Jellycat
Westworks Building, 195 Wood Ln,
London, W12 7FQ,
United Kingdom
London, W12 7FQ,
United Kingdom
44 20 7603-9383
Retail
Jellycat Technographics
Jellycat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jellycat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 172 Jellycat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jellycat has purchased the following applications: SAP Business One for ERP Financial in 2017, Microsoft 365 for Collaboration in 2018, Canada Post EST 2.0 for Shipping Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jellycat is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Canada Post or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jellycat revenues, which have grown to $183.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jellycat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jellycat Tech Stack and Enterprise Applications
Jellycat ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Jellycat implemented SAP Business One as its ERP Financial application at its Shepherds Bush site during a May to October 2017 rollout. The deployment positioned SAP Business One as the central finance system supporting a 172-employee retail organization that regularly transacts with large wholesale customers including John Lewis, Selfridges, Debenhams, and Harrods.
The implementation used SAP Business One functionality to generate sales invoices and credit notes via a document generation wizard, to code and input bank receipts, and to record employee expenses. Teams processed purchase invoice approvals with frequent use of V Look Ups, executed weekly reconciliations across several banks, and managed supplier payments through a month end payment wizard. Financial capabilities also included processing refunds, depositing credit card and online payment funds, handling foreign currencies, statistical reporting, and fixed assets accounting.
Operational coverage extended across the business, with finance working closely with European sales for foreign banking, with the design and production teams to account for stock arrivals and place down payments, and with procurement and suppliers to account for import duty and landed costs. The finance team analyzed courier overcharging by DHL using V Look Ups and ratio calculations to determine net costs relative to gross profit, and coordinated with the credit controller to manage customer credits and escalate to a debt collector when a customer was placed on credit freeze.
Governance and day to day workflow were formalized in SAP Business One through purchase invoice approval routes, routine bank reconciliations, the month end payment wizard, and standardized document generation processes. The finance function also provided system support for petty cash and assisted colleagues across departments to ensure consistent accounting for transactions and landed cost attribution.
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Jellycat Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Jellycat implemented Microsoft 365 to provide enterprise Collaboration across the organization. The Microsoft 365 deployment centralizes cloud email, document collaboration, and internal communications into a unified collaboration platform. The implementation positioned Microsoft 365 as the primary Collaboration solution for corporate functions including communications and content workflows.
Microsoft 365 is also used on their website to surface managed content and to support operational communications between web operations and corporate teams. Administration is organized through a tenant model with centralized identity and access controls, and governance focuses on content permissioning and shared document lifecycle practices. The configuration emphasizes collaboration capabilities such as shared document libraries, team communication channels, and calendar coordination to streamline cross functional work.
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Jellycat eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Canada Post | Legacy | Canada Post EST 2.0 | Shipping Management | eCommerce | n/a | 2020 | 2020 |
In 2020, Jellycat integrated Canada Post EST 2.0 on their website to centralize shipping rate calculation and postage provisioning for online orders. Canada Post EST 2.0 is deployed as a Shipping Management component embedded into the ecommerce checkout and fulfillment workflow, providing real time rate quotes, service level selection, and postage estimation at order capture.
Configuration work focused on service code mapping, rate rule configuration, and postage label generation tied to order processing. Integrations are implemented between the website checkout and internal order handling processes, with Canada Post EST 2.0 driving label creation and shipment selection for ecommerce and warehouse operations. Governance emphasized updated packing and shipping procedures for fulfillment teams to use the Shipping Management functionality, and this record links Jellycat, Canada Post EST 2.0, the Shipping Management application, and ecommerce fulfillment operations.
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Shipping Management | eCommerce |
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2020 | 2020 |
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Jellycat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Jellycat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Jellycat CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Jellycat
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Controller | Director | Finance | |
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Finance Assistant | Manager | Finance | |
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Head of IT | Director | IT | |
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Finance Manager | Manager | Finance | |
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Interim Financial Controller | Director | Finance | |
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Group Financial Controller | Director | Finance | |
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Chief Executive Officer | CXO | Finance | |
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IT Manager | Manager | IT | |
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Chief Technology Officer | CXO | IT | |
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Apps Being Evaluated by Jellycat Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jellycat IT executives and key decision makers. This section highlights Jellycat's latest recorded technology evaluations, including Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-02-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jellycat digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-20 | Jellycat | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Jellycat Technographics
Jellycat is a Retail organization based in United Kingdom,
with around 172 employees and annual revenues of $183.0 million.
Jellycat operates a diverse technology stack with applications such as
SAP Business One, Microsoft 365 and Canada Post EST 2.0,
covering areas like ERP Financial, Collaboration and Shipping Management.
Jellycat has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and Canada Post.
Jellycat recently adopted applications including
Teads Platform in 2023, Cloudflare CDN in 2021 and Canada Post EST 2.0 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jellycat’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jellycat’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jellycat technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.