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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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Mercedes-Benz Toowong Australia
Location
Cnr Moggill Road & Harrys Road,
Brisbane, 4068, QLD,
Australia
Website
https://www.mbtoowong.com.au/
Phone
61 7 8704-4500
Artw industry
Automotive
Employee
Revenue

Mercedes-Benz Toowong Australia Technographics

Mercedes-Benz Toowong Australia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mercedes-Benz Toowong Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Mercedes-Benz Toowong Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mercedes-Benz Toowong Australia has purchased the following applications: Dealer Drive Dealership CRM for Automotive Dealership CRM in 2013, LiveChat for Chatbots and Conversational AI in 2015, Amazon CloudFront for Content Delivery Network in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mercedes-Benz Toowong Australia is running and its propensity to invest more and deepen its relationship with Dealer Drive , LiveChat, Inc. , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mercedes-Benz Toowong Australia revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercedes-Benz Toowong Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mercedes-Benz Toowong Australia Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Dealer Drive Legacy Dealer Drive Dealership CRM Automotive Dealership CRM CRM n/a 2013 2013 In 2013, Mercedes‑Benz Toowong implemented Dealer Drive Dealership CRM, deploying an Automotive Dealership CRM at its Toowong site in Queensland, Australia. The rollout went live in October 2013 and established Dealer Drive Dealership CRM as the primary system for customer record management across the dealership. The implementation focused on standardizing test drive workflows, logging and assignment of service loan vehicles, and capturing consolidated customer data to support sales and service workflows. Dealer Drive Dealership CRM was configured to provide role-based access for front desk, service advisors, and sales staff, and to generate operational reporting used in day-to-day management. Operational scope covered sales and fixed operations within the single Toowong dealership, with the application used to improve staff accountability and to centralize customer interaction records. The deployment emphasized transactional capture at point of contact, automated test drive and loan vehicle status tracking, and consolidated customer profiles to support follow up and service history visibility. Governance changes included standardized data entry processes and responsibility assignment for test drive approvals and loan vehicle sign out, increasing visibility for management. Mercedes‑Benz Toowong reports substantial time and cost savings and more timely management reporting since adopting Dealer Drive in October 2013.
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Tag Management CRM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon CloudFront Content Delivery Network IaaS n/a 2019 2019
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Fleet Management SCM 2018 2018
IT Decision Makers and Key Stakeholders at Mercedes-Benz Toowong Australia
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Mercedes-Benz Toowong Australia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mercedes-Benz Toowong Australia Technographics

Mercedes-Benz Toowong Australia is a Automotive organization based in Australia, with around 50 employees and annual revenues of $50.0 million.

Mercedes-Benz Toowong Australia operates a diverse technology stack with applications such as Dealer Drive Dealership CRM, LiveChat and Amazon CloudFront, covering areas like Automotive Dealership CRM, Chatbots and Conversational AI and Content Delivery Network.

Mercedes-Benz Toowong Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Dealer Drive, LiveChat, Inc. and Amazon Web Services (AWS).

Mercedes-Benz Toowong Australia recently adopted applications including Adobe Audience Manager in 2020, Adobe Launch in 2020 and Adobe Analytics Cloud in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mercedes-Benz Toowong Australia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mercedes-Benz Toowong Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mercedes-Benz Toowong Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.