iQ Credit Union
1313 Main St,
Vancouver, 98660, WA,
United States
Vancouver, 98660, WA,
United States
1 360-695-3441
Banking and Financial Services
iQ Credit Union Technographics
iQ Credit Union Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iQ Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 255 iQ Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iQ Credit Union has purchased the following applications: Alkami for Digital Banking in 2019, DocuSign eSignature for Digital Signing in 2022, Hubspot CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iQ Credit Union is running and its propensity to invest more and deepen its relationship with Alkami , MeridianLink , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iQ Credit Union revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iQ Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iQ Credit Union Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alkami | Legacy | Alkami | Digital Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, iQ Credit Union implemented the Alkami Platform, deploying Alkami as its cloud-based Digital Banking solution to enhance member-facing channels. Alkami Technology, Inc. was used to centralize digital delivery and to provide a frictionless, more personalized user experience for iQ members across the Pacific Northwest.
The implementation emphasized core Digital Banking capabilities typical for consumer-focused credit unions, including online and mobile member portals, personalized experience tooling, and unified account servicing workflows. Configuration work focused on member authentication flows, personalized content and navigation, and channel consistency between web and mobile interfaces to support digital engagement and self-service.
Architecturally the deployment leveraged Alkami’s cloud-native platform to centralize delivery of digital channels and to offload hosting and application management. Operational coverage targeted member services, retail account access, and digital channel teams, aligning front-line contact center and digital operations around a single platform for member interaction.
Governance and rollout centered on aligning digital channel ownership with member service processes, creating ongoing editorial and personalization governance to sustain the member experience. The stated outcome was strengthened member relationships through a more personalized, frictionless digital experience for iQ Credit Union members in the Pacific Northwest.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, iQ Credit Union implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds electronic signing capability directly into member-facing online forms and document flows, converting web interactions into e-signature transactions and positioning signature capture within the credit union's external customer engagement layer.
DocuSign eSignature was configured to leverage template-based envelopes, recipient authentication options, and audit trail capture, reflecting core capabilities of the Digital Signing category and enabling structured signing workflows. The rollout uses web-embedded signing components to surface signature requests in-browser while providing an administrative console for template and envelope management, with governance controls applied for admin access and signed record retention to support compliance and operational oversight.
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, iQ Credit Union implemented Hubspot CRM as its CRM platform, deploying the application directly on the corporate website to capture inbound member interactions and centralize contact records. The Hubspot CRM deployment emphasized web form capture, embedded tracking on site pages, and inbound engagement workflows to populate a unified member contact database and stage-based pipeline records.
The implementation leverages cloud hosted Hubspot CRM capabilities such as contact and company records, lead capture forms, email automation, segmentation, and sales pipeline management, aligned to standard CRM functional workflows. Operational coverage spans marketing, sales, and member service teams, with governance conducted through a centralized administrative model, role based access controls, and data hygiene processes to manage contacts and engagement rules. Integrations are focused on website instrumentation, with configuration centered on automated contact creation and enrichment from site interaction events.
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at iQ Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by iQ Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD iQ Credit Union Technographics
iQ Credit Union is a Banking and Financial Services organization based in United States,
with around 255 employees and annual revenues of $61.0 million.
iQ Credit Union operates a diverse technology stack with applications such as
Alkami, DocuSign eSignature and Hubspot CRM,
covering areas like Digital Banking, Digital Signing and CRM.
iQ Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Alkami, DocuSign and HubSpot.
iQ Credit Union recently adopted applications including
DocuSign eSignature in 2022, MeridianLink Consumer (ex LoansPQ) in 2021 and HubSpot CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of iQ Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates iQ Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete iQ Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.