Washington, 20001, DC,
United States
Metropolitan Washington Airports Authority Technographics
Metropolitan Washington Airports Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metropolitan Washington Airports Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1750 Metropolitan Washington Airports Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metropolitan Washington Airports Authority has purchased the following applications: Workday Financial Management for ERP Financial in 2018, Workday Benefits for Benefits Administration in 2018, IBM Maximo for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metropolitan Washington Airports Authority is running and its propensity to invest more and deepen its relationship with Workday , UKG , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metropolitan Washington Airports Authority revenues, which have grown to $925.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metropolitan Washington Airports Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metropolitan Washington Airports Authority Tech Stack and Enterprise Applications
Metropolitan Washington Airports Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Metropolitan Washington Airports Authority implemented Workday Financial Management. Workday Financial Management was established as the enterprise ERP Financial platform to centralize back-office finance, procurement and executive reporting for MWAA.
The implementation configured core financial modules consistent with the ERP Financial category, including general ledger, accounts payable, procurement workflows, asset accounting and financial reporting. Automation was applied to invoice processing and transaction workflows, and the program drove digitization of more than 10 back-office processes to reduce manual handoffs and streamline approvals.
Integrations focused on simplifying procurement system integrations and consolidating transactional feeds that support enhanced reporting. Operational coverage included organization-wide finance and procurement functions, with workstreams coordinated to produce real-time operational dashboards and refined strategic KPIs for C-suite consumption.
Governance was centralized under a corporate system owner for the full-platform Workday ERP solution, who brought ERP support in-house and led continuous process review and efficiency initiatives. Those governance changes included simplifying procurement integrations, institutionalizing process reviews to eliminate bottlenecks, and a documented shift to internal ERP support that realized annual support cost savings exceeding $250,000.
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Metropolitan Washington Airports Authority HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2018 | 2019 |
In 2018, Metropolitan Washington Airports Authority implemented Workday Benefits to support Benefits Administration for its Human Resources operations. The deployment covered the Airports Authority, which employs approximately 1,750 staff, and was led by the organization’s Workday Human Capital Management Functional Area Lead.
The implementation aligned Workday Benefits with adjacent HCM modules, and teams configured over 100 Workday business processes to improve the employee and candidate experience. The program included configuration and multiple testing cycles across Recruiting, Compensation, Talent, Time, Time Off, Benefits and Core HCM modules, executing over 2,000 test case scenarios. Workday Benefits was configured to support benefits enrollment and standard Benefits Administration workflows consistent with the broader HCM setup.
Operational scope focused on Human Resources and related business functions including Compensation, Talent Management, Recruiting and Organization Design, with the rollout driving digitization across those areas. Project governance involved collaboration with Human Resources department managers and Airports Authority executives to develop policies and procedures that reflected revised processes and approval workflows.
Testing and configuration workstream outcomes included streamlining manual, paper based processes in Compensation, Benefits, Performance Management and Recruiting, and improving the employee and candidate experience through automated benefits administration and integrated HCM process orchestration.
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Compensation Management | HCM |
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2018 | 2019 |
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Core HR | HCM |
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2015 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Talent Management | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2018 | 2019 |
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Workforce Management | HCM |
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2013 | 2013 |
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Metropolitan Washington Airports Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Metropolitan Washington Airports Authority implemented IBM Maximo as its Enterprise Asset Management platform. The IBM Maximo deployment was delivered as a cloud-hosted IBM Maximo platform to centralize asset, inventory and work management functions supporting airport operations and maintenance.
Configuration focused on core Enterprise Asset Management capabilities, including an asset registry, preventive maintenance scheduling, work order management and inventory control, aligned with MWAA responsibilities for Inventory and Work Management Systems. The implementation included role-based workflows for technicians and planners, service request orchestration and automated work order lifecycle management consistent with asset management best practices.
Operational coverage targeted MWAA maintenance and operations groups under the authoritys IT organization, with the IBM Maximo platform positioned alongside other enterprise systems managed by Application Development and Operations. The broader IT program included parallel projects such as Parking Access and Revenue Control system implementation and Salesforce CRM solutions for customer service and business development, with program governance anticipating interfaces and data exchange where required.
Governance and rollout were overseen by the Director of Application Development and Operations, with three teams covering Web Applications, Business Applications and Business Intelligence, a combined staffing of 25 associates and a $4 million IT budget. The program used steering committee oversight, vendor capability evaluation and cross-functional business relationships to coordinate configuration, testing and production support activities for IBM Maximo.
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Metropolitan Washington Airports Authority AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Metropolitan Washington Airports Authority Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Metropolitan Washington Airports Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Metropolitan Washington Airports Authority ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Metropolitan Washington Airports Authority PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Metropolitan Washington Airports Authority Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2016 |
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Metropolitan Washington Airports Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Metropolitan Washington Airports Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Metropolitan Washington Airports Authority Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Metropolitan Washington Airports Authority
Apps Being Evaluated by Metropolitan Washington Airports Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-27 | Metropolitan Washington Airports Authority | Evaluated | Google Analytics 360 | Marketing Analytics | CRM | |
| 2025-11-19 | Metropolitan Washington Airports Authority | Evaluated | Motorola Solutions | Motorola PremierOne CAD | Computer Aided Dispatch | ERP Services and Operations |
| 2025-07-08 | Metropolitan Washington Airports Authority | Evaluated | UKG | UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) | Workforce Management | HCM |
| 2025-02-13 | Metropolitan Washington Airports Authority | Evaluated |
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Enterprise Asset Management | ERP Services and Operations |
| 2025-01-10 | Metropolitan Washington Airports Authority | Evaluated |
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Reservation and Booking Management | ERP Services and Operations |