Maui Jim
One Aloha Lane,
Peoria, 61615, IL,
United States
Peoria, 61615, IL,
United States
1 188-866-5905
Manufacturing
Maui Jim Technographics
Maui Jim Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maui Jim and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Maui Jim employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maui Jim has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, Workday Recruiting for Recruiting, Applicant Tracking System in 2014, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maui Jim is running and its propensity to invest more and deepen its relationship with PayPal , Workday , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maui Jim revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maui Jim intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maui Jim Tech Stack and Enterprise Applications
Maui Jim ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Maui Jim implemented PayPal Enterprise for Payment Processing on its public website. Maui Jim implemented PayPal Enterprise as its Payment Processing solution to handle online checkout and to serve ecommerce and finance business functions across the company website.
The PayPal Enterprise deployment uses a combination of hosted checkout flows and API based payment gateway connections to support authorization, capture, tokenization, and dispute handling workflows typical of Payment Processing implementations. Configuration included hosted payment pages and token storage to limit card data exposure, and configuration of refund and settlement workflows within the PayPal Enterprise console.
Operational coverage centers on the ecommerce storefront and finance operations, with payment operations and reconciliation workflows routed to finance and order management processes. Governance includes centralized transaction routing, configured refund and dispute procedures, and coordination between ecommerce and finance teams for transaction reconciliation and PCI compliance responsibilities.
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Maui Jim HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
Maui Jim implemented Workday Recruiting in 2014 as its enterprise applicant tracking platform. Workday Recruiting, classified as Recruiting,Applicant Tracking System, was provisioned to centralize job requisitions, applicant records, and candidate workflows and to present openings on the corporate careers presence.
The deployment configured core Workday Recruiting modules including job requisition management, candidate management and screening, interview orchestration, and offer management, with Workday Recruiting serving as the system of record for external applicants. Configuration emphasized role-based requisition approvals, structured hiring stages, and candidate status tracking to align HR intake, sourcing, and selection processes.
The implementation exposes job postings via the Workday-hosted careers endpoint that surfaces on mauijim.com, routing candidate applications into Workday Recruiting for intake and workflow processing. Operational scope centers on HR and Talent Acquisition, with governance enforced through in-platform approval workflows and hiring-stage controls to standardize sourcing to hire workflows.
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Maui Jim AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Maui Jim implemented Zendesk Chat on its public website to provide live conversational support for online customers and site visitors. The deployment uses Zendesk Chat and is aligned to the Chatbots and Conversational AI category, positioning the application as the primary web chat channel for the companys customer support and e-commerce front end.
The implementation is a cloud hosted, embeddable web chat deployment using the Zendesk Chat widget and standard real time messaging flows. Functional modules and capabilities in use include live chat sessions, queue based routing to agents, canned responses and scripted workflows, chat transcripts and visitor context capture from product and checkout pages, and agent controls for transfer and escalation. Operational coverage centers on customer support and e-commerce teams interacting with site visitors, with governance focused on chat workflow configuration, agent routing rules, and standardized response libraries to manage web channel interactions.
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Maui Jim Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Maui Jim Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Editing | Content Management |
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2021 | 2021 |
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Maui Jim eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Maui Jim CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Social Media Management | CRM |
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2019 | 2019 |
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Maui Jim ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Maui Jim SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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Maui Jim TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Maui Jim PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2012 | 2012 |
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Data Replication | PaaS |
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2023 | 2023 |
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Master Data Management | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Maui Jim IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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Maui Jim CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Maui Jim
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President, Human Resources | VP | HR | |
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Human Resources Business Partner | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Recruitment Specialist | Manager | HR | |
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Director, Customer Care Operations | Director | Customer Service | |
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Director of CX | Director | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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RX Customer Service Manager | Manager | Customer Service | |
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Apps Being Evaluated by Maui Jim Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maui Jim IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maui Jim digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Maui Jim Technographics
Maui Jim is a Manufacturing organization based in United States,
with around 1100 employees and annual revenues of $300.0 million.
Maui Jim operates a diverse technology stack with applications such as
PayPal Enterprise, Workday Recruiting and Zendesk Chat,
covering areas like Payment Processing, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Maui Jim has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Workday and Zendesk.
Maui Jim recently adopted applications including
Salesforce Loyalty Management in 2023, Syniti Replicate in 2023 and Syniti Knowledge Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maui Jim’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Maui Jim’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maui Jim technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.