Lima, 45804, OH,
United States
Lima Memorial Health System Technographics
Lima Memorial Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lima Memorial Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Lima Memorial Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lima Memorial Health System has purchased the following applications: HealthcareSource Applicant Tracking System for Applicant Tracking System in 2017, eClinicalWorks Cloud EHR for Electronic Health Record in 2019, LiveChat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lima Memorial Health System is running and its propensity to invest more and deepen its relationship with HealthcareSource , STARLIMS , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lima Memorial Health System revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lima Memorial Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lima Memorial Health System Tech Stack and Enterprise Applications
Lima Memorial Health System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthcareSource | Legacy | HealthcareSource Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Lima Memorial Health System implemented HealthcareSource Applicant Tracking System and surfaced the application on its public careers portal. The HealthcareSource Applicant Tracking System is used directly on the Lima Memorial website to manage external applicant intake and career site job postings, providing visible Applicant Tracking System capabilities to candidates.
The deployment focuses on core applicant tracking workflows typical of the category, including job requisition posting and management, candidate profile capture, configurable hiring workflows, interview scheduling and candidate communication automation, and compliance-oriented record keeping and reporting. HealthcareSource Applicant Tracking System functions are presented through the hospital’s career site, enabling automated routing of applicants into HR review queues and talent acquisition pipelines.
Operational ownership sits with Talent Acquisition and Human Resources, extending hiring coordination to clinical and nonclinical hiring managers across the health system. Governance centers on centralized requisition approval and standardized hiring workflows within the Applicant Tracking System, aligning external career site inputs with internal recruiting processes. Lima Memorial Health System HealthcareSource Applicant Tracking System Applicant Tracking System HR and Recruitment.
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BackGround Screening | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2020 | 2020 |
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Lima Memorial Health System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Lima Memorial Health System deployed eClinicalWorks Cloud EHR as its Electronic Health Record platform. The deployment focused on outpatient and clinic operations in Lima, OH, with explicit operational use in the Pharmacy and Anti coagulation clinic where staff performed core clinical and administrative workflows.
The implementation of eClinicalWorks Cloud EHR supported clinical documentation, scheduling, document scanning into patient charts, referral intake and management, prior authorization processing, and billing workflows. Configuration work emphasized role based access for clinic coordinators and pharmacy staff, and the platform was used to capture scheduling and payroll related inputs for the pharmacy department.
Operationally the eClinicalWorks Cloud EHR coexisted with other point systems noted in operational records, specifically Acelis EMR and MediTech software, with staff entering data across eClinicalWorks Cloud EHR, Acelis EMR and MediTech. Core coverage included the Pharmacy department, Anti coagulation clinic, inbound hospital consult routing, and administrative functions such as FMLA processing, supplies management and budgeting tied to clinic operations.
Governance and workflow adjustments centered on shifting coordinator responsibilities into EHR aligned processes, including typing and maintaining policy changes, scanning and filing patient information into charts, routing patient calls to appropriate personnel, and completing incoming and outgoing referral requests through the Electronic Health Record. These procedural controls supported consistent data capture across eClinicalWorks Cloud EHR and the other clinical systems in use.
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Revenue Cycle Management | ERP Services and Operations |
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2016 | 2016 |
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Lima Memorial Health System AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Lima Memorial Health System implemented LiveChat on its public website, deploying LiveChat as a Chatbots and Conversational AI solution to support patient engagement and web-based customer service. The implementation is website-facing, using an embedded LiveChat widget to enable real-time messaging, agent-assisted conversations, and conversational handoff from automated prompts to live agents. Configuration reflects standard Chatbots and Conversational AI capabilities including canned responses, chat routing to an agent console, and transcript capture for follow-up and operational review.
Operational coverage is focused on digital patient engagement and front-line web inquiries, positioning the LiveChat application to assist with appointment inquiries, patient navigation, and online triage workflows consistent with healthcare conversational use cases. Governance and workflow adjustments emphasize web channel management, agent workflow configuration, and maintenance of chat routing and canned-reply libraries, while analytics and session logs from LiveChat are used to inform ongoing refinements to website conversational flows.
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Lima Memorial Health System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Lima Memorial Health System Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Lima Memorial Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Lima Memorial Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Lima Memorial Health System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Lima Memorial Health System
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lima Memorial Health System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||