Carson, 90895, CA,
United States
Lakeshore Learning Materials Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lakeshore Learning Materials and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Lakeshore Learning Materials employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lakeshore Learning Materials has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2017, Adobe Dynamic Media Classic (ex Adobe Scene7) for Content Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lakeshore Learning Materials is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lakeshore Learning Materials revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lakeshore Learning Materials intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Lakeshore Learning Materials deployed LogMeIn BoldChat on its customer-facing website. The LogMeIn BoldChat implementation supported Chatbots and Conversational AI functionality for online customer support and shopper engagement. The deployment centered on embedding the BoldChat web widget across product and support pages, configuring live chat sessions, proactive chat triggers, canned responses, and persistent session transcripts. LogMeIn BoldChat was configured to support both real-time agent interaction and automated conversational prompts consistent with Chatbots and Conversational AI capabilities.
Operational coverage focused on e-commerce and customer service workflows, with agent routing, queue management, transcript capture, and basic analytics used to structure online inquiry handling. Governance emphasized defined agent schedules and queue ownership to align chat handling with existing support staffing models, and conversation history was retained for post interaction review and knowledge refinement. The configuration prioritized conversational workflows and knowledge centric responses as the primary mechanism for addressing web inquiries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Lakeshore Learning Materials implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is referenced on the company website, indicating the organization adopted cloud-hosted collaboration services for corporate use.
Deployment followed a cloud-hosted Microsoft 365 tenant model and provided core Collaboration capabilities typical of the category, including Office productivity applications, Exchange Online email, SharePoint Online document and content management, OneDrive for Business file synchronization, and Microsoft Teams for real-time chat and meetings. Configuration work aligned with tenant provisioning, mailbox and site structure design, and document library governance. Automation of user provisioning and licensing was implemented in line with standard Microsoft 365 administrative practices. The rollout emphasized platform-native collaboration features rather than bespoke on-premises components.
The implementation supported enterprise collaboration across corporate business functions at the retail company and extended to public-facing touchpoints through Microsoft 365 usage on the website. Governance was organized around centralized Microsoft 365 administration, role-based access controls, and content collaboration workflows to standardize document sharing and team communication.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Dynamic Media Classic (ex Adobe Scene7) | Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, Lakeshore Learning Materials deployed Adobe Dynamic Media Classic (ex Adobe Scene7) on their website. The implementation places Adobe Dynamic Media Classic (ex Adobe Scene7) as a core service in Lakeshore Learning Materials' Content Management environment, delivering the retailer's product media and supporting online catalog imagery and rich media across the storefront.
The deployment focuses on digital asset management and dynamic imaging capabilities typical of Adobe Dynamic Media Classic, including template-based renditions, on-the-fly image rendering, and responsive media delivery to web pages. The service is integrated into the company's product content pipelines and publishing workflows, supporting ecommerce and marketing functions by centralizing media production, automated rendition generation, and delivery to the public website.
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Digital Signing | Content Management |
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2023 | 2023 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2012 | 2012 |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2012 | 2012 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM) | IT Asset Management |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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