Utrecht, 3528 BE,
Netherlands
KNHB Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by KNHB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 KNHB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KNHB has purchased the following applications: RefAssist for Workforce Management in 2019, Microsoft 365 for Collaboration in 2017, Exact Synergy for Document Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KNHB is running and its propensity to invest more and deepen its relationship with RefAssist , Microsoft , Exact Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KNHB revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KNHB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RefAssist | Legacy | RefAssist | Workforce Management | HCM | n/a | 2019 | 2019 |
In 2019 KNHB implemented RefAssist to centralize management, planning and communications for referees, observers and appointers across the Netherlands. RefAssist was deployed as a Workforce Management application to support officials coordination and scheduling at national and regional levels.
Configuration focused on management workflows, automated appointment generation and communications, with inferred use of modules for assignment orchestration and assessment reporting. The implementation consolidated role-based schedules for referees, observers and appointers, and instrumented centralized messaging for assignment confirmations and postmatch assessments.
The solution was integrated with the RDHA external database to keep leagues, matches and officials synchronized, enabling automated propagation of assignments and consistent official rosters across competition schedules. Operational coverage included national competitions and regional leagues, aligning match schedules with official availability and assignments.
Governance moved toward a centralized assignment and communications workflow administered by KNHB officials, streamlining assessment reporting and improving system stability as reported. RefAssist therefore functions as the primary Workforce Management platform for the Royal Dutch Hockey Association officials and scheduling operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Synergy | Document Management | Content Management | Business Experts | 2017 | 2017 |
In 2017, KNHB deployed Exact Synergy for Document Management with Business Experts to establish a centralized contract management capability. The implementation captured term agreements across insurance, subscriptions, software licenses, energy contracts, employment contracts, telephony, rent and maintenance, providing a single contract register for the organization. Business Experts provisioned the initial system configuration in two days, enabling rapid capture of existing agreements and immediate operational use.
Exact Synergy was configured to provide contract lifecycle workflows, metadata driven search, template storage, automated reminders and an auditable document repository consistent with Document Management practices. Role based access and approval routing were implemented to align contract authoring and renewals with administrative, HR, procurement and facilities processes, supporting ongoing event and operational administration. Governance and rollout were handled through Business Experts led configuration and handover, and KNHB reported that the solution saves costs and helps prevent risks.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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