London, W1W 7LT,
United Kingdom
Mava Technographics
Mava Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mava and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Mava employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mava has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Mava for Customer Support in 2023, OneTrust Cookie Consent for Governance, Risk and Compliance in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mava is running and its propensity to invest more and deepen its relationship with Google , Koia Global , MailerLite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mava revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mava intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mava Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Koia Global | Legacy | Mava | Customer Support | CRM | n/a | 2023 | 2023 |
In 2023, Mava implemented Mava for Customer Support on its public website. The deployment uses the Koia Global supplied application Mava as the primary customer-facing support channel for a UK professional services firm with around 10 employees, embedding support directly into the corporate site for client outreach and case intake.
The implementation configures the Mava application to operate as a web-embedded support widget and ticket capture system, preserving conversation history and customer context. Typical Customer Support capabilities were enabled, including ticket creation from web sessions, prioritized categorization, agent inbox workflows, and a lightweight knowledge base search to assist first response and resolution workflows.
Operational coverage is focused on client-facing support for professional services engagements, with internal assignment of tickets to a small support roster and defined ticket lifecycle governance. Rollout was limited to the website channel, with process adjustments for triage and ownership to align with the companys compact team structure, and the Mava application serves as the centralized support interface for ongoing customer interactions.
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Mava
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mava Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||