Lowell, 49331, MI,
United States
Lowell Light & Power Technographics
Lowell Light & Power Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lowell Light & Power and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Lowell Light & Power employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lowell Light & Power has purchased the following applications: Daffron Financial Management System for ERP Financial in 2022, Daffron Utility Billing for Utilities Customer Care and Billing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lowell Light & Power is running and its propensity to invest more and deepen its relationship with Milsoft Utility Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lowell Light & Power revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lowell Light & Power intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lowell Light & Power Tech Stack and Enterprise Applications
Lowell Light & Power ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Milsoft Utility Solutions | Legacy | Daffron Financial Management System | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Lowell Light & Power implemented Daffron Financial Management System to provide customer bill-pay, account management, usage viewing, and online payment capabilities. The deployment uses a vendor-supplied Daffron/Milsoft mobile bill-pay application that Lowell Light & Power publishes for customers, classifying the investment in the ERP Financial category.
Module usage of Daffron Financial Management System is centered on billing and ERP-finance capabilities that support the utility’s finance and billing processes, including account management, consumption visibility, and payment workflows. E-billing links on the utility site and the vendor app listing indicate the customer-facing mobile app is integrated with the back-office Daffron/Milsoft billing system for payment processing and account data exchange, affecting billing, customer service, and finance functions across the small municipal utility in the United States. Governance and rollout emphasized publishing the vendor mobile application to customers and aligning online e-billing channels with the Daffron/Milsoft solution to centralize billing orchestration and payment handling.
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Lowell Light & Power CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Milsoft Utility Solutions | Legacy | Daffron Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2022 | 2022 |
In 2022, Lowell Light & Power implemented Daffron Utility Billing from Milsoft Utility Solutions as its customer-facing billing and payments solution. The deployment surfaced through a Lowell-branded Daffron/Milsoft mobile app and web portal, supporting the Utilities Customer Care and Billing category for municipal electric customers in the United States.
The implementation appears to include Daffron CIS Utility Billing and Daffron eBusiness mobile payment functionality, providing online bill pay, usage viewing, and customer self-service workflows. Deployment is centered on a customer-facing mobile app and utility portal that link billing and account management capabilities to customer service operations, and the go-live and rollout timing is estimated in 2022 based on the app release history.
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IT Decision Makers and Key Stakeholders at Lowell Light & Power
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lowell Light & Power Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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