New York, 10004, NY,
United States
MetroPlusHealth Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MetroPlusHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1649 MetroPlusHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MetroPlusHealth has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, PostHog for Apps Development in 2021, Amwell Telemedicine for Audio Video and Web Conferencing in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MetroPlusHealth is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , PostHog or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MetroPlusHealth revenues, which have grown to $610.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MetroPlusHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| PostHog | Legacy | PostHog | Apps Development | PaaS | n/a | 2021 | 2021 | ||
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Transactional Email | PaaS |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| American Well | Legacy | Amwell Telemedicine | Audio Video and Web Conferencing | Collaboration | n/a | 2015 | 2015 | In 2015 MetroPlusHealth deployed Amwell Telemedicine as an Audio Video and Web Conferencing solution to enable virtual clinical encounters for its membership. MetroPlusHealth, a wholly owned subsidiary of NYC Health + Hospitals, serves more than 550,000 members in New York City, 72% of whom are covered through Medicaid, and the implementation targeted broad access for public program populations. The Amwell Telemedicine deployment emphasized core telehealth capabilities typical of the Audio Video and Web Conferencing category, including secure live video visits, appointment scheduling, clinician session orchestration, and digital patient intake and consent workflows. Configuration work focused on secure communications aligned with HIPAA requirements and on integrating telehealth sessions into clinician workflows to support primary care and urgent virtual visit pathways. In response to the COVID-19 crisis MetroPlusHealth partnered with Amwell to extend virtual visits to the entire member base, and the organization used multichannel marketing to drive telehealth adoption across member outreach channels. Operational coverage was citywide within MetroPlusHealth’s New York City membership, with emphasis on improving access for Medicaid beneficiaries through remote care delivery. Governance and operational alignment concentrated on updating clinical protocols, member support processes, and outreach practices to support sustained virtual visit operations. The implementation positions MetroPlusHealth, Amwell Telemedicine, and the Audio Video and Web Conferencing capability as the primary virtual visit delivery channel for member facing care. | |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Compensation Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core Admin Processing System | ERP Services and Operations |
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2021 | 2021 |
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Medical Care Management | ERP Services and Operations |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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