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Lowell Light & Power Tech Stack and Enterprise Applications

Lowell Light & Power ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Milsoft Utility Solutions Legacy Daffron Financial Management System ERP Financial ERP n/a 2022 2022
In 2022, Lowell Light & Power implemented Daffron Financial Management System to provide customer bill-pay, account management, usage viewing, and online payment capabilities. The deployment uses a vendor-supplied Daffron/Milsoft mobile bill-pay application that Lowell Light & Power publishes for customers, classifying the investment in the ERP Financial category. Module usage of Daffron Financial Management System is centered on billing and ERP-finance capabilities that support the utility’s finance and billing processes, including account management, consumption visibility, and payment workflows. E-billing links on the utility site and the vendor app listing indicate the customer-facing mobile app is integrated with the back-office Daffron/Milsoft billing system for payment processing and account data exchange, affecting billing, customer service, and finance functions across the small municipal utility in the United States. Governance and rollout emphasized publishing the vendor mobile application to customers and aligning online e-billing channels with the Daffron/Milsoft solution to centralize billing orchestration and payment handling.
Lowell Light & Power CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Milsoft Utility Solutions Legacy Daffron Utility Billing Utilities Customer Care and Billing CRM n/a 2022 2022
In 2022, Lowell Light & Power implemented Daffron Utility Billing from Milsoft Utility Solutions as its customer-facing billing and payments solution. The deployment surfaced through a Lowell-branded Daffron/Milsoft mobile app and web portal, supporting the Utilities Customer Care and Billing category for municipal electric customers in the United States. The implementation appears to include Daffron CIS Utility Billing and Daffron eBusiness mobile payment functionality, providing online bill pay, usage viewing, and customer self-service workflows. Deployment is centered on a customer-facing mobile app and utility portal that link billing and account management capabilities to customer service operations, and the go-live and rollout timing is estimated in 2022 based on the app release history.

IT Decision Makers and Key Stakeholders at Lowell Light & Power

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lowell Light & Power Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lowell Light & Power IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lowell Light & Power digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lowell Light & Power Technographics
Lowell Light & Power is a Utilities organization based in United States, with around 18 employees and annual revenues of $12.0 million.
Lowell Light & Power operates a diverse technology stack with applications such as Daffron Financial Management System and Daffron Utility Billing, covering areas like ERP Financial and Utilities Customer Care and Billing.
Lowell Light & Power has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Milsoft Utility Solutions.
Lowell Light & Power recently adopted applications including Daffron Financial Management System in 2022 and Daffron Utility Billing in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lowell Light & Power’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lowell Light & Power’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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