Mashreq
Umniyati Street (off Al Asayel Street Burj Khalifa Community,,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 2223333
Banking and Financial Services
Mashreq Technographics
Mashreq Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mashreq and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5400 Mashreq employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mashreq has purchased the following applications: ThetaRay SONAR for AML, Fraud and Compliance in 2022, Oracle Gen2 Cloud for Application Hosting and Computing Services in 2024, Comarch Wealth Management for Asset and Wealth Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mashreq is running and its propensity to invest more and deepen its relationship with ThetaRay , Clari5 , SardineAI Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mashreq revenues, which have grown to $2.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mashreq intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mashreq Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| ThetaRay | Legacy | ThetaRay SONAR | AML, Fraud and Compliance | TRM | n/a | 2022 | 2022 | In 2022, Mashreq implemented ThetaRay SONAR to strengthen correspondent banking transaction monitoring, deploying an AI-driven solution targeted at cross-border payment flows. The deployment was announced as ThetaRay’s first customer engagement in the United Arab Emirates, and the bank and vendor characterized the arrangement as enabling safer cross-border transfers with protection from financial crime. ThetaRay SONAR was used as a transaction monitoring and anomaly detection platform within the bank’s AML, Fraud and Compliance stack, applying artificial intelligence intuition to identify aberrant payment behavior and to reduce false positive alert volumes as stated by the vendor. Functional capabilities emphasized in the engagement include real-time anomaly detection, alert generation and prioritization, and analyst-facing detection outputs suitable for correspondent banking risk scenarios. Operational coverage focused on correspondent banking channels and cross-border payment monitoring, with the solution intended to feed compliance workflows and investigations managed by Mashreq’s AML and payments teams. Integration expectations are aligned to standard transaction monitoring patterns, connecting payment message streams and compliance case handling systems without naming specific upstream systems. Governance and adoption were positioned as part of the bank’s broader technology and transformation agenda, led by the group head of technology, transformation and information, with stated goals to keep customers and the banking ecosystem safe. Vendor commentary emphasized low false positives and enhanced protection from financial crime as primary benefits claimed for the ThetaRay SONAR deployment. | |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Gen2 Cloud | Application Hosting and Computing Services | IaaS | n/a | 2024 | 2024 | In 2024, Mashreq deployed Oracle Gen2 Cloud as its primary Application Hosting and Computing Services platform. The implementation uses Oracle Gen2 Cloud to bring AI powered OCI capabilities into the bank’s hosting and compute layer, aligning with regional demand across the Middle East and Africa for expanded AI and cloud capacity. The technical footprint centers on cloud native compute and storage provisioning, virtual networking, GPU enabled AI compute for model training and inference, managed database services and container orchestration for microservice delivery. Oracle Gen2 Cloud was configured to support platform level monitoring, identity and access controls, and automated scaling to serve transactional and analytic workloads. Operationally the deployment supports Mashreq’s IT infrastructure, digital banking channels, data science and analytics workloads, and risk and operations tooling, integrating those workloads onto OCI platform services. The cloud environment is positioned to host customer facing applications and back end analytics without reference to any specific prior system, while enabling tighter coupling between compute resources and enterprise data workflows. Governance for the rollout emphasized centralized cloud operations, role based access control, cost and capacity planning, and performance monitoring, with phased provisioning across business functions to manage operational risk. The use of Oracle Gen2 Cloud reflects Mashreq’s intent to leverage AI powered OCI to drive growth, innovate further, and advance its digital transformation goals as noted in regional adoption trends. | |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2023 | 2023 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Comarch | Legacy | Comarch Wealth Management | Asset and Wealth Management | Investment Management | n/a | 2021 | 2021 | In 2021, Mashreq implemented Comarch Wealth Management in the United Arab Emirates to centralize client information and boost relationship manager productivity. The initial project stage completed in 2021 focused on automating client reporting and generating investment propositions for wealth and RM teams. The deployment configured Comarch Wealth Management to support automated client reporting, templated client statements, and rules-based investment proposition generation, reflecting core Asset and Wealth Management capabilities. The implementation consolidated client profiles, holdings, and interaction records to create a single advisory view for relationship managers, with configuration work on report scheduling, proposition templates, and role-based access controls. Operational coverage for the initial phase was the Mashreq wealth and relationship management teams in the UAE, supporting front-office advisory and client communications functions. Other back-office and analytics modules within the Comarch Wealth Management platform are inferred from the vendor's offering and were identified as potential subsequent phases rather than part of the initial scope. Governance and rollout were staged to standardize reporting templates and embed proposition generation into RM workflows, changing how advisory content was produced and delivered. This implementation positioned Mashreq Comarch Wealth Management Asset and Wealth Management as the platform for wealth and relationship management functions within the initial UAE rollout. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Blockchain Platform | Blockchain |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Signing | Content Management |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Tag Management | CRM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mashreq
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Apps Being Evaluated by Mashreq Executives
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FAQ - APPS RUN THE WORLD Mashreq Technographics
Mashreq is a Banking and Financial Services organization based in United Arab Emirates,
with around 5400 employees and annual revenues of $2.92 billion.
Mashreq operates a diverse technology stack with applications such as
ThetaRay SONAR, Oracle Gen2 Cloud and Comarch Wealth Management,
covering areas like AML, Fraud and Compliance, Application Hosting and Computing Services and Asset and Wealth Management.
Mashreq has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ThetaRay, Oracle and Comarch.
Mashreq recently adopted applications including
Oracle Gen2 Cloud in 2024, Sui Blockchain Platform in 2024 and Prestige Saudi emSigner in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mashreq’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mashreq’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mashreq technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.