Los Angeles, 90012, CA,
United States
LA Metro Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LA Metro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9892 LA Metro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LA Metro has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Documoto Cloud Library for Digital Asset Management in 2019, GIRO HASTUS for Transportation Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LA Metro is running and its propensity to invest more and deepen its relationship with Cisco Systems , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LA Metro revenues, which have grown to $7.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LA Metro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Documoto | Legacy | Documoto Cloud Library | Digital Asset Management | Content Management | n/a | 2019 | 2019 |
In 2019, LA Metro deployed Documoto Cloud Library to publish interactive parts catalogs and integrate parts ordering with its Infor EAM across the Los Angeles transit network. Documoto Cloud Library serves as a Digital Asset Management application centralizing parts documentation, interactive catalog content, and parts metadata to support maintenance operations.
The implementation emphasized Documoto Cloud Library content management and interactive catalog capabilities, enabling structured parts data, searchable catalog access, and clickable exploded views to help mechanics identify parts and part numbers. Catalog entries were linked to parts-order workflows to accelerate mechanic productivity and reduce time to place orders.
The deployment included an explicit integration with Infor EAM to synchronize part master data and to drive parts-ordering transactions from the catalog into EAM procurement flows. Operational coverage focused on maintenance departments and mechanic user populations across LA Metro’s transit network, connecting field technicians to centralized catalog content.
Governance established content ownership and catalog update workflows to keep parts documentation current and to support order accuracy controls during rollout. Outcomes documented in the case study include order accuracy around 99 percent, accelerated mechanic productivity, reduced downtime for vehicles, and labor cost savings described as thousands per week.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GIRO | Legacy | GIRO HASTUS | Transportation Management | SCM | n/a | 2014 | 2014 |
In 2014, LA Metro implemented GIRO HASTUS as its Transportation Management operations platform for the Los Angeles region. The deployment covered 15 divisions and approximately 4,700 bus and rail operators, establishing a single operational instance of GIRO HASTUS to support daily service delivery.
The implementation configured HASTUS modules for daily operations including scheduling, run cutting, driver sign-in and timecards, and payroll interfacing. Configuration work emphasized operational scheduling and roster management, aligning run cutting outputs with driver timekeeping and crew assignment processes.
Integrations centered on payroll interfaces to exchange driver timecard and run cutting data with back office payroll processes, and on role based access for division level operators and schedulers. The architecture was delivered as a centralized operations platform with division level configuration and operational workflows routed through GIRO HASTUS.
The rollout was executed at large scale across 15 divisions with procedures to standardize sign in, timekeeping and payroll reconciliation workflows. The LA Metro implementation of GIRO HASTUS produced improved end user satisfaction and immediate operational improvements according to implementation reporting.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2013 | 2013 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
|
2019 | 2019 |
|
|
|
|
|
Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Loss Prevention | CyberSecurity |
|
2018 | 2018 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||