Koch Logistics
2230 Energy Park Drive,
St. Paul, 55108, MN,
United States
St. Paul, 55108, MN,
United States
1 800-331-9412
Transportation
Koch Logistics Technographics
Koch Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Koch Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Koch Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Koch Logistics has purchased the following applications: Formilla.com for Chatbots and Conversational AI in 2018, Zoho Mail for Collaboration in 2020, SAP Transportation Management for Transportation Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Koch Logistics is running and its propensity to invest more and deepen its relationship with Formilla.com , Zoho Corp. , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Koch Logistics revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Koch Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Koch Logistics Tech Stack and Enterprise Applications
Koch Logistics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Koch Logistics implemented Formilla.com as a web-facing conversational tool. The deployment uses Formilla.com under the Chatbots and Conversational AI category to provide an embedded chat interface on the corporate website for inbound customer interactions.
The implementation centers on a cloud hosted chat widget embedded in site pages, configured for live chat, automated messaging workflows, proactive greetings, and lead capture forms. Functional configuration emphasized routing inbound customer and carrier inquiries to internal teams, capturing contact information, and retaining conversation transcripts for operational follow up.
Operational coverage is focused on sales and customer service functions across the company website, with governance activities that standardized message templates and defined escalation protocols to internal teams. The configuration and operational model reflect a lightweight SaaS chat deployment tailored to continuous web based customer engagement using Formilla.com.
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Koch Logistics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Koch Logistics implemented Zoho Mail as its hosted corporate email platform for company-wide communications. Koch Logistics is a United States transportation firm with approximately 200 employees, and Zoho Mail is used on their website to establish corporate email presence within the Collaboration category.
The deployment centers on Zoho Mail mailbox hosting and webmail access, leveraging domain verification and DNS MX record configuration to route inbound and outbound email. Administrative controls and the Zoho Mail admin console manage user provisioning, mailbox configuration, spam and security policy enforcement, and standard collaboration features such as calendar and contacts that support internal communications and external customer correspondence.
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Koch Logistics SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Transportation Management | Transportation Management | SCM | n/a | 2019 | 2019 |
In 2019 Koch Logistics implemented SAP Transportation Management as its Transportation Management solution. The firm, a United States based transportation company with approximately 200 employees, reports daily utilization of SAP, TM, ECC, and ITOPS software across its operations.
SAP Transportation Management was configured to govern the freight order lifecycle, including transportation planning, carrier selection rules, shipment execution orchestration, and freight cost settlement. Configuration emphasized standard Transportation Management functional workflows for order capture, planning optimization, execution tracking, and settlement processes, with the SAP Transportation Management application serving as the central execution layer.
The implementation integrates SAP Transportation Management with SAP ECC to synchronize master data, procurement and financial postings, and with ITOPS for operational dispatch and execution updates, enabling end to end flow from order to settlement. These integrations support synchronized rate tables, carrier assignments, shipment status feeds, and cost posting between transportation and financial systems.
Operational scope centers on transportation operations, planning, dispatch, and finance within Koch Logistics in the United States, with centralized master data governance and standardized transportation workflows to ensure consistent execution and daily operational use.
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Koch Logistics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Marketing Analytics | CRM |
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2020 | 2020 |
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Koch Logistics ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
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Koch Logistics PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Koch Logistics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
|
2013 | 2013 |
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Koch Logistics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Koch Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Koch Logistics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Koch Logistics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Koch Logistics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Koch Logistics Technographics
Koch Logistics is a Transportation organization based in United States,
with around 200 employees and annual revenues of $40.0 million.
Koch Logistics operates a diverse technology stack with applications such as
Formilla.com, Zoho Mail and SAP Transportation Management,
covering areas like Chatbots and Conversational AI, Collaboration and Transportation Management.
Koch Logistics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Formilla.com, Zoho Corp. and SAP.
Koch Logistics recently adopted applications including
Twilio Sendgrid in 2021, Okta Identity Cloud in 2021 and Zoho Mail in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Koch Logistics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Koch Logistics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Koch Logistics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.