Carlsbad, 92011, CA,
United States
JLab Audio Technographics
JLab Audio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JLab Audio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 JLab Audio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JLab Audio has purchased the following applications: Amazon Pay for Payment Processing in 2021, Microsoft 365 for Collaboration in 2021, Shopify Plus for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JLab Audio is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JLab Audio revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JLab Audio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JLab Audio Tech Stack and Enterprise Applications
JLab Audio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, JLab Audio implemented Amazon Pay on its website, embedding Amazon Pay as the Payment Processing solution for its ecommerce checkout and online payments function. The deployment emphasizes the customer facing checkout experience and payment authorization flows while preserving native site navigation and cart behavior.
The Amazon Pay integration leverages Amazon Pay checkout components and server side APIs to handle payment tokenization, authorization, and settlement orchestration, integrating into JLab Audio’s ecommerce storefront and order processing flow. Operational scope is focused on the online retail channel and affects ecommerce, customer service, and finance teams through updated checkout workflows and payment reconciliation processes. Governance changes included updating checkout validation logic and payment exception handling to align with Amazon Pay transaction states and merchant settlement cycles.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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JLab Audio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, JLab Audio adopted Microsoft 365 to support Collaboration across its US retail organization. Microsoft 365 is in use on their website and functions as the primary cloud productivity and collaboration platform for the 100 employee company, enabling browser and device access for corporate teams.
The deployment is consistent with core Microsoft 365 usage patterns, and likely centers on standard Collaboration capabilities such as Exchange Online for corporate email, Microsoft Teams for real time collaboration and meetings, SharePoint for intranet and document management, and OneDrive for personal file sync and sharing. Identity and access are expected to be managed through Azure Active Directory as part of the cloud tenant, providing centralized user and device authentication. Operational coverage likely spans marketing, sales, customer support and product teams, with administrative governance focused on user roles, content access controls and document lifecycle workflows to align Microsoft 365 Collaboration with JLab Audio business processes.
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JLab Audio eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify Plus | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, JLab Audio implemented Shopify Plus to power its eCommerce storefront and support online retail operations. The deployment uses Shopify Plus as a cloud hosted SaaS commerce platform, consolidated on a single storefront instance to deliver product catalog, site content, shopping cart, and checkout services for the brand website.
Shopify Plus was configured to manage core eCommerce capabilities including storefront theming and content management, product and catalog administration, order management workflows, checkout customization through the platform’s extensibility, and promotional discounting. The implementation leverages the platform’s merchant admin and API surface to enable operational automation and programmatic control consistent with eCommerce platform patterns.
Operational ownership sits with eCommerce, marketing, merchandising, and customer service functions, with governance centered on role based access in the Shopify Plus admin, staged theme and content publishing processes, and standardized order handling procedures. The narrative describes JLab Audio, Shopify Plus, eCommerce and the business functions it supports, reflecting a cloud first commerce architecture for the retailer.
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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JLab Audio SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2017 | 2017 |
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JLab Audio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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JLab Audio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at JLab Audio
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by JLab Audio Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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