Dubai, x,
United Arab Emirates
Mashreq Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mashreq and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5400 Mashreq employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mashreq has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2021, Kore.ai for Chatbots and Conversational AI in 2023, Sui Blockchain Platform for Blockchain Platform in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mashreq is running and its propensity to invest more and deepen its relationship with IBM , Kore.ai , Sui or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mashreq revenues, which have grown to $2.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mashreq intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | Expleo Group | 2021 | 2021 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kore.ai | Legacy | Kore.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
|
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sui | Legacy | Sui Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2024 | 2024 |
In 2024, Mashreq implemented Sui Blockchain Platform, a Blockchain Platform, to underpin a blockchain based corporate carbon offsetting offering developed in collaboration with Fils. The MoU signed at Mashreq Global HQ initiated a program to integrate carbon offsetting directly from Mashreq corporate accounts for selected UAE based corporate clients, with an initial solution expected in the first half of 2024.
Configuration emphasized tokenization and fractionalization of carbon credits, an immutable ledger for tracking credit provenance to avoid double counting, and account level linkage for transaction authorization. The Sui Blockchain Platform implementation incorporated wallet and account mapping capabilities, audit and reporting instrumentation, and transparent KPI recording to support ESG enforcement and traceability. These functional modules align with core Blockchain Platform capabilities for token management, transaction orchestration, and provenance auditing.
Operational integration connected the blockchain ledger to Mashreq corporate account flows so corporates can purchase fractionalized credits without direct access to carbon credit markets, while preserving bank authorization controls. Deployment scope focused on Mashreq Corporate and Investment Banking clients in the UAE and intends to simplify purchasing, auditing, and reporting of carbon credits through Mashreq. The arrangement leverages Fils infrastructure for sustainability product provisioning alongside the Sui Blockchain Platform ledger.
Governance is established through the Mashreq Fils MOU, with oversight from Mashreq corporate leadership and engagement from UAE trade officials to reinforce transparency and reduce greenwashing through on chain provenance. The implementation embeds audit trails and KPI transparency within the Sui Blockchain Platform to support regulatory scrutiny and client reporting. Rollout will proceed with selected UAE based corporate clients, with Fils supplying the sustainability product framework and Mashreq operating account level delivery.
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Blockchain Platform | Blockchain |
|
2023 | 2023 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
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Collaboration | Collaboration |
|
2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2024 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Tag Management | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Remote Monitoring and Management | ITSM |
|
2022 | 2022 |
|
Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Asset and Wealth Management | Investment Management |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
|
2022 | 2022 |
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AML, Fraud and Compliance | TRM |
|
2020 | 2020 |
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AML, Fraud and Compliance | TRM |
|
2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Robotic Process Automation | PaaS |
|
2015 | 2015 |
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Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2023 | 2023 |
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Servers, Storage and Networking | IaaS |
|
2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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