Massachusetts Water Resource Authority
Charlestown Navy Yard 100 First Ave, Building 39,
Boston, 2129, MA,
United States
Boston, 2129, MA,
United States
1 617-242-6000
Utilities
Massachusetts Water Resource Authority Technographics
Massachusetts Water Resource Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Massachusetts Water Resource Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1205 Massachusetts Water Resource Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Massachusetts Water Resource Authority has purchased the following applications: Infor Lawson for ERP Financial in 2016, IBM Maximo for Enterprise Asset Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Massachusetts Water Resource Authority is running and its propensity to invest more and deepen its relationship with Infor , IBM , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Massachusetts Water Resource Authority revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Massachusetts Water Resource Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Massachusetts Water Resource Authority Tech Stack and Enterprise Applications
Massachusetts Water Resource Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Massachusetts Water Resource Authority implemented Infor Lawson as its ERP Financial system. The Infor Lawson financial reporting system is used to record the authority's financial transactions and serve as the central transactional ledger for MWRA accounting activity.
Deployment encompassed core ERP Financial capabilities, with configuration focused on general ledger, accounts payable, accounts receivable, fixed asset accounting and financial reporting. Infor Lawson was configured to support transaction capture, period close orchestration, chart of accounts management and statutory reporting workflows consistent with public utilities accounting requirements.
The implementation covers finance and accounting functions across MWRA operations, aligning transactional recording with budget and cost center structures for plant and regional activities. Governance emphasis was placed on centralized financial control and standardized posting and reporting processes to ensure consistent financial records across departments.
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Massachusetts Water Resource Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Massachusetts Water Resource Authority implemented IBM Maximo as its Enterprise Asset Management platform. The program initiated an upgrade to the latest IBM Maximo software version across the authority, positioning the application as the central system for asset register and maintenance planning functions.
Deployment scope included installation of additional Maximo modules, specifically Spatial Asset Management and Maximo Anywhere, and configuration of work management and preventive maintenance workflows. IBM Maximo was configured to support asset hierarchies, spatial mapping of infrastructure, and mobile field service capabilities through Maximo Anywhere to align maintenance and inspection processes with the utility operational model.
The project consolidated a variety of disparate MWRA asset databases into the IBM Maximo environment and replaced the existing MIS helpdesk with IBM Control Desk to centralize incident and service request handling. Integrations focused on database consolidation and operational handoffs between the asset management core and the new service desk, supporting end to end work execution from planning to field completion.
Governance and rollout followed a defined schedule, the implementation timeline was 26 months from notice to proceed and the program budget was set not to exceed 2,625,904 dollars. Data consolidation controls and phased cutovers were applied to minimize service disruption while standardizing asset data and operational processes across MWRA departments.
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Massachusetts Water Resource Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Massachusetts Water Resource Authority implemented Cisco Webex Meetings in an Audio Video and Web Conferencing deployment. Cisco Webex Meetings is embedded on the Massachusetts Water Resource Authority website to provide browser accessible audio and video conferencing for both external stakeholder engagement and internal collaboration. The deployment leverages cloud hosted meeting services to deliver meeting scheduling, real time video and audio, screen sharing, and recording capabilities typical of Audio Video and Web Conferencing solutions.
Configuration emphasizes web based access and meeting workflows, enabling participants to join from browsers or native Webex clients and allowing public facing sessions to be hosted directly via the site. Operational coverage addresses MWRA communications and collaboration needs across organizational departments given the agency scale, with the website integration serving as the customer facing meeting layer. Governance is focused on access controls and meeting scheduling policies to separate public sessions from internal collaboration, aligning operational practices with standard Audio Video and Web Conferencing requirements. The Cisco Webex Meetings application is the visible conferencing interface on mwra.com and the full application name Cisco Webex Meetings is present in the site integration.
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Massachusetts Water Resource Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Massachusetts Water Resource Authority Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Workplace & Communications MSP | Managed Services Provider (MSP) |
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2022 | 2023 |
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IT Decision Makers and Key Stakeholders at Massachusetts Water Resource Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Assets Manager | Manager | Operations | |
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Facilities Manager | Manager | Operations | |
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Maintenance Manager | Manager | Finance | |
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Director, Wastewater Operations & Maintenance | Director | Finance | |
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Environmental Manager | Manager | Finance | |
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Director of Environmental Quality, Water and Wastewater | Director | Finance | |
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Program Manager - Engineering | Manager | Finance | |
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Apps Being Evaluated by Massachusetts Water Resource Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Massachusetts Water Resource Authority IT executives and key decision makers. This section highlights Massachusetts Water Resource Authority's latest recorded technology evaluations, including SS&C Portia for Portfolio and Investment Management on 2025-03-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Massachusetts Water Resource Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-13 | Massachusetts Water Resource Authority | Evaluated | SS&C Technologies | SS&C Portia | Portfolio and Investment Management | Investment Management |
FAQ - APPS RUN THE WORLD Massachusetts Water Resource Authority Technographics
Massachusetts Water Resource Authority is a Utilities organization based in United States,
with around 1205 employees and annual revenues of $350.0 million.
Massachusetts Water Resource Authority operates a diverse technology stack with applications such as
Infor Lawson, IBM Maximo and Cisco Webex Meetings,
covering areas like ERP Financial, Enterprise Asset Management and Audio Video and Web Conferencing.
Massachusetts Water Resource Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, IBM and Cisco Systems.
Massachusetts Water Resource Authority recently adopted applications including
NWN Carousel Managed Services in 2022, Okta Identity Cloud in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Massachusetts Water Resource Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Massachusetts Water Resource Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Massachusetts Water Resource Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.