Les Schwab Tire Centers
Les Schwab Tire Centers Technographics
Les Schwab Tire Centers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Les Schwab Tire Centers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Les Schwab Tire Centers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Les Schwab Tire Centers has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Symphony Talent SmashFly Recruitment Marketing Platform for Candidate Relationship Management in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Les Schwab Tire Centers is running and its propensity to invest more and deepen its relationship with Oracle , Symphony Talent , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Les Schwab Tire Centers revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Les Schwab Tire Centers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Les Schwab Tire Centers Tech Stack and Enterprise Applications
Les Schwab Tire Centers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | IBM AS/400 | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Les Schwab Tire Centers implemented Oracle NetSuite ERP as its ERP Financial backbone, converting transactional finance and billing processes from an IBM AS/400 to a cloud-based NetSuite environment. The Oracle NetSuite ERP deployment was scoped to support accounting, payroll, sales and use tax, audit processes, GAAP financial close and operational reporting for a privately-owned tire retailer with 430 locations operating across eight Western states.
Configuration centered on high-volume accounts payable and receivable workflows, including the conversion of payables and billings for headquarters and retail sites. Functional modules and capabilities implemented included accounts payable processing for 60,000 plus invoices per month, billing and re-billing workflows to support 485 tire centers, inventory accounting for warehouse and distribution centers, and centralized financial reporting and audit controls.
The program was managed alongside Workday HCM implemented in 2017, with coordinated requirements and design activities to align payroll and HR data for financial reporting and payroll accounting processes. Deloitte developers participated in prototyping, design, testing, training, implementation and stabilization efforts, and the cloud architecture shifted transactional processing off the IBM AS/400 to a SaaS model consistent with ERP Financial operations.
Governance and rollout were led by the finance business lead reporting to the CFO, who directed requirements gathering, initial prototyping, testing, training and post-go live stabilization while managing a finance organization of 60 accounting professionals and a high-volume accounts payable team of 12 specialists. The finance organization continued to recruit and develop supervisors, streamline processes and leverage the new Oracle NetSuite ERP platform while sustaining seven plus years of revenue growth for the business.
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Les Schwab Tire Centers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Symphony Talent | Legacy | Symphony Talent SmashFly Recruitment Marketing Platform | Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
In 2015, Les Schwab Tire Centers implemented Symphony Talent SmashFly Recruitment Marketing Platform to provide Candidate Relationship Management support for recruiting and candidate engagement. The Symphony Talent SmashFly Recruitment Marketing Platform serves as the central Candidate Relationship Management application to organize talent pools, standardize engagement workflows, and support both store-level and corporate hiring functions.
Deployment centered on a cloud-hosted recruitment marketing and talent CRM architecture with configuration of core modules for talent pool segmentation, career site management, candidate nurture and automated campaign orchestration, recruitment analytics, and referral tracking. Implementation work focused on configuring candidate lifecycle workflows, programmatic nurture sequences, and career site job marketing to build pipelines for hourly, technical, and management roles consistent with Candidate Relationship Management practices.
Operational ownership was placed within talent acquisition and HR teams with day-to-day execution by recruiting and store HR staff, aligning recruiting processes to centralized campaign governance and data hygiene policies. Governance included standardized candidate scoring, campaign approval workflows, and maintenance of consent and engagement records, embedding the Symphony Talent SmashFly Recruitment Marketing Platform into Les Schwab Tire Centers recruiting operations and pipeline management processes.
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Workforce Management | HCM |
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2014 | 2014 |
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Les Schwab Tire Centers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Les Schwab Tire Centers deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment uses Salesforce Chat as part of the Chatbots and Conversational AI category to provide real time visitor engagement for retail tire sales, appointment scheduling, and service inquiries.
The implementation leveraged an embedded web chat widget and core Salesforce Chat capabilities, including agent queuing, presence based routing, canned responses, proactive chat invitations, and session transcript capture. Configuration focused on surfacing customer context to agents and supporting scripted support workflows, enabling live agents to manage concurrent chats with contextual reference to prior service interactions where available.
Operationally the rollout supported web based customer service and contact center agent consoles, centralizing real time messaging within front line support. Governance emphasized chat routing rules, agent occupancy and shift management, standardized response libraries, and transcript retention policies to maintain consistent conversational handling across retail sites and online touchpoints.
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Les Schwab Tire Centers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Les Schwab Tire Centers eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Les Schwab Tire Centers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Les Schwab Tire Centers ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Les Schwab Tire Centers TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2015 | 2016 |
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Les Schwab Tire Centers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Les Schwab Tire Centers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Les Schwab Tire Centers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Les Schwab Tire Centers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Les Schwab Tire Centers IT executives and key decision makers. This section highlights Les Schwab Tire Centers's latest recorded technology evaluations, including Amazon EC2 for Application Hosting and Computing Services on 2026-01-22, PROS Smart CPQ for Configure Price Quote (CPQ) on 2026-01-08, and Oracle Retail Merchandising System for Retail Management on 2025-01-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Les Schwab Tire Centers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Les Schwab Tire Centers Technographics
Les Schwab Tire Centers is a Retail organization based in United States,
with around 7000 employees and annual revenues of $3.00 billion.
Les Schwab Tire Centers operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Symphony Talent SmashFly Recruitment Marketing Platform and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Candidate Relationship Management and Chatbots and Conversational AI.
Les Schwab Tire Centers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Symphony Talent and Salesforce.
Les Schwab Tire Centers recently adopted applications including
Cisco Webex Meetings in 2021, Salesforce Sales Cloud in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Les Schwab Tire Centers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Les Schwab Tire Centers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Les Schwab Tire Centers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.