Life360
1900 S Norfolk St 310,
San Mateo, 94403, CA,
United States
San Mateo, 94403, CA,
United States
1 415-484-5244
Professional Services
Life360 Technographics
Life360 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Life360 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Life360 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Life360 has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Zendesk Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Life360 is running and its propensity to invest more and deepen its relationship with Oracle , Visa , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Life360 revenues, which have grown to $228.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Life360 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Life360 Tech Stack and Enterprise Applications
Life360 ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Life360 implemented Oracle NetSuite ERP. The deployment focused on ERP Financial capabilities to consolidate core accounting and financial operations for the U.S.-based professional services firm with approximately 400 employees, aligning the application with finance and operations business functions.
The Oracle NetSuite ERP implementation emphasized standard financial modules common to the ERP Financial category, including general ledger configuration, accounts payable and receivable processing, fixed asset management, revenue management and financial reporting. Configuration work centered on establishing a unified chart of accounts, supporting multi-entity consolidation and instituting role-based access and segregation of duties controls appropriate to a centralized finance environment.
Governance and process changes accompanied the rollout, with formalized month end close procedures, audit trail enforcement and documented workflow standards for transaction approvals and journal entries. The program prioritized phased adoption across finance and operations teams, with training and process documentation to support consistent transactional controls and financial reporting governed through the Oracle NetSuite ERP environment.
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Payment Processing | ERP |
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2011 | 2011 |
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Life360 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Life360 deployed Zendesk Chat on its public website as a frontline Chatbots and Conversational AI solution to handle web-based customer support and engagement. The implementation targets customer support workflows for the United States market and is operated through the website channel, providing real time conversational touchpoints for users accessing Life360 services.
Zendesk Chat was configured as a web chat widget delivering standard chat capabilities, including live agent routing, canned responses, conversation transcripts, and proactive chat prompts to capture session context. Configuration emphasis was on agent console routing and conversational session management, aligning the application with common Chatbots and Conversational AI functional modules such as message handling, session persistence, and canned reply libraries.
Operational coverage is concentrated on the Life360 website, with agents handling inbound chat sessions through the Zendesk Chat console and applying scripted workflows for triage and escalation to internal support teams. Integrations beyond the website channel were not specified, therefore the implementation narrative focuses on browser based chat delivery and agent side conversational controls within Zendesk Chat.
Governance centered on chat handling policies, agent response procedures, and escalation workflows to support teams, with rollout conducted as a web channel enhancement to existing support operations. The project emphasized aligning Zendesk Chat conversation handling with Life360 customer support processes, enabling structured handoffs and record keeping through chat transcripts and agent session records.
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Life360 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011 Life360 adopted Google Workspace (Formerly Google G-Suite) to support Collaboration across the company. The implementation is a cloud hosted Google Workspace deployment, positioning Google Workspace (Formerly Google G-Suite) as the primary collaboration and productivity layer for business functions such as corporate communications and document collaboration.
The Google Workspace deployment includes standard Collaboration capabilities including Gmail, Calendar, Google Drive, Google Docs, and Google Meet, managed through a centralized Google Workspace admin console and domain provisioning. Public site metadata confirms use of Google Workspace on the company website, indicating application-level integration with corporate identity and email routing. Operationally the deployment is described as organization wide, with administrative governance focused on centralized user provisioning, access control, and policy enforcement through Google Workspace administrative controls.
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Life360 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Life360 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Life360 TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Life360 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Life360 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Life360 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Life360
| First Name | Last Name | Title | Function | Department | Phone | |
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Cofounder / President | CXO | Finance | |
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Chief Business Officer | CXO | Finance | |
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Cofounder / CEO | CXO | Finance | |
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Senior Manager, Customer Care | Manager | Customer Service | |
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Customer Care Manager/Zendesk Administrator | Manager | Customer Service | |
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Sales Operations Manager | Manager | Sales | |
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Customer Care Manager | Manager | Customer Service | |
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Apps Being Evaluated by Life360 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Life360 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Life360 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Life360 Technographics
Life360 is a Professional Services organization based in United States,
with around 400 employees and annual revenues of $228.0 million.
Life360 operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Life360 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Google.
Life360 recently adopted applications including
Zendesk Chat in 2021, Hubspot CRM in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Life360’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Life360’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Life360 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.