Mashreq Bank Dubai
Umniyati Street (off Al Asayel Street Burj Khalifa Community,,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 2223333
Banking and Financial Services
Mashreq Bank Dubai Technographics
Mashreq Bank Dubai Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mashreq Bank Dubai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5400 Mashreq Bank Dubai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mashreq Bank Dubai has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2021, Kore.ai for Chatbots and Conversational AI in 2023, Sui Blockchain Platform for Blockchain Platform in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mashreq Bank Dubai is running and its propensity to invest more and deepen its relationship with IBM , Kore.ai , Sui or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mashreq Bank Dubai revenues, which have grown to $2.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mashreq Bank Dubai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mashreq Bank Dubai Tech Stack and Enterprise Applications
Mashreq Bank Dubai ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | Expleo Group | 2021 | 2021 |
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Mashreq Bank Dubai AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kore.ai | Legacy | Kore.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Mashreq Bank Dubai Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sui | Legacy | Sui Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2024 | 2024 |
In 2024, Mashreq implemented Sui Blockchain Platform, a Blockchain Platform, to underpin a blockchain based corporate carbon offsetting offering developed in collaboration with Fils. The MoU signed at Mashreq Global HQ initiated a program to integrate carbon offsetting directly from Mashreq corporate accounts for selected UAE based corporate clients, with an initial solution expected in the first half of 2024.
Configuration emphasized tokenization and fractionalization of carbon credits, an immutable ledger for tracking credit provenance to avoid double counting, and account level linkage for transaction authorization. The Sui Blockchain Platform implementation incorporated wallet and account mapping capabilities, audit and reporting instrumentation, and transparent KPI recording to support ESG enforcement and traceability. These functional modules align with core Blockchain Platform capabilities for token management, transaction orchestration, and provenance auditing.
Operational integration connected the blockchain ledger to Mashreq corporate account flows so corporates can purchase fractionalized credits without direct access to carbon credit markets, while preserving bank authorization controls. Deployment scope focused on Mashreq Corporate and Investment Banking clients in the UAE and intends to simplify purchasing, auditing, and reporting of carbon credits through Mashreq. The arrangement leverages Fils infrastructure for sustainability product provisioning alongside the Sui Blockchain Platform ledger.
Governance is established through the Mashreq Fils MOU, with oversight from Mashreq corporate leadership and engagement from UAE trade officials to reinforce transparency and reduce greenwashing through on chain provenance. The implementation embeds audit trails and KPI transparency within the Sui Blockchain Platform to support regulatory scrutiny and client reporting. Rollout will proceed with selected UAE based corporate clients, with Fils supplying the sustainability product framework and Mashreq operating account level delivery.
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Blockchain Platform | Blockchain |
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2023 | 2023 |
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Mashreq Bank Dubai Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Mashreq Bank Dubai Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2024 | 2024 |
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Mashreq Bank Dubai CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2020 | 2020 |
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Mashreq Bank Dubai ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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Mashreq Bank Dubai Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Asset and Wealth Management | Investment Management |
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2021 | 2021 |
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Mashreq Bank Dubai TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Mashreq Bank Dubai PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Mashreq Bank Dubai IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2023 | 2023 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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Mashreq Bank Dubai CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Mashreq Bank Dubai
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mashreq Bank Dubai Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mashreq Bank Dubai IT executives and key decision makers. This section highlights Mashreq Bank Dubai's latest recorded technology evaluations, including Openlink Rightangle for CTRM on 2025-02-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mashreq Bank Dubai digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-26 | Mashreq Bank Dubai | Evaluated | ION Investment Group | Openlink Rightangle | CTRM | TRM |
FAQ - APPS RUN THE WORLD Mashreq Bank Dubai Technographics
Mashreq Bank Dubai is a Banking and Financial Services organization based in United Arab Emirates,
with around 5400 employees and annual revenues of $2.92 billion.
Mashreq Bank Dubai operates a diverse technology stack with applications such as
IBM Maximo, Kore.ai and Sui Blockchain Platform,
covering areas like Enterprise Asset Management, Chatbots and Conversational AI and Blockchain Platform.
Mashreq Bank Dubai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Kore.ai and Sui.
Mashreq Bank Dubai recently adopted applications including
,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mashreq Bank Dubai’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mashreq Bank Dubai’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mashreq Bank Dubai technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.