Maybank
Menara Maybank 100 Jalan Tun Perak,
Kuala Lumpur, 50480,
Malaysia
Kuala Lumpur, 50480,
Malaysia
603 2070 8833
Banking and Financial Services
Maybank Technographics
Maybank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maybank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 43000 Maybank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maybank has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, In-House ATS for Applicant Tracking System in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maybank is running and its propensity to invest more and deepen its relationship with Oracle , In-House Applications , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maybank revenues, which have grown to $5.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maybank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maybank Tech Stack and Enterprise Applications
Maybank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Maybank implemented Oracle E-Business Suite as an ERP Financial deployment spanning its head office and regional offices. The rollout emphasized Oracle Finance applications to standardize accounts payable, supplier master data and regulatory reporting across HO and branches.
Functional configuration concentrated on accounts payable workflows including an AP Invoice inbound program and a Supplier Master Conversion program, plus the design and development of regulatory and FSG business reports for head office and branches. Implementation activities included detailed business analysis with end users and stakeholders to capture system and operational requirements, and management of customized objects via a MOSCOW prioritized list.
Operational coverage extended across the bank's head office and regional sites with responsibility for post production BAU support, cross regional debugging, and issue resolution led by regional finance analysts. The Oracle E-Business Suite deployment was documented with control artifacts RD011, AN100, TE025 and user guides, with formal approvals obtained from respective business stakeholders.
Governance centered on business analysis driven requirement validation, stakeholder sign off on technical specifications and user documentation, and structured handover and knowledge transfer to BAU teams. Subject matter experts provided ongoing regional support and guidance to sustain finance operations under the ERP Financial application.
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Maybank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
Maybank in 2016 selected and deployed an In‑House ATS (Applicant Tracking System) to replace a legacy recruiting platform. The in‑house application was integrated with Maybank’s public website to capture job postings and candidate applications, standardizing applicant intake and automating core hiring workflows.
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Benefits Administration | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Employee Self Service | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Maybank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Maybank deployed Cisco Webex Meetings on its public website to provide Audio Video and Web Conferencing capabilities for both customer-facing interactions and internal collaboration. Cisco Webex Meetings is used as an embedded browser-accessible meeting layer on maybank2u and corporate web properties, leveraging typical category functionality such as real time audio and video conferencing, screen sharing, meeting scheduling and meeting recording to support synchronous customer engagement and staff communications.
The implementation emphasizes web integration, positioning Cisco Webex Meetings as the primary Audio Video and Web Conferencing interface exposed through Maybank’s digital channels. Operational coverage spans customer service touchpoints and corporate communications, with provisioning, access controls and meeting governance managed through central IT and digital channels workflows to align conferencing use with bank compliance and channel operations.
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Maybank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Maybank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2015 |
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Maybank EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2015 |
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Maybank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Maybank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2013 | 2014 |
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Maybank PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Maybank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2011 |
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Maybank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2016 | 2016 |
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Maybank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2018 | 2018 |
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API Management | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2017 | 2017 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Maybank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Maybank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Maybank
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President, Head IT - Regional Wealth Management | VP | IT | |
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Head, Global Banking | Director | Finance | |
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CIO | CXO | Finance | |
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Vice President, Head, IT Audit | VP | IT | |
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Executive Vice President, Information Technology | VP | IT | |
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Head CRM | Director | Finance | |
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AVP, Service Level Management | VP | Operations | |
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Head of HRIS | Director | HR | |
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Group Chief Technology Officer | CXO | IT | |
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CIO, International | CXO | IT | |
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Senior Executive – Major Incident Management and Problem Management ( ITSM ) | Director | IT | |
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Head, Agile & Change CoE, Group Strategy | Director | IT | |
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AVP DevOps Lead | VP | IT | |
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IT Service Management Lead | Service Delivery Manager | Manager | IT | |
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Apps Being Evaluated by Maybank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maybank IT executives and key decision makers. This section highlights Maybank's latest recorded technology evaluations, including Maybank MyHR2u for Employee Self Service on 2025-07-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maybank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-22 | Maybank | Evaluated | In-House Applications | Maybank MyHR2u | Employee Self Service | HCM |
FAQ - APPS RUN THE WORLD Maybank Technographics
Maybank is a Banking and Financial Services organization based in Malaysia,
with around 43000 employees and annual revenues of $5.37 billion.
Maybank operates a diverse technology stack with applications such as
Oracle E-Business Suite, In-House ATS and Cisco Webex Meetings,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Maybank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, In-House Applications and Cisco Systems.
Maybank recently adopted applications including
Imperva Sonar in 2021, Cisco Webex Meetings in 2020 and Microsoft Visual Basic .NET in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maybank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Maybank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maybank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.