Los Angeles, 90012, CA,
United States
LA Metro Technographics
LA Metro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LA Metro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9892 LA Metro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LA Metro has purchased the following applications: GIRO HASTUS Payroll for Payroll in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Documoto Cloud Library for Digital Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LA Metro is running and its propensity to invest more and deepen its relationship with GIRO , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LA Metro revenues, which have grown to $7.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LA Metro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LA Metro Tech Stack and Enterprise Applications
LA Metro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GIRO | Legacy | GIRO HASTUS Payroll | Payroll | HCM | n/a | 2012 | 2012 |
In 2012, LA Metro implemented GIRO HASTUS Payroll in the Payroll category to centralize operator time capture and payroll interfacing across Los Angeles County transit operations. The deployment targeted transit operations and employee sign-in workflows so operator pay could be calculated accurately and processed on time.
The implementation configured GIRO HASTUS Payroll to record operator sign-in events and to link shift, attendance, and rostering data into payroll calculation workflows. Functional configuration emphasized time and attendance capture, operator pay rule application, and scheduled data exports for downstream payroll processing.
Integrations were implemented as interfaces from HASTUS to LA Metro payroll systems, delivering validated attendance and shift data to payroll processing engines. Operational scope covered LA Metro transit operations across Los Angeles County and impacted both operations and payroll business functions, aligning daily crew sign-in with pay calculation feeds.
Governance centered on operational and payroll reconciliation workflows, with process controls to ensure sign-in accuracy and timely data transfer to payroll. Outcomes recorded in the deployment context included accurate operator pay calculation and on-time processing of payroll.
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LA Metro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, LA Metro deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on LA Metro's public website to provide meeting access and live engagement for riders, stakeholders, and external participants. The implementation supports enterprise meeting use across operations, planning, customer outreach, and administrative functions at the agency.
Deployment emphasizes browser-based and native client meeting capabilities, including multi-party video, audio bridging, screen sharing, and scheduled meeting workflows typical of Audio Video and Web Conferencing platforms. The public-facing integration on metro.net delivers hosted meeting links and access controls, aligning web presence with meeting scheduling and authentication flows for public sessions. Governance has been structured around centralized scheduling, role based access for public and internal sessions, and standard meeting protocols to manage agency public engagement and internal collaboration.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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LA Metro Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Documoto | Legacy | Documoto Cloud Library | Digital Asset Management | Content Management | n/a | 2019 | 2019 |
In 2019, LA Metro deployed Documoto Cloud Library to publish interactive parts catalogs and integrate parts ordering with its Infor EAM across the Los Angeles transit network. Documoto Cloud Library serves as a Digital Asset Management application centralizing parts documentation, interactive catalog content, and parts metadata to support maintenance operations.
The implementation emphasized Documoto Cloud Library content management and interactive catalog capabilities, enabling structured parts data, searchable catalog access, and clickable exploded views to help mechanics identify parts and part numbers. Catalog entries were linked to parts-order workflows to accelerate mechanic productivity and reduce time to place orders.
The deployment included an explicit integration with Infor EAM to synchronize part master data and to drive parts-ordering transactions from the catalog into EAM procurement flows. Operational coverage focused on maintenance departments and mechanic user populations across LA Metro’s transit network, connecting field technicians to centralized catalog content.
Governance established content ownership and catalog update workflows to keep parts documentation current and to support order accuracy controls during rollout. Outcomes documented in the case study include order accuracy around 99 percent, accelerated mechanic productivity, reduced downtime for vehicles, and labor cost savings described as thousands per week.
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LA Metro SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transportation Management | SCM |
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2014 | 2014 |
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LA Metro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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LA Metro IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2019 | 2019 |
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Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2019 | 2019 |
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LA Metro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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LA Metro CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at LA Metro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LA Metro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||