King Abdulaziz City for Science and Technology
4311 Prince Turki Ibn Abdulaziz Al Awwal Rd, Al Raed,
Riyadh, 11442,
United Arab Emirates
Riyadh, 11442,
United Arab Emirates
966 11 488 3555
Government
King Abdulaziz City for Science and Technology Technographics
King Abdulaziz City for Science and Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by King Abdulaziz City for Science and Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 King Abdulaziz City for Science and Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that King Abdulaziz City for Science and Technology has purchased the following applications: Microsoft 365 for Collaboration in 2021, Oracle Siebel Case Management for Citizen Engagement in 2011, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems King Abdulaziz City for Science and Technology is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing King Abdulaziz City for Science and Technology revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for King Abdulaziz City for Science and Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
King Abdulaziz City for Science and Technology Tech Stack and Enterprise Applications
King Abdulaziz City for Science and Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 King Abdulaziz City for Science and Technology deployed Microsoft 365 and the implementation is referenced on the organization’s public website. The Microsoft 365 deployment is presented as a cloud-hosted Microsoft tenant delivering core Collaboration capabilities, including Exchange Online email, SharePoint Online content services, Microsoft Teams conferencing and OneDrive file synchronization. Configuration emphasis appears to be on web-facing access and browser-based Office experiences, consistent with the explicit note that Microsoft 365 is used on their website.
The deployment’s operational scope covers corporate communications, research collaboration and administrative functions across the organization in the United Arab Emirates. Governance and operational controls were structured around tenant administration, user provisioning, access policies and document lifecycle management to centralize collaboration workflows and support compliance and information sharing. King Abdulaziz City for Science and Technology uses Microsoft 365 Collaboration to support research and administrative business functions.
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King Abdulaziz City for Science and Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel Case Management | Citizen Engagement | CRM | n/a | 2011 | 2012 |
In 2011, King Abdulaziz City for Science and Technology implemented Oracle Siebel Case Management as part of its Citizen Engagement platform. The deployment focused on case lifecycle management and web based citizen interactions for KACST, the Saudi national science agency and national laboratories. Implementation scope included production support services in Riyadh and alignment of the Siebel application to KACST business units.
The solution environment used Siebel Public Sector and Siebel eEvents tools, with Oracle Siebel Case Management configured to support case handling, event management, and an online library portal. Development and technical work included PLSQL using Toad, HTML, XML and XSLT transformations, and SOAP UI for interface testing. Project teams produced technical data design documents and designed and executed unit and functional test cases based on business requirements.
Integration work used Siebel EAI to connect CRM workflows to other standalone applications, enabling data exchange for event registration and library access. Operational coverage included the web based e customer event management portal and the online library system, with ongoing production support responsibilities to resolve incidents promptly. The engagement required guiding an offshore team through change requests and participating in solution design and development.
Governance activities encompassed mapping CRM processes to KACST business units, structuring test and defect management, and managing project closure activities. Operational handoffs emphasized continuous production support in Riyadh and formalized documentation and testing to sustain the Oracle Siebel Case Management deployment.
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Customer Support | CRM |
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2017 | 2017 |
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King Abdulaziz City for Science and Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020 King Abdulaziz City for Science and Technology provisioned Microsoft Azure Cloud Services for Application Hosting and Computing Services, using Microsoft Azure Cloud Services to host and serve its public website. The deployment is focused on public facing web infrastructure and content delivery for the organization website, aligning the Application Hosting and Computing Services category with web operations and IT infrastructure functions.
The implementation centers on cloud compute and platform capabilities typical of Microsoft Azure Cloud Services, including scalable virtual compute, centralized storage for web assets, and platform level application hosting and runtime management. Configuration signals indicate use of automated deployment and operational tooling for application lifecycle management, infrastructure as code and monitoring telemetry to support production web workloads and incident diagnostics.
Operational coverage for the implementation is Web Operations and IT Operations, with governance oriented toward centralized cloud resource management, access controls and certificate management for the public site. The Microsoft Azure Cloud Services instance is integrated directly with the organization website to deliver content and application endpoints, and governance processes were adjusted to incorporate cloud provisioning, release orchestration and ongoing platform monitoring.
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IT Decision Makers and Key Stakeholders at King Abdulaziz City for Science and Technology
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by King Abdulaziz City for Science and Technology Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from King Abdulaziz City for Science and Technology IT executives and key decision makers. This section highlights King Abdulaziz City for Science and Technology's latest recorded technology evaluations, including SAP Business One for ERP Financial on 2025-12-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the King Abdulaziz City for Science and Technology digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD King Abdulaziz City for Science and Technology Technographics
King Abdulaziz City for Science and Technology is a Government organization based in United Arab Emirates,
with around 3000 employees and annual revenues of $500.0 million.
King Abdulaziz City for Science and Technology operates a diverse technology stack with applications such as
Microsoft 365, Oracle Siebel Case Management and Microsoft Azure Cloud Services,
covering areas like Collaboration, Citizen Engagement and Application Hosting and Computing Services.
King Abdulaziz City for Science and Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Oracle.
King Abdulaziz City for Science and Technology recently adopted applications including
Microsoft 365 in 2021, Microsoft Azure Cloud Services in 2020 and FreshDesk Customer Support in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of King Abdulaziz City for Science and Technology’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates King Abdulaziz City for Science and Technology’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete King Abdulaziz City for Science and Technology technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.