Twyford, RG10 9JU,
United Kingdom
Interserve Group Ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Interserve Group Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 68000 Interserve Group Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Interserve Group Ltd has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2015, MHR Strategic HR for Core HR in 2018, IBM Maximo for Enterprise Asset Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interserve Group Ltd is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Microsoft , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interserve Group Ltd revenues, which have grown to $3.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interserve Group Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR Strategic HR | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Interserve Group Ltd implemented MHR Strategic HR, adopting the Core HR application to centralise employee data and reduce manual HR administration. The HR team had been manually processing approximately 10,000 emails per year, a volume that constrained service delivery and prompted a requirement to centralise records, automate routine tasks and provide local access to training records.
The implementation of MHR Strategic HR focused on core personnel record consolidation and training record management, coupled with workflow automation for routine HR case handling and document control. MHR Strategic HR was configured to provide employee record management, recorded training and compliance visibility, automated HR workflows for administrative tasks and self-service access to training information for local managers and employees.
Operational coverage targeted the HR function and local site managers to deliver decentralised access to centrally governed data, aligning local training record visibility with a single Core HR source of truth. Deployment architecture emphasized a centralised data model with role based access to support local level training administration across Interserve Group Ltd operations in the United Kingdom.
Governance changes included formalising data ownership within HR, standardising training record capture and routing routine email driven requests into automated workflows to reduce manual processing. The initiative was positioned to free HR capacity so the department could focus on higher level service delivery, reflecting the organisation's stated objective to centralise all data, automate manual activities and provide local access to training records through MHR Strategic HR.
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2013 | 2013 |
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Facility Management | ERP Services and Operations |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Source to Pay | Procurement |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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