Live Oak Bancshares
1757 Tiburon Dr,
Wilmington, 28403, NC,
United States
Wilmington, 28403, NC,
United States
1 866-518-0286
Banking and Financial Services
Live Oak Bancshares Technographics
Live Oak Bancshares Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Live Oak Bancshares and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 998 Live Oak Bancshares employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Live Oak Bancshares has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Fiserv Premier Bank Platform for Core Banking in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Live Oak Bancshares is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Stripe , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Live Oak Bancshares revenues, which have grown to $856.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Live Oak Bancshares intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Live Oak Bancshares Tech Stack and Enterprise Applications
Live Oak Bancshares ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018 Live Oak Bancshares implemented Jack Henry Ensenta to provide Payment Processing capabilities on its public website. The deployment places Jack Henry Ensenta as the bank facing, web integrated payment acceptance layer for online customer payments and digital payment workflows.
The Jack Henry Ensenta implementation focuses on payment gateway functions commonly associated with Payment Processing platforms, including secure web payment forms, tokenization for card data protection, and routing for card and ACH acceptance. Configuration work emphasized hosted or API driven payment capture embedded in web pages and payment orchestration consistent with online acceptance use cases.
Operationally the solution is implemented on Live Oak Bancshares public website and therefore touches digital channels and the bank teams that manage online payment intake and customer billing interactions. Governance responsibilities sit with the bank payment operations and digital channel teams to operate the web payment flows and maintain PCI aligned controls and transaction monitoring.
Rollout details indicate a web first deployment in 2018, with ongoing operational ownership by payments and digital teams rather than an external systems integrator. The narrative centers on Live Oak Bancshares Jack Henry Ensenta relationship, the Payment Processing role on the website, and the internal operational scope required to run and govern online payment acceptance.
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Payment Processing | ERP |
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2021 | 2021 |
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Live Oak Bancshares ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Live Oak Bancshares implemented Fiserv Premier Bank Platform as its Core Banking application. The engagement supported the direct bank headquartered in Wilmington, North Carolina, and aligned with initiatives touching SBA loan origination workflows across targeted industry verticals, while also interfacing with projects involving the open-architecture core Finxact platform.
The technical scope centered on data conversion and core account servicing capabilities, with explicit conversion of Accounts, CDs, and Savings datasets. The Data Conversion lead authored the conversion strategy and test plan, and designed Data Marts through requirements analysis with business analysts, while performing technical assessments of Salesforce and Finxact data models and configuration.
Execution used Informatica PowerCenter as the ETL engine, leveraging Sorter, Joiner, Expression, Aggregator, Lookup, Router, Update Strategy, Sequence Generator and stored procedures to build complex mappings. Engineering activities included extensive use of mapping and session parameters, debugger-driven validation, session and mapping tuning for performance, unit testing via Informatica Workflow Manager and Monitor, and batch orchestration on Unix with underlying IBM DB2 and PostgreSQL targets.
Project governance was formalized through a project management plan, stakeholder management plan and defined milestones, with the conversion strategy test plan serving as the primary validation artifact. Operational coordination included weekly reporting and status follow up with product ecosystem partners, and management of strategic alliances and organizational alignment as part of capability growth planning.
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Core Banking | ERP Services and Operations |
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2021 | 2021 |
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Live Oak Bancshares Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Live Oak Bancshares implemented Microsoft 365 to address enterprise Collaboration needs across its organization. The Microsoft 365 deployment is positioned as the bank's cloud hosted collaboration and productivity layer supporting corporate communications, document collaboration, and web-facing content integration on the company website.
The implementation leveraged core Microsoft 365 capabilities for email and calendar, real time chat and meetings, and browser based document collaboration and storage to support standard collaboration workflows. Configuration emphasized shared libraries, co authoring, and web integration points that expose approved content and resources through the corporate site, reflecting Microsoft 365 as both an internal productivity platform and a component of customer facing web operations.
Operational scope covered the full organization of a 998 employee bank, with administrative controls applied for centralized user provisioning, role oriented access management, and policy driven data retention and compliance controls consistent with Collaboration platform governance. Change in operational workflow focused on standardizing document lifecycles, communication channels, and collaboration patterns across business functions including corporate operations, customer support, and back office teams.
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Collaboration | Collaboration |
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2017 | 2017 |
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Live Oak Bancshares Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Live Oak Bancshares CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Center | CRM |
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2018 | 2018 |
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2020 | 2020 |
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Live Oak Bancshares ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Live Oak Bancshares TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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AML, Fraud and Compliance | TRM |
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2022 | 2023 |
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Live Oak Bancshares PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Live Oak Bancshares IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Live Oak Bancshares CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Live Oak Bancshares
| First Name | Last Name | Title | Function | Department | Phone | |
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Analytics Manager | Manager | IT | |
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Chief Information Officer | CXO | IT | |
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SVP Customer Experience | VP | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Apps Being Evaluated by Live Oak Bancshares Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Live Oak Bancshares IT executives and key decision makers. This section highlights Live Oak Bancshares's latest recorded technology evaluations, including Auth0 Authentication for Identity and Access Management (IAM) on 2025-11-13, FIS Commercial Loan Servicing (formerly ACBS) for Loan Management on 2024-12-05, and Finastra Misys FusionBanking Loan IQ for Loan Management on 2024-07-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Live Oak Bancshares digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-13 | Live Oak Bancshares | Evaluated | Auth0 | Auth0 Authentication | Identity and Access Management (IAM) | CyberSecurity |
| 2024-12-05 | Live Oak Bancshares | Evaluated | FIS Global | FIS Commercial Loan Servicing (formerly ACBS) | Loan Management | ERP Services and Operations |
| 2024-07-17 | Live Oak Bancshares | Evaluated | Finastra | Finastra Misys FusionBanking Loan IQ | Loan Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Live Oak Bancshares Technographics
Live Oak Bancshares is a Banking and Financial Services organization based in United States,
with around 998 employees and annual revenues of $856.0 million.
Live Oak Bancshares operates a diverse technology stack with applications such as
Jack Henry Ensenta, Fiserv Premier Bank Platform and Microsoft 365,
covering areas like Payment Processing, Core Banking and Collaboration.
Live Oak Bancshares has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates, Fiserv and Microsoft.
Live Oak Bancshares recently adopted applications including
6sense Account Engagement Platform in 2023, Magnite (ex Rubicon Project) in 2022 and Freshservice in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Live Oak Bancshares’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Live Oak Bancshares’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Live Oak Bancshares technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.