Manila Electric Co Meralco
Meralco Compound, Ortigas Avenu,
Pasig City, 1605,
Philippines
Pasig City, 1605,
Philippines
63 2 8632 8884
Utilities
Manila Electric Co Meralco Technographics
Manila Electric Co Meralco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Manila Electric Co Meralco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19668 Manila Electric Co Meralco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manila Electric Co Meralco has purchased the following applications: SAP S/4 HANA for ERP Financial in 2015, SAP HCM (HR) for Core HR in 2015, IBM Maximo for Enterprise Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manila Electric Co Meralco is running and its propensity to invest more and deepen its relationship with SAP , IBM , Itron or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manila Electric Co Meralco revenues, which have grown to $5.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manila Electric Co Meralco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Manila Electric Co Meralco Tech Stack and Enterprise Applications
Manila Electric Co Meralco ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Manila Electric Co Meralco implemented SAP S/4 HANA as an ERP Financial solution, replacing SAP ERP ECC 6.0 to modernize its core finance landscape. The deployment is described as an ECC6-S4 sidecar implementation, aligning the company on SAP S/4 HANA for transactional finance workloads and financial master data consolidation.
The implementation architecture used a sidecar pattern, with SAP S/4 HANA introduced alongside the existing ECC environment to enable staged cutover and parallel validation. Technical delivery included ABAP and Fiori development, with ABAP/Fiori lead consultancy supporting custom enhancements and user interface workflows that align with SAP S/4 HANA design paradigms.
Functional coverage focused on ERP Financial capabilities typical of SAP S/4 HANA, including general ledger processing, accounts payable, accounts receivable, asset accounting, and financial close orchestration, supported by finance master data governance. Configuration and extension work centered on adapting financial posting logic and Fiori-based user experiences to Meralco accounting and reporting processes.
Project governance followed classical SAP project phases, with blueprinting, realization, go-live and hypercare activities documented as part of the ECC6-S4 sidecar program. An ABAP/Fiori Lead Consultant role is noted for ongoing support and stabilization, indicating sustained application-level ownership for custom code, UI adaptation and post-go-live remediation within Meralco finance and accounting operations.
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Manila Electric Co Meralco HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Manila Electric Co Meralco deployed SAP HCM (HR) as its Core HR system. The implementation established SAP HCM (HR) as the authoritative employee master supporting a workforce of 19,668 and operational HR activity centered in Pasig City where HR Data Associates perform on-site data maintenance for Meralco Industrial Engineering Services Corporation.
The deployment focused on Core HR personnel administration and organizational management capabilities, with explicit configuration to manage employee master data, encoded work events such as new hires, promotions, transfers, CBA increases and merit increases, and life events including status changes and dependent updates. The solution was used to govern 201 File document management, prepare Certificates of Employment and acceptance letters, and enforce SLA targets for timely data entry and record completion.
Operational coverage included HR Data Associates and the HR Data Management Supervisor who maintained system documentation, created job aides, and delivered end-user training and support for SAP HCM (HR). The role-level processes emphasized issue resolution and troubleshooting of SAP HR processes, with HR staff responsible for timely submission of source documents to ensure changes were reflected in the system.
Governance was organized around SLA-based data processing, role-based responsibilities for encoding and verification, and a documentation driven training cadence to support accuracy and compliance. The implementation narrative highlights structured HR data management, workflow orchestration for personnel events, and centralized recordkeeping through SAP HCM (HR) as the Core HR backbone for Meralco.
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Recruiting, Candidate Relationship Management | HCM |
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2015 | 2015 |
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Manila Electric Co Meralco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Manila Electric Co Meralco deployed IBM Maximo as its Enterprise Asset Management platform across the franchise. The Standards and Plans team prepared the Standards and Plans data set including functional specifications, requirements, test cases, and test scenarios, and supported testing, data conversion, and handholding during the 2015 rollout.
IBM Maximo was configured to convert redesigned engineering standards into the EAM, with configuration work focused on work management and asset lifecycle functionality. The team developed nomenclature and a data structure intended to accommodate future electric system architecture changes, including smart grid, open access, distributed generation, entry of MERALCO’s bulk generation, franchise area expansion through acquisition of distribution utilities, and integration of power and communication.
Functional deliveries included Job Plans and work packages, Preventive Maintenance models, and a Failure Hierarchy designed for network asset management. The Failure Hierarchy contains 682 failure codes and 1,309 unique hierarchical sets covering Sub-Transmission Services, Meter Assets, and Distribution Services, and asset managers were trained on the resulting module set. Automation and configuration supported automatic generation of design details such as budgets, required materials, tools, equipment, crew competencies, estimates, and target completion dates to support design-to-work execution workflows.
Governance and process changes included co-authored Policies and Guidelines for work packages, Failure Codes, and Preventive Maintenance, formal guidelines and procedures for the work management module, and a change request driven enhancement lifecycle that progressed from testing to deployment. The implemented IBM Maximo modules continue to be monitored and maintained, with quick reference guides and procedures provided to operational teams.
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Utilities Distribution Management | ERP Services and Operations |
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2006 | 2006 |
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Utilities Distribution Management | ERP Services and Operations |
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2025 | 2026 |
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Manila Electric Co Meralco AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Manila Electric Co Meralco Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Manila Electric Co Meralco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Manila Electric Co Meralco Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Manila Electric Co Meralco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement, Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics, Data Management Platform | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Manila Electric Co Meralco EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2015 | 2015 |
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Manila Electric Co Meralco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Manila Electric Co Meralco PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Manila Electric Co Meralco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2017 | 2017 |
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Manila Electric Co Meralco CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Manila Electric Co Meralco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President, Network Technology & Asset Management | VP | IT | |
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VP and Head, Network Asset Management | VP | Operations | |
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VP and Head, Facilities, Security and General Services | VP | Operations | |
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VP and Chief Operating Officer | CXO | Operations | |
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Head of Enterprise Architecture & Innovation | Director | IT | |
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First Vice President and Chief Information and Technology Officer | CXO | IT | |
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Quality Assurance & Process Management | Manager | Finance | |
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Apps Being Evaluated by Manila Electric Co Meralco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Manila Electric Co Meralco IT executives and key decision makers. This section highlights Manila Electric Co Meralco's latest recorded technology evaluations, including Gentrack Velocity for CRM on 2026-03-26 and Dynatrace APM for Application Performance Management on 2025-12-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Manila Electric Co Meralco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-26 | Manila Electric Co Meralco | Evaluated | Gentrack | Gentrack Velocity | CRM | CRM |
| 2025-12-01 | Manila Electric Co Meralco | Evaluated | Dynatrace | Dynatrace APM | Application Performance Management | ITSM |
FAQ - APPS RUN THE WORLD Manila Electric Co Meralco Technographics
Manila Electric Co Meralco is a Utilities organization based in Philippines,
with around 19668 employees and annual revenues of $5.46 billion.
Manila Electric Co Meralco operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP HCM (HR) and IBM Maximo,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Manila Electric Co Meralco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and IBM.
Manila Electric Co Meralco recently adopted applications including
Itron UtilityIQ in 2025, Teads Platform in 2024 and Rocket.chat in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Manila Electric Co Meralco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Manila Electric Co Meralco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Manila Electric Co Meralco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.