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JivoChat
Location
525 W Remington Dr,
Sunnyvale, 94087, CA,
United States
Website
https://www.jivochat.com/
Phone
1 408-498-7855
Artw industry
Professional Services
Employee
Revenue

JivoChat Technographics

JivoChat Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by JivoChat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 JivoChat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that JivoChat has purchased the following applications: Voximplant Platform for Apps Development in 2023, JivoChat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems JivoChat is running and its propensity to invest more and deepen its relationship with Voximplant , JivoChat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing JivoChat revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JivoChat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

JivoChat Data, Technology Stack, and Enterprise Applications
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Voximplant Legacy Voximplant Platform Apps Development PaaS n/a 2023 2023 In 2023, JivoChat implemented Voximplant Platform on their website. JivoChat implemented Voximplant Platform as part of its Apps Development stack to enable embedded real-time communications for customer-facing support channels. The deployment centered on browser-based integration, leveraging Voximplant Platform real-time voice and WebRTC APIs, programmable call handling and in-browser softphone capabilities to support agent-assisted web conversations. Configuration work focused on API-driven session control, call routing logic and client-side SDK embedding to maintain session continuity inside the web UI. Operational scope targeted customer support and contact center workflows within JivoChat, integrating Voximplant Platform into web chat to unify voice and chat interactions. Governance emphasized API key management, session authentication and developer-controlled orchestration to manage call flows and ongoing updates to the website.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
JivoChat Legacy JivoChat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2021 2021
Tag Management CRM 2015 2015
IT Decision Makers and Key Stakeholders at JivoChat
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by JivoChat Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD JivoChat Technographics

JivoChat is a Professional Services organization based in United States, with around 110 employees and annual revenues of $10.0 million.

JivoChat operates a diverse technology stack with applications such as Voximplant Platform, JivoChat and Google Workspace (Formerly Google G-Suite), covering areas like Apps Development, Chatbots and Conversational AI and Collaboration.

JivoChat has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Voximplant, JivoChat and Google.

JivoChat recently adopted applications including Voximplant Platform in 2023, Slack Connect in 2022 and Unisender Email Marketing in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of JivoChat’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates JivoChat’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete JivoChat technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.