Kampen, 8261 WB,
Netherlands
KidsKonnect Technographics
KidsKonnect Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KidsKonnect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 KidsKonnect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KidsKonnect has purchased the following applications: AFAS Finance for ERP Financial in 2020, Microsoft 365 for Collaboration in 2020, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KidsKonnect is running and its propensity to invest more and deepen its relationship with AFAS Software , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KidsKonnect revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KidsKonnect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KidsKonnect Tech Stack and Enterprise Applications
KidsKonnect ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AFAS Software | Legacy | AFAS Finance | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, KidsKonnect implemented AFAS Finance as its primary ERP Financial application. The deployment establishes AFAS Finance as the backbone for the companys finance and accounting operations for the 120 employee Professional Services firm based in the Netherlands.
The implementation concentrates on core financial management capabilities typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, invoicing and financial reporting. AFAS Finance was configured to consolidate transactional accounting, streamline invoicing workflows and provide centralized financial reporting that aligns with professional services billing patterns.
AFAS Finance is surfaced on the KidsKonnect website, indicating integration between the finance application and customer-facing touchpoints or client account interactions. Operational coverage is centered on the finance function and connected administrative teams, providing a single source for transactional finance data and period close activities across the organization.
Governance adjustments accompanied the rollout, aligning approval workflows and financial control policies with the new AFAS Finance instance and standardizing chart of accounts and reporting structures. The implementation narrative reflects a focused adoption of AFAS Finance to centralize finance processes, instrument accounting workflows and enable unified financial data for downstream business processes.
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KidsKonnect Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, KidsKonnect implemented Microsoft 365 for Collaboration. The deployment covers the Netherlands based professional services firm with 120 employees and is referenced on their public website, indicating active Microsoft 365 tenant services are in use. Microsoft 365 is being used to provide core Collaboration capabilities across internal teams and content workflows.
The implementation aligns with a tenant based Microsoft 365 configuration, using Exchange Online for email, SharePoint Online for intranet and document collaboration, Microsoft Teams for meetings and chat, OneDrive for file sync, and Office productivity applications as the Collaboration stack. Governance is organized around centralized user provisioning, role based access control, and content management policies at the tenant level to support cross functional collaboration. The website level presence of Microsoft 365 artifacts suggests some services are surfaced externally for content publication or public document access while internal collaboration and document management run through Microsoft 365.
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KidsKonnect CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, KidsKonnect deployed Zendesk Service as its Customer Support platform on its website to centralize client inquiry intake and standardize web‑based support flows. The implementation instruments the public site with embedded Zendesk Service support channels to capture tickets and web inquiries and route them into a single support queue for the organization.
The Zendesk Service configuration emphasizes core Customer Support capabilities, including ticketing and case management, a web support widget for end user submission, a knowledge base for self service, and automation such as triggers and macros to standardize agent responses. Configuration work focused on agent workspace setup, queue routing rules, SLA and priority settings, and canned responses to support consistent handling across customer support and operations teams.
Operational coverage concentrates on customer support and back office service functions, with the Zendesk Service instance acting as the authoritative source for incoming requests from the website. Governance was implemented through defined agent roles and permissions, documented support workflows, and configuration controls to maintain consistent triage and escalation practices across the company.
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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KidsKonnect ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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KidsKonnect PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2023 | 2023 |
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KidsKonnect PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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KidsKonnect IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at KidsKonnect
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by KidsKonnect Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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