Pasadena, 91101, CA,
United States
LawCrossing Technographics
LawCrossing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LawCrossing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 LawCrossing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LawCrossing has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Tawk.to for Chatbots and Conversational AI in 2016, FrontApp for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LawCrossing is running and its propensity to invest more and deepen its relationship with Oracle , Tawk.to , Front or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LawCrossing revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LawCrossing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LawCrossing Tech Stack and Enterprise Applications
LawCrossing ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, LawCrossing implemented Oracle NetSuite ERP to provide ERP Financial capabilities for its finance and accounting operations. The rollout targeted core financial modules including general ledger, accounts payable, accounts receivable, billing, cash management, and financial reporting aligned to a 10 employee professional services organization. Implementation emphasized configuration of a consolidated chart of accounts, period closing rules, and revenue recognition controls relevant to placement and subscription fee workflows.
The deployment used Oracle NetSuite ERP cloud architecture, leveraging a SaaS instance with role based access controls, transaction level approval workflows, and automated billing and invoicing processes to standardize bookkeeping tasks. Operational governance centered on centralizing finance workflows, instituting approval matrices and reconciliation procedures, and documenting month end close sequencing to support consistent financial operations across the company.
|
LawCrossing AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, LawCrossing implemented Tawk.to on their website, deploying a web embedded chat widget to establish a Chatbots and Conversational AI presence. The Tawk.to implementation used the vendor hosted SaaS widget and agent console model, embedding JavaScript on customer facing pages to enable live chat, asynchronous messaging, canned responses, and visitor presence indicators. LawCrossing Tawk.to Chatbots and Conversational AI supports real time customer engagement workflows and message routing consistent with web chat applications.
Operational ownership is concentrated within LawCrossing customer support and site operations teams, with administration handled through the Tawk.to dashboard for agent provisioning, canned reply configuration, offline message forms, and notification settings. The deployment approach favored a lightweight site wide embed, granting role based access to agents for chat handling and archival review while relying on the Tawk.to agent console for monitoring and message threading. No additional system integrations were specified in source notes, so the implementation is centered on the Tawk.to application to support web visitor engagement and inbound inquiry handling.
|
LawCrossing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 LawCrossing deployed FrontApp as a Collaboration application on their website. The deployment uses FrontApp's cloud-hosted SaaS interface embedded on lawcrossing.com to centralize inbound website inquiries and consolidate messaging for a 10-person professional services team based in the United States.
Configuration emphasized shared inboxes, message routing, teammate assignment, internal comments, and canned responses to align conversational workflows with business functions such as customer engagement and internal collaboration. The implementation covered all staff, with FrontApp integrated into website contact flows and governance defined through inbox ownership and conversational triage rules to standardize response handling and operational responsibilities.
|
LawCrossing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics, Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
LawCrossing ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2012 | 2012 |
|
LawCrossing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2003 | 2003 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at LawCrossing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Programmer Analyst | Manager | Finance |
Apps Being Evaluated by LawCrossing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||