end close procedures, and documented financial control points to support auditability and compliance. Rollout was executed as a finance led program with phased configuration and training for accounting and revenue teams, and the Oracle NetSuite ERP instance became the primary system of record for InfiCare Technologies ERP Financial operations.
|
InfiCare Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, InfiCare Technologies deployed My Live Chat as a customer-facing chat solution on its public website. The deployment uses My Live Chat, categorized as Chatbots and Conversational AI, to enable real-time messaging on the web storefront and to centralize conversational touchpoints for visitors.
Configuration focused on a web-embedded chat widget and standard Chatbots and Conversational AI capabilities including automated greetings, prebuilt reply templates, session transcript capture, and agent handoff rules. Operational ownership was aligned to customer support and marketing functions, with business hours, escalation routing, and console-based monitoring configured in the My Live Chat administrative interface, reflecting a lightweight browser-based deployment architecture and instrumentation for conversational logging and analytics.
|
InfiCare Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, InfiCare Technologies implemented Microsoft 365 as its Collaboration platform. The deployment is a cloud-first SaaS rollout providing company-wide collaboration and productivity capabilities for the 100-employee media firm. Microsoft 365 delivers core Collaboration functionality including Exchange Online email, Microsoft Teams for real-time chat and meetings, SharePoint Online and OneDrive for document and asset management, and Office applications for content creation. The company website includes references that indicate active Microsoft 365 usage.
Operational coverage focused on knowledge workers across editorial, production, marketing, and corporate functions, with identity and access managed through Azure Active Directory for unified provisioning and single sign-on. Configuration work emphasized tenant level governance, SharePoint site structure and content workflows, Teams channels for cross functional collaboration, and OneDrive policies for file synchronization and retention. Integrations are concentrated on cloud-native Microsoft 365 services with website-level surface indicators, and governance centered on centralized administration and standardized collaboration workflows to support the Collaboration business function.
|
InfiCare Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
InfiCare Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at InfiCare Technologies
Apps Being Evaluated by InfiCare Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||