Milwaukee, 53051, WI,
United States
Magnetek Technographics
Magnetek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Magnetek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Magnetek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Magnetek has purchased the following applications: Microsoft 365 for Collaboration in 2015, Sitecore CMS for Web Content Management in 2013, ComputerTalk Ice Contact Center for Call Center in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Magnetek is running and its propensity to invest more and deepen its relationship with Microsoft , Sitecore , Computer Talk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Magnetek revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Magnetek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Magnetek Tech Stack and Enterprise Applications
Magnetek Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Magnetek implemented Microsoft 365 as its Collaboration platform. The manufacturing company Magnetek, with approximately 450 employees, adopted Microsoft 365 for companywide collaboration and productivity according to public website signals.
The deployment centers on core Microsoft 365 Collaboration services such as Exchange Online, SharePoint, OneDrive, and Microsoft Teams, aligned with a cloud SaaS tenancy and centralized administration model. Configuration emphasizes centralized identity and access controls, document management and team collaboration workflows, and corporate email and calendaring as primary functional capabilities. Operational coverage extends across corporate functions including engineering, sales, operations, and IT, supporting document lifecycle, internal communications, and project collaboration. Governance is expressed through tenant level policies and role based access provisioning, with configuration and ongoing administration managed through Microsoft 365 administration controls as indicated by the company website.
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Magnetek Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Magnetek deployed Sitecore CMS to manage its public-facing website. The Sitecore CMS implementation established a centralized Web Content Management platform that consolidated corporate pages and product information, and served marketing and communications content workflows.
Configuration focused on standard Web Content Management capabilities such as page templates, content authoring, media library management, and publish workflows, with role-based editorial controls and staging to support content approval. Operational ownership rested with marketing and communications teams, and the implementation emphasized governance through structured editorial workflows and version control. Magnetek implemented Sitecore CMS as its Web Content Management solution to support marketing and communications on the corporate website.
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Magnetek CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Computer Talk | Legacy | ComputerTalk Ice Contact Center | Call Center | CRM | n/a | 2015 | 2015 |
In 2015, Magnetek implemented ComputerTalk Ice Contact Center in the Call Center category on Skype for Business to address a support workflow where voicemail was separate from the call queue and customers lacked a callback option. The implementation targeted the company customer support function and aimed to reduce repeated abandoned attempts where callers would call and hang up or reroute themselves to other departments.
The deployment consolidated voicemail and queue handling so voicemail entries and live queue presence were coordinated, and a callback capability was enabled to preserve caller position in the queue. Configuration focused on queue entry and exit simplification, call queue orchestration, and routing to support technicians, establishing a unified inbound contact flow between voice messaging and live agent handling.
Integration work centered on Skype for Business as the telephony and presence layer, allowing ComputerTalk Ice Contact Center to broker calls and callbacks into existing communications infrastructure. Operational coverage emphasized the technical support organization and other customer facing teams, creating a single contact path for customers instead of fragmented voicemail and disparate department routing.
Governance and process changes formalized queue management rules and caller handling procedures to reduce repeated abandonment and improve customer confidence that they will be helped promptly. The ComputerTalk Ice Contact Center implementation opened the door to further productivity and process enhancements while simplifying day to day call handling for Magnetek support staff.
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Marketing Automation | CRM |
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2016 | 2016 |
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Magnetek IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Magnetek
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Magnetek Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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