Interserve Group Ltd
Interserve House, Ruscombe Park, Ruscombe,
Twyford, RG10 9JU,
United Kingdom
Twyford, RG10 9JU,
United Kingdom
44 11 8932 0123
Construction and Real Estate
Interserve Group Ltd Technographics
Interserve Group Ltd Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Interserve Group Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 68000 Interserve Group Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Interserve Group Ltd has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2015, MHR Strategic HR for Core HR in 2018, IBM Maximo for Enterprise Asset Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interserve Group Ltd is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Microsoft , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interserve Group Ltd revenues, which have grown to $3.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interserve Group Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Interserve Group Ltd Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Interserve Group Ltd implemented Kofax ReadSoft Online as an AP Automation solution to centralize invoice capture and integrate facilities billing streams into corporate accounts. The deployment targeted invoice intake from multiple upstream systems, aligning Kofax ReadSoft Online capture and extraction workflows with enterprise routing through BizTalk 2013 R2 into Microsoft Dynamics AX.
The implementation configured Kofax ReadSoft Online to perform document capture, OCR based data extraction, invoice classification, and validation rule processing before handing structured invoice payloads to the middleware layer. Configuration work included field mapping and data normalization aligned to Dynamics AX invoice and vendor master data, and setup of exception handling and validation queues typical for AP Automation platforms.
Integration design documented the interfaces between Computer Aided Facilities Management systems including Maximo, Concept Planet, and EFM, the Invoice Scanning system Readsoft, and Invoice Portals such as Tradex. Message orchestration was implemented in BizTalk 2013 R2 to transform and route invoice images and extracted data into AX Dynamics, with bidirectional status and acknowledgement flows modeled to support invoice lifecycle visibility across the CAFM and ERP boundary.
Operationally the rollout affected Finance and Facilities Management functions, consolidating capture and validation processes while preserving source-system ownership for invoice origination. Governance activities focused on interface change control, standardization of validation rules across CAFM inputs, and exception workflow definitions to ensure consistent processing through Kofax ReadSoft Online into Dynamics AX.
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR Strategic HR | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Interserve Group Ltd implemented MHR Strategic HR, adopting the Core HR application to centralise employee data and reduce manual HR administration. The HR team had been manually processing approximately 10,000 emails per year, a volume that constrained service delivery and prompted a requirement to centralise records, automate routine tasks and provide local access to training records.
The implementation of MHR Strategic HR focused on core personnel record consolidation and training record management, coupled with workflow automation for routine HR case handling and document control. MHR Strategic HR was configured to provide employee record management, recorded training and compliance visibility, automated HR workflows for administrative tasks and self-service access to training information for local managers and employees.
Operational coverage targeted the HR function and local site managers to deliver decentralised access to centrally governed data, aligning local training record visibility with a single Core HR source of truth. Deployment architecture emphasized a centralised data model with role based access to support local level training administration across Interserve Group Ltd operations in the United Kingdom.
Governance changes included formalising data ownership within HR, standardising training record capture and routing routine email driven requests into automated workflows to reduce manual processing. The initiative was positioned to free HR capacity so the department could focus on higher level service delivery, reflecting the organisation's stated objective to centralise all data, automate manual activities and provide local access to training records through MHR Strategic HR.
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Interserve Group Ltd implemented IBM Maximo as its Enterprise Asset Management platform to operate within a multi‑system CAFM environment. IBM Maximo was positioned to provide centralized asset and work order control while coexisting with other facilities management applications, creating a need to document and standardize interfaces across the estate.
Configuration work focused on standard Enterprise Asset Management capabilities, including asset register consolidation, work order management, preventive maintenance scheduling, inventory and spares management, and service request orchestration. IBM Maximo was configured to produce transactional and master data feeds aligned with common facilities management workflows so the solution could interoperate with parallel CAFM tools in daily operations.
Integrations were documented and implemented among multiple CAFM systems, specifically IBM Maximo, Concept Planet and EFM, together with invoice processing components. The invoice scanning solution Readsoft and supplier invoice portals Tradex were routed into the company ERP AX Dynamics through middleware BizTalk 2013 R2, with BizTalk providing message routing, transformation and orchestration between the CAFM landscape and AX Dynamics.
Governance emphasized interface ownership, data handoffs and workflow alignment between asset management and financial systems. Documentation covered interface specifications, processing sequences for work order to purchase order events, and the invoice intake pipeline so that asset, procurement and accounts payable teams shared a single view of transactional responsibilities.
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Facility Management | ERP Services and Operations |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Source to Pay | Procurement |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Interserve Group Ltd
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| No data found | ||||||
Apps Being Evaluated by Interserve Group Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Interserve Group Ltd Technographics
Interserve Group Ltd is a Construction and Real Estate organization based in United Kingdom,
with around 68000 employees and annual revenues of $3.48 billion.
Interserve Group Ltd operates a diverse technology stack with applications such as
Kofax ReadSoft Online, MHR Strategic HR and IBM Maximo,
covering areas like AP Automation, Core HR and Enterprise Asset Management.
Interserve Group Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, MHR (formerly MidlandHR) and IBM.
Interserve Group Ltd recently adopted applications including
Salesforce Sales Cloud in 2021, Third Light Chorus in 2020 and New Relic APM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Interserve Group Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Interserve Group Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Interserve Group Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.