Lavazza Technographics
Lavazza Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lavazza and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5800 Lavazza employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lavazza has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Slack Connect for Collaboration in 2022, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lavazza is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lavazza revenues, which have grown to $4.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lavazza intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lavazza Tech Stack and Enterprise Applications
Lavazza ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2021 |
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Lavazza Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Luigi Lavazza implemented Slack Connect, a Collaboration application from Salesforce. The deployment surfaces Slack Connect on the corporate website and positions the application as the primary external collaboration channel between Luigi Lavazza and partner organizations.
Configuration emphasis focused on shared channels and workspace governance, enabling cross organizational messaging, channel based content sharing, and centralized search and archive for collaboration artifacts. Standard Slack Connect configuration elements such as inviter controls, channel access policies, and message retention settings were applied to align the Collaboration environment with corporate communication controls.
Operationally, Slack Connect supports corporate communications, commercial partner engagement, and customer facing collaboration workflows, with the application name Slack Connect used to unify external and internal messaging. The implementation integrates Slack presence with website touchpoints to route external contacts into shared channels, while administrative controls and role based channel provisioning govern access. This approach centralizes partner interactions in Slack Connect to streamline cross company messaging and file exchange.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2021 |
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Lavazza Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Luigi Lavazza implemented Adobe Experience Manager on its public website, deploying the platform to serve Digital Asset Management needs for web content and brand media. The implementation is centered on Adobe Experience Manager for managing and delivering web-facing assets on www.lavazza.com, positioning the application as the primary repository for marketing and site media.
The Adobe Experience Manager deployment emphasizes centralized asset repository capabilities, metadata and taxonomy management, automated rendition generation, and direct delivery of optimized assets to web pages. Configuration likely includes asset ingestion workflows, structured metadata fields for brand and product photography, and publishing pipelines to support site content updates, consistent with typical Digital Asset Management functional patterns offered by Adobe Experience Manager.
Operational responsibility sits with Lavazza’s digital and marketing teams, using Adobe Experience Manager to govern asset lifecycle, approval workflows, and version control for online publishing. The implementation supports marketing and web content management functions on the corporate site, enabling standardized governance, controlled access to brand media, and routine content publication processes through Adobe Experience Manager.
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Lavazza CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Lavazza ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Lavazza PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Lavazza IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Lavazza
Apps Being Evaluated by Lavazza Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||