Singapore, 408564,
Singapore
Lalamove Singapore Technographics
Lalamove Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lalamove Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Lalamove Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lalamove Singapore has purchased the following applications: Xero for ERP Financial in 2015, Lever by Employ for Applicant Tracking System in 2018, Zendesk Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lalamove Singapore is running and its propensity to invest more and deepen its relationship with Xero , Employ , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lalamove Singapore revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lalamove Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lalamove Singapore Tech Stack and Enterprise Applications
Lalamove Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Lalamove Singapore implemented Xero as its ERP Financial application to prepare and maintain accounts, centralizing core accounting operations for its Singapore finance team. The deployment emphasized Xero accounting capabilities for bank reconciliation, balance sheet preparation, and accounts receivable management, with configuration of the chart of accounts and recurring invoice workflows to match the company reporting cadence.
Operational coverage focused on finance and accounting for an 80-employee professional services operation in Singapore, standardizing month-end close activities and a regular bank reconciliation cadence within Xero. Governance measures included role based access controls and documented reconciliation and AR processes to maintain account integrity, while the implementation centralized financial records for reporting and audit readiness using Xero.
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Lalamove Singapore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Lalamove Singapore deployed Lever by Employ as its Applicant Tracking System. Lever by Employ is embedded on Lalamove's careers pages to capture applications and manage job postings, centralizing candidate intake for the Singapore talent acquisition team. The implementation supports hosted career site integration and routes online submissions directly into Lever by Employ for pipeline tracking and recruitment workflow orchestration.
Configuration emphasized core Applicant Tracking System capabilities, including configurable hiring stages, candidate pipeline management, interview scheduling with feedback capture, and offer management workflows, enabling collaborative hiring between recruiters and hiring managers. Governance controls were implemented through role based access and structured interview feedback processes to enforce consistent selection workflows and administrative controls for job requisition creation and posting visibility across departments.
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Lalamove Singapore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Lalamove Singapore implemented Zendesk Chat on its website. Lalamove Singapore deployed Zendesk Chat as a Chatbots and Conversational AI application to support customer service and live support workflows for its Singapore operations.
The deployment is based on an embedded web chat widget and the Zendesk Chat agent console, configured for real-time messaging, canned responses, visitor tracking, proactive chat triggers, and chat routing. Configuration emphasizes session handling and agent queue management consistent with Chatbots and Conversational AI functional patterns.
Operational coverage focuses on customer support and operations teams responding to website inquiries, with governance concentrated on routing rules, scripted response templates, and admin control through the Zendesk Chat console. Reporting and monitoring capabilities within Zendesk Chat are used to inform support workflows and operational oversight.
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Lalamove Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Lalamove Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Lalamove Singapore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Lalamove Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lalamove Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lalamove Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||