Kapital Bank OJSC
71 Fuzuli Street,
Baku, 1007,
Azerbaijan
Baku, 1007,
Azerbaijan
994 12 441 2517
Banking and Financial Services
Kapital Bank OJSC Technographics
Kapital Bank OJSC Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kapital Bank OJSC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4100 Kapital Bank OJSC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kapital Bank OJSC has purchased the following applications: Crocusoft Recruitment Portal for Recruiting in 2022, Oracle Flexcube for Core Banking in 2016, EVAM Actions for Customer Engagement in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kapital Bank OJSC is running and its propensity to invest more and deepen its relationship with Crocusoft , Oracle , EVAM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kapital Bank OJSC revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kapital Bank OJSC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kapital Bank OJSC Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crocusoft | Legacy | Crocusoft Recruitment Portal | Recruiting | HCM | n/a | 2022 | 2022 |
In 2022 Kapital Bank OJSC implemented Crocusoft Recruitment Portal, deploying a Recruiting application to centralize vacancy publishing and candidate management. The Crocusoft Recruitment Portal consolidated CV collection and candidate tracking to improve transparency and digitalise the bank's HR recruiting processes in Azerbaijan.
The deployment emphasized an applicant tracking system style recruitment portal, configured to manage the vacancy lifecycle, candidate status flows, shortlist and interview scheduling, and hiring manager access controls. Functional capabilities implemented include vacancy publishing, structured CV intake and candidate tracking, role based access for HR and hiring managers, and basic recruiting reporting and dashboards.
Deployment leveraged a Crocusoft hosted HR subdomain referenced on the vendor site, positioning the application as a centralized recruiting entry point for Kapital Bank in Azerbaijan. Operational scope covered the bank's HR organization and hiring managers across bank locations in the country, standardizing vacancy publication and candidate visibility.
Governance was centered on HR process standardization and centralized ownership of vacancy publishing and candidate tracking, improving transparency in recruiter and hiring manager workflows. The recorded outcome from the implementation is improved transparency and a digitalised HR recruiting process for Kapital Bank in Azerbaijan.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Kapital Bank OJSC implemented Oracle Flexcube as its Core Banking platform. The rollout anchored core processing and transaction orchestration while enabling integration points for channel, compliance and risk systems across the bank.
The implementation included development and configuration of payment modules, order modules, a collateral module and customer-facing APIs, with customization performed using PL/SQL, SQL, Java, C#, XML and JSON. Oracle Flexcube was extended with web services and stored procedures to support front end orchestration and workflow needs, and developers participated in a migration path from FLEXCUBE 12 to Zeus while delivering module-level enhancements.
Integrations were explicit and cross-functional, connecting Oracle Flexcube to the Elma BPM front system, Tonbeller AML tooling for the Compliance department, mobile banking (BirBank), corporate banking channels, and terminals and ATMs via a payment gateway API. The payment gateway API exposed both FLEXCUBE and ZEUS interfaces to internal teams, supporting payments, orders and customer API access across channels.
Operational scope covered mobile banking, corporate banking, compliance and risk teams, with agile corporate banking team practices driving analysis and iterative delivery. Explicit outcomes included optimization of AML and KYC processes for the Compliance department, delivery of the payment gateway API to channel teams, and implementation of a McKinsey scoring model for the Risk department, all layered on the Oracle Flexcube Core Banking deployment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EVAM | Legacy | EVAM Actions | Customer Engagement | CRM | n/a | 2024 | 2024 |
In 2024 Kapital Bank OJSC implemented EVAM Actions to advance Customer Engagement for its retail banking and CRM marketing operations in Azerbaijan. The deployment was positioned to enable real-time, data-driven outreach across the bank’s customer lifecycle.
The implementation centered on Evam’s real-time engagement capabilities, deploying 96 active real-time scenarios to execute hyper-personalized, cross-channel campaigns. Functional capabilities implemented included real-time scenario orchestration, audience segmentation and qualification, personalized message composition and channel orchestration, and campaign performance instrumentation through event-driven analytics.
EVAM Actions was integrated with Kapital Bank’s CRM and customer data sources to ingest behavioral and transactional signals for segmentation and real-time triggers, supporting marketing and product teams focused on deposit and loan product promotion. Operational coverage emphasized the bank’s marketing organization and retail product lines, with scenario execution across messaging and digital channels.
Governance and workflow adjustments established centralized campaign rules, real-time monitoring of scenario execution, and iterative tuning of personalization logic to support ongoing campaign refinement. The case study reports outcomes tied to the deployment, including a reported 16 percent incremental increase in deposit sales and a 2.5 percent uplift in cash loan sales driven by the EVAM Actions real-time campaigns.
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Customer Experience | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kapital Bank OJSC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kapital Bank OJSC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kapital Bank OJSC Technographics
Kapital Bank OJSC is a Banking and Financial Services organization based in Azerbaijan,
with around 4100 employees and annual revenues of $1.00 billion.
Kapital Bank OJSC operates a diverse technology stack with applications such as
Crocusoft Recruitment Portal, Oracle Flexcube and EVAM Actions,
covering areas like Recruiting, Core Banking and Customer Engagement.
Kapital Bank OJSC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Crocusoft, Oracle and EVAM.
Kapital Bank OJSC recently adopted applications including
EVAM Actions in 2024, Crocusoft Recruitment Portal in 2022 and Bubble Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kapital Bank OJSC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kapital Bank OJSC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kapital Bank OJSC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.