Melbourne Cricket Club
Brunton Ave, Richmond,
Melbourne, 3002, VIC,
Australia
Melbourne, 3002, VIC,
Australia
61 3 9657-8888
Leisure and Hospitality
Melbourne Cricket Club Technographics
Melbourne Cricket Club Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Melbourne Cricket Club and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Melbourne Cricket Club employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Melbourne Cricket Club has purchased the following applications: Infor SunSystems for ERP Financial in 2017, ELMO HR Core for Core HR in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Melbourne Cricket Club is running and its propensity to invest more and deepen its relationship with Infor , ELMO Software , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Melbourne Cricket Club revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Melbourne Cricket Club intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Melbourne Cricket Club Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Melbourne Cricket Club implemented Infor SunSystems as its ERP Financial platform to centralize financial control for venue operations and event accounting. The deployment positioned Infor SunSystems as the MCC financial system for transaction posting, general ledger consolidation, accounts payable processing and financial reporting, aligning core finance functions with stadium event cycles and commercial facility revenues.
Configuration work focused on traditional ERP Financial modules, including chart of accounts design, multicurrency and multi-entity ledger structures, accounts payable workflows and reporting configuration, while ensuring a payroll interface capability was available. Infor SunSystems was configured to accept payroll and hours data feeds, consistent with the club requirement that event day hours be captured and exported into the financial ledger for accurate cost allocation.
Integrations were scoped to support outbound payroll and rostering data flows, specifically the requirement to export casual staff hours and pay data to ADP and to SunSystems as the central financial repository. Operational coverage extended across finance, payroll and HR processes that support event day staff and venue operations, enabling reconciled posting of event labour costs into the Infor SunSystems ERP Financial ledger.
Governance changes centered on centralized financial posting and reconciliations for event payroll, with process controls for data exchange between the workforce management tendered system, ADP payroll and Infor SunSystems. The implementation emphasized configuration-driven interfaces and accounting workflow controls to align event rostering, payroll calculation and financial postings across the MCC financial function.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO HR Core | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Melbourne Cricket Club implemented ELMO HR Core from ELMO Software. ELMO HR Core is a Core HR application deployed to support HR administration for the 220-employee leisure and hospitality organisation based in Australia.
The implementation configured standard Core HR modules including employee master records, position management, organisational charting, onboarding and offboarding workflows, leave and absence management, performance review templates, and compliance tracking. Configuration work emphasized role-based access controls, configurable approval workflows, and templated HR forms to align with the club's People and Culture processes.
The solution was provisioned through ELMO Software's cloud delivery model, enabling browser and mobile access for HR administrators, managers, and employees across the organisation. System configuration supported HR case management, auditability of employee lifecycle events, and centralized storage of personnel records.
Operational scope encompassed People and Culture, HR administration, line managers, and payroll administration workflows for Melbourne Cricket Club staff. Governance measures implemented in the Core HR application included approval hierarchies, data stewardship roles, and documented processes to standardize record keeping and compliance within the Core HR environment.
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Melbourne Cricket Club deployed LivePerson Conversational Cloud on its public website. LivePerson Conversational Cloud is being used as a Chatbots and Conversational AI application to deliver web-based conversational engagements supporting customer service, member services, and event information for the club.
The implementation centers on conversational bot workflows, web-embedded chat widget deployment, session management, and live agent handoff configurations. LivePerson Conversational Cloud was configured with conversation designer assets and intent modeling to automate routine inquiries while providing escalation paths to human agents, and it exposes analytics and transcript data for operational monitoring.
Operational coverage is focused on the MCC website channel and customer-facing service functions, with governance oriented toward conversational content management, agent workflow alignment, and staged rollout of dialogue flows. Training and operational readiness emphasized agent escalation procedures and content version control to ensure consistent member communications while preserving the web-first conversational architecture.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Security MSP | Managed Services Provider (MSP) |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Melbourne Cricket Club
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Melbourne Cricket Club Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Melbourne Cricket Club IT executives and key decision makers. This section highlights Melbourne Cricket Club's latest recorded technology evaluations, including IBM Maximo for Enterprise Asset Management on 2024-12-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Melbourne Cricket Club digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Melbourne Cricket Club Technographics
Melbourne Cricket Club is a Leisure and Hospitality organization based in Australia,
with around 220 employees and annual revenues of $130.0 million.
Melbourne Cricket Club operates a diverse technology stack with applications such as
Infor SunSystems, ELMO HR Core and LivePerson Conversational Cloud,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Melbourne Cricket Club has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, ELMO Software and LivePerson.
Melbourne Cricket Club recently adopted applications including
NCC Group Managed Services in 2021, ELMO HR Core in 2020 and LivePerson Conversational Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Melbourne Cricket Club’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Melbourne Cricket Club’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Melbourne Cricket Club technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.