MetroPlusHealth
50 Water St #7,
New York, 10004, NY,
United States
New York, 10004, NY,
United States
1 866-496-6636
Insurance
MetroPlusHealth Technographics
MetroPlusHealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MetroPlusHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1649 MetroPlusHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MetroPlusHealth has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2023, Oracle Peoplesoft Compensation for Compensation Management in 2023, HealthRules Payer for Core Admin Processing System in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MetroPlusHealth is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MetroPlusHealth revenues, which have grown to $610.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MetroPlusHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MetroPlusHealth Tech Stack and Enterprise Applications
MetroPlusHealth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, MetroPlusHealth implemented Oracle PeopleSoft ERP within its Finance organization, establishing a formal ERP Financial platform for accounting and reporting. The deployment emphasizes Oracle PeopleSoft ERP as the primary system for general ledger processing, month-end close orchestration, and financial reporting workflows, aligning application ownership with the Finance department at the MetroPlusHealth headquarters in New York.
Configuration work centered on PeopleSoft General Ledger System capabilities, including journal entry management, recurring journal entries, accruals, reclassifications, and account reconciliations. Operational responsibilities documented in the implementation include maintaining month-end closing checklists, a department calendar for close activities, and shared reporting artifacts to support internal and external audit readiness, tasks explicitly assigned to roles such as the Financial Reporting & Accounting Analyst.
The implementation's operational scope is the Finance department located at 50 Water Street, 7th Floor, New York, NY, supporting financial accounting for MetroPlusHealth operations that serve Bronx, Brooklyn, Manhattan, Queens and Staten Island. Functional impact is concentrated on accounting, financial reporting, and audit support processes, with role-level proficiencies in PeopleSoft General Ledger, Microsoft Excel, and documentation management embedded into day-to-day workflows.
Governance elements noted in the job profile reflect process-driven controls, including routine reconciliations, verification of transactions, and maintenance of documentation for month-end and year-end close activities. These governance practices indicate a structured rollout of ERP Financial controls and clear operational ownership for journal entries, reconciliations, and audit support within MetroPlusHealth's Finance function.
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MetroPlusHealth HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Compensation | Compensation Management | HCM | n/a | 2023 | 2023 |
In 2023, MetroPlusHealth implemented Oracle Peoplesoft Compensation as its Compensation Management application for corporate human resources. The deployment established a centralized compensation administration layer to manage pay actions, approvals, and position-level compensation decisions across HR and partnering departments.
Oracle Peoplesoft Compensation was configured to support core functional modules including compensation administration, position management and vacancy control workflows, compensation analysis and business case justification capture, audit trails for personnel data, and HRIS reporting to support managerial decision making. Configuration work emphasized templates for job description revisions, automation of compensation review documentation, and structured capture of approval rationale to support compliance and auditability.
Integrations were executed with internal HRMS processes and broader IT systems to surface PeopleSoft data into HR reporting and to coordinate compensation workflows with Budget, Labor Relations, Recruitment, Training & Development, Legal Affairs, and EEO teams. Operational coverage centers on HR generalists and managers supporting a population of over 1,500 leaders, managers, consultants, and employees, with PeopleSoft serving as the authoritative source for personnel data audits and compensation records.
Governance and process restructuring accompanied the rollout, formalizing the Vacancy Control Board process to require PeopleSoft-based compensation analysis and documented business cases, instituting regular personnel file audits within PeopleSoft, and building a central repository of process maps and reference guides to standardize procedures and transfer knowledge across HR. These controls align Compensation Management workflows with Budget review and leadership approvals, and support ongoing compliance and decision transparency.
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Core HR | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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MetroPlusHealth ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 MetroPlusHealth implemented HealthRules Payer as its Core Admin Processing System. The deployment established HealthRules Payer as the centralized platform for payer administration, bringing member administration, claims adjudication, and data analysis workflows under a rules-driven engine. A Senior Consultant in MIS has been engaged since May 2021 to lead configuration, operational tuning, and ongoing data analysis activities.
Configuration efforts targeted core functional areas common to a Core Admin Processing System, including enrollment and eligibility workflows, claims adjudication, benefits and plan configuration, provider management, rating controls, and data extract capabilities for reporting. HealthRules Payer was configured with policy and adjudication rule sets to automate eligibility checks and claims decisioning, and the implementation emphasized extensible data models to support plan variations and analytic feeds.
Operational coverage includes payer functions such as member services, claims processing, finance interface points, and MIS-led analytics, with the MIS team managing configuration governance and change control. Integrations are focused on data feeds and reporting pipelines to enable ongoing data analysis, and the implementation has continued to be refined and operationalized since the 2021 go-live of HealthRules Payer.
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Medical Care Management | ERP Services and Operations |
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2016 | 2016 |
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MetroPlusHealth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2015 | 2015 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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MetroPlusHealth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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MetroPlusHealth ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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MetroPlusHealth PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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MetroPlusHealth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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MetroPlusHealth CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at MetroPlusHealth
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MetroPlusHealth Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MetroPlusHealth IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MetroPlusHealth digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MetroPlusHealth Technographics
MetroPlusHealth is a Insurance organization based in United States,
with around 1649 employees and annual revenues of $610.0 million.
MetroPlusHealth operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle Peoplesoft Compensation and HealthRules Payer,
covering areas like ERP Financial, Compensation Management and Core Admin Processing System.
MetroPlusHealth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and HealthEdge Software.
MetroPlusHealth recently adopted applications including
Salesforce Health Cloud in 2024, Salesforce Vlocity in 2024 and Salesforce Service Cloud in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MetroPlusHealth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MetroPlusHealth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MetroPlusHealth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.