Philadelphia, 19106, PA,
United States
Locks Law Firm Technographics
Locks Law Firm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Locks Law Firm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Locks Law Firm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Locks Law Firm has purchased the following applications: Clio Manage for Legal Practice Management in 2018, Zendesk Chat for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Locks Law Firm is running and its propensity to invest more and deepen its relationship with Clio Software , Zendesk , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Locks Law Firm revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Locks Law Firm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Locks Law Firm Tech Stack and Enterprise Applications
Locks Law Firm ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clio Software | Legacy | Clio Manage | Legal Practice Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Locks Law Firm implemented Clio Manage, adopting the Legal Practice Management application to centralize case workflows across its 70-employee professional services firm in the United States. Clio Manage was provisioned as the firm’s primary practice management platform to support attorneys, paralegals, and administrative staff in core legal operations.
The deployment emphasized configuration of Clio Manage functional areas common to Legal Practice Management, including matter management, timekeeping and billing, document management, calendaring and deadline tracking, and client intake workflows. Implementation work included establishing matter templates, billing rate schedules, invoice templates, and user roles and permission schemes to align the application with firm billing and matter handling policies.
Integrations were scoped to link Clio Manage with the firm’s email and calendaring systems, cloud document repositories, and payment processing channels to enable synchronized scheduling, centralized document referencing, and streamlined billing inputs. Operational coverage was firm-wide, instrumenting day-to-day business functions such as time entry, invoice generation, client communication, and calendar-driven deadline management across practice groups.
Governance and rollout activities focused on formalizing intake-to-billing workflows, defining time-entry and billing procedures, and implementing role-based access controls inside Clio Manage. Documentation and staged training were used to codify processes and support user adoption of Clio Manage as the authoritative Legal Practice Management system for matter data and operational workflows.
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Locks Law Firm AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Locks Law Firm implemented Zendesk Chat on its public website. The deployment is categorized as Chatbots and Conversational AI and uses the Zendesk Chat web widget to provide real time client engagement on the firm site.
Deployment is a single tenant SaaS configuration with the Zendesk Chat widget embedded across the firm website, and the Zendesk Chat agent interface provisioned for front office and intake staff. Configuration elements include proactive messaging, canned responses, tagging and chat transcript capture within Zendesk Chat to support structured client intake workflows. Operational coverage is the United States based firm, with chat ownership assigned to client services and intake teams and routing rules configured to surface new inquiries to front line agents.
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Locks Law Firm Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Locks Law Firm implemented Zoom as its Audio Video and Web Conferencing application. Locks Law Firm uses Zoom on their website to surface meeting links and enable client-facing video consultations and external counsel conferences.
The deployment is cloud-hosted via Zoom and leverages embedded web join flows so clients can connect from browser or mobile without additional client installation. Functional capabilities implemented include scheduled meetings, ad hoc video sessions, screen sharing, and meeting recording as part of attorney-client collaboration and internal case coordination. Governance focuses on scheduling controls, access management, and procedural guidance for secure virtual client intake and hearings. Locks Law Firm Zoom Audio Video and Web Conferencing supports legal client communications and internal collaboration across attorney teams and client services.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Locks Law Firm CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Locks Law Firm IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Locks Law Firm
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Locks Law Firm Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||