Edinburgh, EH6 6JD,
United Kingdom
Lgbt Youth Scotland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lgbt Youth Scotland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Lgbt Youth Scotland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lgbt Youth Scotland has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2013, Ninchat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lgbt Youth Scotland is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Microsoft , Ninchat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lgbt Youth Scotland revenues, which have grown to $17.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lgbt Youth Scotland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 | ||
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ninchat | Legacy | Ninchat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 | In 2018, LGBT Youth Scotland deployed Ninchat on their website as a Chatbots and Conversational AI solution. The deployment establishes Ninchat as the primary web-based conversational interface for site visitors seeking information and support. The implementation scope reflects a small nonprofit environment focused on digital outreach and real-time engagement rather than enterprise-scale automation. Ninchat was embedded as an on-site chat widget and configured to support live chat sessions, conversational workflows and on-page survey collection consistent with Chatbots and Conversational AI functional patterns. Configuration emphasized session initiation, transcript capture and automated routing rules to direct inquiries to human moderators. The deployment leverages conversational session management and survey capabilities to capture contact details and case context for follow-up by staff. Operational coverage centers on the organization’s outreach and support teams using Ninchat via the website to triage inquiries and escalate sensitive cases to trained staff. Governance focuses on moderation practices, session handoff procedures and data capture controls aligned to organizational policies. This narrative records Ninchat as the implemented Chatbots and Conversational AI application supporting LGBT Youth Scotland’s web engagement. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Learning and Development | HCM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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