Manchester United Football Club
Sir Matt Busby Way Old Trafford,
Manchester, M16 0RA,
United Kingdom
Manchester, M16 0RA,
United Kingdom
44 16 1676-7770
Leisure and Hospitality
Manchester United Football Club Technographics
Manchester United Football Club Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Manchester United Football Club and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 937 Manchester United Football Club employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manchester United Football Club has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2017, Paxton Access Net2 Timesheet for Time Clock (Hardware) in 2024, Ticketmaster for Reservation and Booking Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manchester United Football Club is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Scayle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manchester United Football Club revenues, which have grown to $820.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manchester United Football Club intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Manchester United Football Club Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Manchester United Football Club implemented Microsoft Dynamics GP to support core ERP Financial functions across the club finance operation. The deployment centered on accounts payable throughput, handling a high-volume invoice workflow that included preparing and processing over 100 invoices per day using Microsoft Dynamics GP.
Configuration focused on accounts payable and supporting accounts receivable workflows, with explicit use of Smartlists and Microsoft Excel for mass reconciliations, particularly for travel invoice volumes across the club. The implementation enforced VAT validation and routing, requiring broad awareness of international VAT rates and regular liaison with the VAT accountant to ensure tax correctness on every invoice.
Operational coverage included supplier account management and statement reconciliation with named suppliers such as Heineken, Coca Cola and Greater Manchester Police, ensuring payments were up to date through supplier statement acquisition and reconciliation. Invoice query handling was formalized as a process, with finance staff contacting suppliers to resolve disputed items and ensure timely settlement, and Microsoft Dynamics GP served as the transactional ledger for these interactions.
Governance and workflow restructuring emphasized invoice query resolution, VAT oversight, and periodic mass data reconciliation using Smartlists and Excel, with accounts receivable retained as an ad hoc responsibility within the same finance team. The narrative reflects Manchester United Football Club Microsoft Dynamics GP ERP Financial implementation focused on stabilizing AP operations, supplier reconciliation, and tax validation without presuming additional integrations or outcomes beyond the stated operational scope.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paxton Access | Legacy | Paxton Access Net2 Timesheet | Time Clock (Hardware) | HCM | n/a | 2024 | 2024 |
In 2024 Manchester United Football Club implemented Paxton Access Net2 Timesheet as a Time Clock (Hardware) solution to centralize and manage stadium egress control at Old Trafford. The deployment focused on egress rather than traditional access control, and the installation is centered on Paxton Net2 software together with Net2 Plus controllers to govern physical exit gates and turnstiles across the venue.
The implementation covers 82 doors distributed around the 76,000 capacity stadium, with door control units placed on a dedicated fibre optic network and TCP/IP adaptors used to avoid additional cabling. Standard Net2 software was installed in the club control room, providing a graphical interface for the Electrical Services team to monitor door states and to operate individual doors when needed.
Garndene Communications Ltd worked with Paxton to design bespoke software elements that group doors into blocks with a single on screen icon, enabling collective unlock and lock commands for a given stand while preserving the ability to operate individual doors within each block. The configured workflows enable operators who vary by shift to quickly identify locked or unlocked doors from the graphical representation and to execute block release or secure sequences during match day egress and emergency evacuation.
Operational governance was placed with the club Electrical Services team for day to day control and emergency procedures, and the Net2 software was described as configurable to accommodate future stadium changes. The result is an operational capability to remotely release and lock exit gates and turnstiles, to easily monitor door states from the control room, and to manipulate the system configuration as stadium requirements evolve.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ticketmaster | Legacy | Ticketmaster | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Manchester United Football Club integrated Ticketmaster into its public website to manage online matchday and event ticketing. Ticketmaster is deployed as the club's Reservation and Booking Management solution, delivering front-end booking experiences embedded on the club site. The implementation centralizes online sales and reservation flows through embedded purchase pages and interactive seat selection tied to event inventory. This structure makes Ticketmaster the primary customer-facing booking platform for the club's digital ticket sales.
Functional capabilities implemented align with Reservation and Booking Management platform workflows and include interactive seat maps, inventory controls, checkout and reservation workflows, and electronic ticket delivery. The integration runs on the Manchester United website, routing web sessions to Ticketmaster-managed booking flows while preserving club branding within the purchase funnel. Operational ownership is aligned with ticketing and fan services functions, with Ticketmaster orchestrating booking lifecycle management for online orders. Governance focuses on centralized ticket inventory control and web-based booking governance to coordinate online allocations and matchday sales.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Editing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Manchester United Football Club
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Manchester United Football Club Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Manchester United Football Club Technographics
Manchester United Football Club is a Leisure and Hospitality organization based in United Kingdom,
with around 937 employees and annual revenues of $820.0 million.
Manchester United Football Club operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Paxton Access Net2 Timesheet and Ticketmaster,
covering areas like ERP Financial, Time Clock (Hardware) and Reservation and Booking Management.
Manchester United Football Club has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Paxton Access and Ticketmaster.
Manchester United Football Club recently adopted applications including
SCAYLE Checkout in 2024, Paxton Access Net2 Timesheet in 2024 and About You Cloud Backbone in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Manchester United Football Club’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Manchester United Football Club’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Manchester United Football Club technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.