L'Occitane USA
1430 Broadway - 2nd Floor,
New York, 10018, NY,
United States
New York, 10018, NY,
United States
1 212-696-9098
Consumer Packaged Goods
L'Occitane USA Technographics
L'Occitane USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by L'Occitane USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 L'Occitane USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that L'Occitane USA has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2011, SAP SuccessFactors Compensation for Compensation Management in 2017, Salesforce Commerce Cloud for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems L'Occitane USA is running and its propensity to invest more and deepen its relationship with Sage , SAP , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing L'Occitane USA revenues, which have grown to $1.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L'Occitane USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
L'Occitane USA Tech Stack and Enterprise Applications
L'Occitane USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011 L'Occitane USA implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial platform for North America. The deployment was centered on the companys New York operations and provisioned for 47 ERP users focused on finance and distribution processes.
Configuration work emphasized core financial management within Sage Business Cloud X3 (ex Sage ERP X3), including general ledger, accounts payable, accounts receivable, and financial close controls, supplemented by distribution and inventory control capabilities aligned to consumer packaged goods order-to-cash workflows. System setup incorporated chart of accounts standardization and role-based security to support accounting, billing, and inventory transactions.
The technical footprint was implemented to centralize transaction processing for L'Occitane US finance, accounting, and distribution teams in the New York site, with application support and training scoped to those regional users. Governance established application-level access controls, monthly close and reconciliation workflows, and operational procedures to align ERP Financial processes with the firms finance and supply chain functions.
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L'Occitane USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | Arago Consulting | 2017 | 2017 |
In 2017, L'Occitane USA implemented SAP SuccessFactors Compensation as part of the L'Occitane Group's global SAP SuccessFactors rollout. The deployment is classified under the Compensation Management category and was coordinated alongside SAP SuccessFactors Employee Central, SAP SuccessFactors Performance and Goals, SAP SuccessFactors Succession Planning, and SAP SuccessFactors Recruiting to create a unified global HRIS.
The implementation followed a staged, wave based approach aligned to regional and brand maturity, with rapid MVP releases to accelerate adoption. SAP SuccessFactors Compensation was configured to support standard compensation planning workflows such as cycle management, merit and bonus processes, and manager approval routing, while the broader suite provided employee master data and performance inputs to drive compensation decisions.
Arago Consulting assumed delivery responsibility mid program, providing implementation services and ongoing support, and the solution was rolled out across the Group’s footprint in 90 countries. Integration between SAP SuccessFactors Compensation and Employee Central established a central data repository for payroll relevant attributes, while dashboards and centralized HR reporting served as the single source of HR truth for managers and HR teams.
Governance emphasized change management and manager enablement to drive user adoption, with process standardization to simplify managerial tasks and disseminate best practices across business units. Reported outcomes from the program included professionalisation of the HR function, enhanced user access to comprehensive HR information, improved visibility through centralized HR dashboards, and an ongoing partnership model with Arago Consulting for agile development and iterative enhancements.
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Core HR | HCM |
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2017 | 2017 |
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Employee Self Service | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2022 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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L'Occitane USA eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, L'Occitane USA deployed Salesforce Commerce Cloud to power its eCommerce storefront on loccitane.com. The deployment targeted the companys United States online retail operations, aligning the Salesforce Commerce Cloud platform with consumer packaged goods merchandising and digital commerce workflows.
The implementation centered on Salesforce Commerce Cloud storefront rendering and catalog management, using built in merchandising and content management capabilities to manage product assortments, promotional campaigns, and checkout flows. Site level functionality emphasized responsive storefronts, search and navigation configuration, price and promotion engines, and customer experience features such as personalization and session based merchandising.
Architecturally the deployment leveraged Salesforce Commerce Cloud as a cloud hosted, multi tenant eCommerce platform to centralize storefront logic and content delivery for the US site. Operational coverage focused on eCommerce, digital marketing, and merchandising teams, who managed catalog updates, campaign scheduling, and content publishing within the Commerce Cloud environment.
Governance and operational processes were organized around digital merchandising and commerce operations ownership, with formal content and promotion control workflows implemented inside Salesforce Commerce Cloud. The Salesforce Commerce Cloud implementation streamlined the companys online product presentation and promotional orchestration for its United States eCommerce business function.
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L'Occitane USA EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at L'Occitane USA
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Accounting, NA | Director | Finance | |
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Vice President of Finance, North America | VP | Finance | |
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AVP, HR and Employer Brand | VP | HR | |
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CIO Americas (US, CA, MX, BR) | CXO | IT | |
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Senior Human Resources Business Partner | Director | HR | |
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Associate Payroll Manager | Manager | HR | |
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Benefits Manager - North America | Manager | HR | |
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Apps Being Evaluated by L'Occitane USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from L'Occitane USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the L'Occitane USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD L'Occitane USA Technographics
L'Occitane USA is a Consumer Packaged Goods organization based in United States,
with around 6000 employees and annual revenues of $1.15 billion.
L'Occitane USA operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), SAP SuccessFactors Compensation and Salesforce Commerce Cloud,
covering areas like ERP Financial, Compensation Management and eCommerce.
L'Occitane USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, SAP and Salesforce.
L'Occitane USA recently adopted applications including
Zellis MyView in 2022, JazzHR by Employ in 2021 and IBM Cognos TM1 Financial Consolidations in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of L'Occitane USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates L'Occitane USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete L'Occitane USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.