Albany, 12206-1600, NY,
United States
Kia Green Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kia Green and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Kia Green employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kia Green has purchased the following applications: Mitchell ProDemand for Dealership Management in 2023, CarNow MessageNow for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kia Green is running and its propensity to invest more and deepen its relationship with Mitchell Repair Information Company , CarNow , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kia Green revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kia Green intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitchell Repair Information Company | Legacy | Mitchell ProDemand | Dealership Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Destination Kia Albany implemented Mitchell ProDemand in its fixed ops service operations, deploying the application to support warranty and customer pay repair workflows at the dealership. The implementation is recorded under the Dealership Management category and is used to reference OEM procedures and Mitchell labor hours for Kia warranty repairs in the United States.
Mitchell ProDemand is used primarily for labor hours and estimating workflows, an inference supported by a dealership job posting that explicitly cites "Mitchell ProDemand hours" for Kia warranty repairs. Configuration focuses on lookup and citation of OEM service procedures, standardized labor time retrieval, and estimate justification functionality typical of estimating and labor modules within Dealership Management software.
Operational coverage is concentrated in the Albany, New York service department and spans fixed ops, warranty administration, and customer pay estimate creation. The system serves technicians and service advisors, providing a single reference for OEM procedure content and Mitchell labor times during repair intake and warranty claim preparation.
Governance and process change emphasize standardized warranty labor definitions and faster estimate justification as stated outcomes, with Mitchell ProDemand establishing consistent labor references for warranty and customer pay scenarios. The implementation reflects a small dealer scale, aligned to a 17 employee operation, and centers on operationalizing Mitchell ProDemand as the authoritative labor and procedure source in service department workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarNow | Legacy | CarNow MessageNow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Automotive Dealership CRM | CRM |
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2018 | 2018 |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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