Liberty Wireless, a Circles Life Company
221 Henderson Building,
Sinagapore, 159557,
Singapore
Sinagapore, 159557,
Singapore
n/a
Professional Services
Liberty Wireless, a Circles Life Company Technographics
Liberty Wireless, a Circles Life Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Liberty Wireless, a Circles Life Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Liberty Wireless, a Circles Life Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Liberty Wireless, a Circles Life Company has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Liberty Wireless, a Circles Life Company is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Liberty Wireless, a Circles Life Company revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liberty Wireless, a Circles Life Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Liberty Wireless, a Circles Life Company Tech Stack and Enterprise Applications
Liberty Wireless, a Circles Life Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Liberty Wireless, a Circles Life Company, implemented Oracle Cloud ERP as an ERP Financial solution to support finance and controllership functions. The deployment was anchored at group level in Singapore and was positioned to serve the Financial Controllership team, the regional FC organization, and executive finance stakeholders including the CFO.
Oracle Cloud ERP was configured to address core ERP Financial workflows, with emphasis on general ledger controls, month-end closing orchestration, group consolidation, bank reconciliation, intercompany reconciliation, and statutory financial reporting. The implementation leveraged Oracle Fusion tools and applications for financial reporting and analysis, and included configuration of balance sheet schedule templates and close checklist automation consistent with controllership practices.
Operationally the system was used to manage monthly financial reporting duties, intercompany settlements and compliance activities such as tax and audit support, aligning ERP transactions with International Financial Reporting Standards IFRS. Oracle Cloud ERP supported cross-functional coordination with functional leads across departments in Singapore, enabling the FC team to perform reconciliations, prepare balance sheet schedules, and reconcile intercompany balances and transactions.
Governance and change activities were driven by the financial controller and the regional FC team, with the implementation scope including rollout of new processes, tools, and updates to company accounting policies. The deployment also created a practical workstream for finance personnel to engage in special projects related to system configuration, IFRS accounting research, and ongoing controllership workflows within the group.
|
Liberty Wireless, a Circles Life Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Liberty Wireless, a Circles Life Company, implemented Zendesk Chat on its website. Zendesk Chat is deployed as the companys Chatbots and Conversational AI capability to provide web-based customer messaging and conversational support for its Singapore operations. The deployment centers on an embedded web chat widget on public site pages to capture pre-sales inquiries and routine customer service interactions.
The implementation configures Zendesk Chat modules commonly associated with the category including real time chat, automated greeting triggers, canned responses for repeat queries, and agent handoff for live conversations. Chat workflows are organized into support queues and routing rules that align incoming chats with the companys customer service team, with business hours scheduling and basic concurrency controls applied. Configuration emphasizes lightweight automation to triage inquiries before escalation to human agents.
Operational scope covers web channel support for customer service and sales inquiry handling, staffed by Liberty Wireless support personnel. Governance focuses on chat routing rules, operating schedules, and scripted response libraries to standardize handling and reduce response variance. The implementation is scoped to the website channel and is described as an embedded conversational layer using Zendesk Chat to manage live and automated web interactions.
|
Liberty Wireless, a Circles Life Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Liberty Wireless, a Circles Life Company implemented Microsoft 365 in the Collaboration category. The implementation is visible on their public site and was provisioned as a cloud SaaS Microsoft 365 tenant to support the companys Singapore operations and an employee base of approximately 100 users.
The Microsoft 365 deployment encompasses standard Collaboration capabilities such as Exchange Online email, SharePoint Online for document libraries and intranet content, Microsoft Teams for persistent chat and meetings, OneDrive for user file sync, and Office desktop and web apps for productivity. Administration was organized around a centralized tenant model with Azure Active Directory identity and role based access controls, group based license provisioning, and policy driven controls for collaboration and content sharing. The configuration suggests governance focused on managing user lifecycle, site and team creation policies, and securing externally shared content, while surfacing select Microsoft 365 capabilities through the company website for customer and partner engagement.
|
Liberty Wireless, a Circles Life Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
Liberty Wireless, a Circles Life Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Liberty Wireless, a Circles Life Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Liberty Wireless, a Circles Life Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Liberty Wireless, a Circles Life Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Liberty Wireless, a Circles Life Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Liberty Wireless, a Circles Life Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Liberty Wireless, a Circles Life Company Technographics
Liberty Wireless, a Circles Life Company is a Professional Services organization based in Singapore,
with around 100 employees and annual revenues of $10.0 million.
Liberty Wireless, a Circles Life Company operates a diverse technology stack with applications such as
Oracle Cloud ERP, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Liberty Wireless, a Circles Life Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Microsoft.
Liberty Wireless, a Circles Life Company recently adopted applications including
Zendesk Chat in 2021, Zendesk Service in 2020 and Intuit Mailchimp Mandrill in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Liberty Wireless, a Circles Life Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Liberty Wireless, a Circles Life Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Liberty Wireless, a Circles Life Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.