List of Daffron Utility Billing Customers
Milsoft Utility Solutions
4400 Buffalo Gap Rd, Suite 5150,
Abilene, 79606, TX,
United States
Abilene, 79606, TX,
United States
1 800-344-5647
Professional Services
180
$20M
Since 2010, our global team of researchers has been studying Daffron Utility Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Daffron Utility Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Daffron Utility Billing for Utilities Customer Care and Billing include: City of Manassas Utilities, a United States based Utilities organisation with 538 employees and revenues of $453.0 million, Samoa Water Authority, a Samoa based Government organisation with 299 employees and revenues of $30.0 million, Lowell Light & Power, a United States based Utilities organisation with 18 employees and revenues of $12.0 million, Grundy Electric, a United States based Utilities organisation with 50 employees and revenues of $10.0 million, Wise Electric Cooperative, a United States based Utilities organisation with 65 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Daffron Utility Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Daffron Utility Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Manassas Utilities | Utilities | 538 | $453M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2022 | n/a |
In 2022 City of Manassas Utilities implemented Daffron Utility Billing in the Utilities Customer Care and Billing category. The deployment is delivered by vendor Milsoft Utility Solutions as a Milsoft Daffron branded customer portal and mobile app serving municipal utility customers in Virginia, United States, and public app listings and update history indicate the solution has been live since around 2022.
The implementation leverages Daffron CIS and inferred eBusiness mobile payment capabilities to provide customer self service, bill presentment, online payments and usage data access. Functional workflows align with standard Utilities Customer Care and Billing operations, including account lookup and management, payment posting and reconciliation, billing cycle processing, and consumption reporting delivered through both portal and mobile front ends.
Operational coverage focuses on customer service, billing and payments for the City of Manassas Utilities customer base, with the user experience exposed via the Milsoft Daffron branded mobile app and web portal. Governance and rollout are reflected in public update history for the app, indicating an operational production release pattern since 2022, with system ownership and runtime operations handled through the Milsoft Daffron platform.
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City of Vandalia United States | Government | 35 | $4M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2010 | n/a |
In 2010 the City of Vandalia, United States implemented Daffron Utility Billing from Milsoft Utility Solutions in the Utilities Customer Care and Billing category. The implementation established a municipal billing platform to manage utility account records, invoice generation and online payments scaled to a small city government environment.
Daffron Utility Billing was configured to support core utilities customer care and billing capabilities, including account management, billing cycle generation, payments processing and customer-facing online payment workflows. Configuration activities addressed rate schedules, tariff alignment with municipal ordinances and data capture for meter based consumption billing, reflecting category aligned billing and receivables workflows.
Operational coverage centered on the finance and utility billing functions within the City of Vandalia, with governance framed by municipal billing policy and records retention procedures and a staged rollout intended to avoid service disruption. Public notices indicate the city acknowledged migrating off its prior Daffron and Milsoft utility billing platform in 2025, which confirms long running use of Daffron Utility Billing within the citys Utilities Customer Care and Billing environment.
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Grundy Electric | Utilities | 50 | $10M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2022 | n/a |
In 2022, Grundy Electric implemented Daffron Utility Billing to manage member accounts, enable e-billing, and support mobile payments. The Daffron Utility Billing deployment addresses Grundy Electric's Utilities Customer Care and Billing needs for its cooperative member base in the United States.
The deployment is based on Daffron CIS Utility Billing functionality combined with mobile eBusiness capability, evidenced by a Grundy-branded Daffron Milsoft application and an eBiz payment portal. Daffron Utility Billing was configured to provide core customer information system workflows including account management, billing calculations, and customer-facing payment and notification flows, with a mobile app front end and an eBiz payment conduit for online payments.
Integrations visible in the implementation are the Milsoft Daffron mobile application and the eBiz payment portal, with initial app release and portal activity dated to 2022. Operational scope is consumer facing, focused on member account services, e-billing enrollment, and mobile payment acceptance, with governance oriented around cooperative member access and online billing rollout rather than enterprise back office consolidation.
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Lowell Light & Power | Utilities | 18 | $12M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2022 | n/a |
In 2022, Lowell Light & Power implemented Daffron Utility Billing from Milsoft Utility Solutions as its customer-facing billing and payments solution. The deployment surfaced through a Lowell-branded Daffron/Milsoft mobile app and web portal, supporting the Utilities Customer Care and Billing category for municipal electric customers in the United States.
The implementation appears to include Daffron CIS Utility Billing and Daffron eBusiness mobile payment functionality, providing online bill pay, usage viewing, and customer self-service workflows. Deployment is centered on a customer-facing mobile app and utility portal that link billing and account management capabilities to customer service operations, and the go-live and rollout timing is estimated in 2022 based on the app release history.
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Samoa Water Authority | Government | 299 | $30M | Samoa | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2007 | n/a |
In 2007, Samoa Water Authority implemented Daffron Utility Billing as its customer information and billing database. JICA capacity building documentation references Daffron for the customer information ledger and describes its role supporting meter reading, billing and revenue-collection activities across Samoa, while the JICA materials do not state the original procurement year and the 2007 date is inferred from public customer listings.
Daffron Utility Billing functions as the central customer information system for the Samoa Water Authority, maintaining customer account records, meter reading logs, bill generation, and revenue collection workflows consistent with Utilities Customer Care and Billing systems. Deployment is described as serving operations across Samoa, indicating a centralized application footprint supporting distributed field metering and billing operations. The narrative aligns with standard Utilities Customer Care and Billing modules such as customer ledger, meter data capture, billing engine, and payment posting.
The JICA capacity building reference implies the application is embedded in operational processes and included in staff capacity initiatives for billing and revenue management. Governance implications include use of the Daffron customer information ledger as the authoritative account of record for meter reading and billing functions, and operational coverage spans billing, collections, and field metering workflows across the Authority. The account restates Daffron Utility Billing as the installed solution used by Samoa Water Authority within the Utilities Customer Care and Billing category.
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Utilities | 65 | $7M | United States | Milsoft Utility Solutions | Daffron Utility Billing | Utilities Customer Care and Billing | 2003 | n/a |
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Buyer Intent: Companies Evaluating Daffron Utility Billing
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Daffron Utility Billing. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Daffron Utility Billing for Utilities Customer Care and Billing include:
- City Of Florence United States, a United States based Government organization with 60 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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City Of Florence United States | Government | 60 | $5M | United States | 2026-01-16 |
FAQ - APPS RUN THE WORLD Daffron Utility Billing Coverage
Daffron Utility Billing is a Utilities Customer Care and Billing solution from Milsoft Utility Solutions.
Companies worldwide use Daffron Utility Billing, from small firms to large enterprises across 21+ industries.
Organizations such as City of Manassas Utilities, Samoa Water Authority, Lowell Light & Power, Grundy Electric and Wise Electric Cooperative are recorded users of
Daffron Utility Billing for Utilities Customer Care and Billing.
Companies using Daffron Utility Billing are most concentrated in Utilities and Government, with adoption spanning over 21 industries.
Companies using Daffron Utility Billing are most concentrated in United States and Samoa, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Daffron Utility Billing across Americas, EMEA, and APAC.
Companies using Daffron Utility Billing range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Daffron Utility Billing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Daffron Utility Billing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.